# Wired Headset Poly EncorePro 320 — Supraaural, Head-band, Black

**URL:** https://aio.lv/en/product--poly-214573-01--3062849
**Data updated:** 2026-03-07 11:04 (EET)
**Category:** Headphones
**Manufacturer:** HP POLY
**Manufacturer code:** 214573-01
**EAN:** 0017229169074
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 56.49 €
**Prices and availability valid until:** 2026-07-08 23:59
**Price without VAT (21%):** 46.69 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--poly-214573-01--3062849

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 01.07.2026 | free |
| Pickup points | 06.07.2026 | 1.99 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

Poly EncorePro 320 wired headset with head-band and supraaural ear coupling, designed for office and call center use. Features wired connectivity for reliable audio, single-ear wearing style, and a lightweight build for extended shifts. Suitable for VoIP phones, softphone applications and professional communication in customer support and office environments.

## Long description

Poly EncorePro 320 wired headset is a supraaural, head-band design intended for office and call center environments where reliable wired connectivity and clear voice communication are required. The single-ear style places one soft, replaceable ear cushion over the ear for awareness of surroundings while maintaining focused voice capture. The headset covers a voice-optimized frequency range and includes a flexible noise-canceling microphone boom for consistent speech clarity during extended shifts.
Advantages
The EncorePro 320 delivers high-quality audio with a voice-optimized frequency response and noise-canceling microphone to reduce background noise and improve call intelligibility. Its wired connection offers dependable, low-latency performance for VoIP phones and softphone applications. Lightweight construction and soft, replaceable ear cushions provide comfort for long periods of wear, and the head-band wearing style ensures stable fit during typical office tasks.
Suitable for
 Contact centers and call centres
 Office professionals using VoIP phones or softphone software
 Customer support and help desk agents
 Users who require single-ear listening to stay aware of the environment
Key specifications
 Ear coupling: Supraaural (on-ear)
 Connectivity: Wired
 Wearing style: Head-band, single-ear
 Colour: Black
 Frequency response (voice optimized): approximately 200 Hz to 6.8 kHz
 Microphone: Flexible noise-canceling boom for focused voice capture
 Replaceable ear cushions for easy maintenance
 Designed for extended wear with lightweight construction
How to use
Connect the wired headset to a compatible device or telephone interface following the connection type supported by your system. Position the head-band so the ear cushion rests comfortably on the ear and rotate the microphone boom toward the mouth at a slight angle for optimal voice pickup. Adjust the head-band for a secure fit and replace ear cushions as needed to maintain comfort and hygiene. Use standard audio settings in your softphone or phone system to set volumes and perform a test call to confirm clear audio and microphone placement.
Usage recommendations
For best performance in professional environments, use the Poly EncorePro 320 with compatible VoIP phones or softphone applications and follow any device-specific setup guidance provided by your IT team. Replace ear cushions periodically and position the noise-canceling boom close to the mouth but not touching the lips to maintain clarity and reduce breath noise.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 200 - 6800 |
| Impedance | 32 Ω |
| Driver unit | 28 mm |
| Ear coupling | Supraaural |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wired |

### Performance

| Feature | Value |
|---|---|
| Product colour | Black |
| Headset type | Binaural |
| Wearing style | Head-band |
| Sound pressure level (max) | 118 dB |
| Recommended usage | Office/Call center |
| Product type | Headset |

### Other features

| Feature | Value |
|---|---|
| QD connector | No |

### Microphone

| Feature | Value |
|---|---|
| Microphone noise-canceling | No |

### System requirements

| Feature | Value |
|---|---|
| Windows operating systems supported | Y |
| Mac operating systems supported | Y |

### Packaging content

| Feature | Value |
|---|---|
| Ear pad material | Foam |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 85183000 |

## FAQ

### How much does the Poly EncorePro 320 wired headset cost, and is it available for purchase?

The price is 56.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 5 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/3062849/57152608_large.webp