# Mitel 6863 IP Phone, 2 Lines, LCD Display, Black

**URL:** https://aio.lv/en/product--oem-80c00005aaa-a--12414898
**Data updated:** 2026-05-09 20:01 (EEST)
**Category:** VoIP Phones
**Manufacturer:** OEM
**Manufacturer code:** 80C00005AAA-A
**EAN:** 7630013839804
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 96.49 €
**Prices and availability valid until:** 2026-07-14 23:59
**Price without VAT (21%):** 79.74 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--oem-80c00005aaa-a--12414898

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 01.07.2026 | free |
| Pickup points | 06.07.2026 | 1.99 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The Mitel 6863 is a professional 2-line IP phone designed for efficient business communication. It features a clear 2.75-inch LCD display with 128x48 resolution, integrated speakerphone, and Power over Ethernet (PoE) support. Supporting a wide range of voice codecs including G.711, G.722, and G.729, this black desktop phone ensures high-quality audio performance and reliable connectivity for office environments.

## Long description

The Mitel 6863 is a professional 2-line IP phone designed for efficient business communication. This enterprise-grade desktop device features a sleek, modern design with a compact footprint, making it an ideal choice for professional environments with light to moderate telephone usage requirements. It provides reliable connectivity and high-quality voice performance through advanced audio processing and wideband support.
Advantages
The Mitel 6863 offers exceptional value by combining enterprise-grade functionality with a user-friendly interface. Its high-definition audio technology, supported by a range of wideband codecs, ensures clear and lifelike conversations on both the handset and the integrated speakerphone. The device enhances productivity through programmable hard keys and extensive storage for personal directories and call logs, allowing users to access essential information quickly. Furthermore, the phone is designed with sustainability in mind, featuring a power-efficient design that supports Power over Ethernet, reducing the need for traditional power adapters.
Suitable for
Professional office environments
Business users with light to moderate daily call requirements
Organizations seeking cost-effective, high-quality VoIP communication solutions
When it may not be suitable
This model may not be the best choice for power users who require a high number of concurrent lines or advanced features like a large color touchscreen display. It is specifically optimized for environments with standard communication needs rather than high-volume call centers.
Key specifications
Display: 2.75-inch monochrome LCD (128 x 48 pixels)
Lines: 2 lines
Connectivity: Dual 100 BaseT Ethernet ports
Power: Power over Ethernet (PoE) Class 1
Audio: Wideband audio with support for G.711, G.722, G.729, and other codecs
Controls: Programmable hard keys and four-way navigation
How to use
To set up the Mitel 6863, connect the device to your network using an Ethernet cable via the LAN port. If your network switch supports Power over Ethernet, the device will power on automatically. Once connected, follow the on-screen prompts to configure your SIP account settings. You can manage your contacts, call logs, and preferences using the navigation keys and the dedicated function buttons located on the front panel.
What to consider before purchase
Ensure your network infrastructure supports Power over Ethernet (PoE) or purchase a compatible power adapter separately.
Verify that your VoIP service provider or PBX system is compatible with the Mitel 6800 series SIP standards.
Consider the number of lines required for your specific workflow to ensure this 2-line model meets your needs.
Usage recommendations: For optimal audio quality, ensure the device is placed on a stable surface and that the handset cord is not obstructed. Regularly update the device firmware through your network administrator to maintain security and performance.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | LCD |
| Touchscreen | No |
| Display diagonal | 2.75 " |
| Display resolution | 128 x 48 |
| Display number of colours | Monochrome |

### Phone features

| Feature | Value |
|---|---|
| Lines quantity | 2 lines |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | iLBC, G.729, G.726, G.722.2, G.722, G.711a, G.711, BV32, BV16 |
| Echo cancellation | Yes |
| Comfort noise generation (CNG) | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| Ethernet LAN (RJ-45) ports | 2 |

### Network

| Feature | Value |
|---|---|
| Security algorithms | HTTPS, SRTP, SSL/TLS |
| Ethernet LAN | Yes |
| DHCP client | Yes |
| Ethernet LAN data rates | 10, 100 |

### Power

| Feature | Value |
|---|---|
| Power over Ethernet (PoE) | Yes |

### Certificates

| Feature | Value |
|---|---|
| Certification | CE, RoHS |

### Packaging content

| Feature | Value |
|---|---|
| Manual | Yes |
| Number of handles included | 1 pc(s) |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 85171800 |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Handset type | Wireless handset |
| Product type | IP Phone |

### Management features

| Feature | Value |
|---|---|
| Number of programmable keys | 3 |

### Performance

| Feature | Value |
|---|---|
| Password protection type | User |

## FAQ

### How much does the Mitel 6863 IP Phone - 2 Lines cost, and is it available for purchase?

The price is 96.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 5 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Mitel 6863 IP Phone - 2 Lines be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All OEM products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized OEM service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, ethernet lan, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Mitel 6863 IP Phone - 2 Lines?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12414898/68702363_large.webp