# IP phone Poly CCX 500 Black LCD 2200-49720-019

**URL:** https://aio.lv/en/product--poly-2200-49720-019--3070779
**Data updated:** 2025-12-29 10:44 (EET)
**Category:** VoIP Phones
**Manufacturer:** HP POLY
**Manufacturer code:** 2200-49720-019
**EAN:** 0610807893417
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 167.99 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 138.83 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--poly-2200-49720-019--3070779

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 10.07.2026 | free |
| Pickup points | 15.07.2026 | 1.89 EUR |
| Courier delivery to door | 15.07.2026 | 4.99 EUR |

## Summary description

The Poly CCX 500 is a high-quality IP phone featuring a sleek design, a vibrant LCD display, and advanced audio technology. It supports multiple lines and has a user-friendly interface, making it ideal for business environments. With its HD audio quality and integrated Bluetooth, the CCX 500 ensures clear communication and easy connectivity. Perfect for professionals seeking reliability and performance in their communication tools.

## Long description

The Poly CCX 500 is an IP phone designed for office and knowledge-worker environments. It features a 5" color touchscreen, wired handset option, integrated Bluetooth and USB Type-A and Type-C ports, and supports Microsoft Teams natively on Android 9. Built for clear business communication, the device includes HD voice, echo cancellation and tools for centralized provisioning and management.
Advantages
Poly HD Voice with Poly Acoustic Clarity and a full-duplex speakerphone deliver clear speech reproduction and reliable call quality. An Acoustic Fence reduces distracting background noise while world-class echo cancellation preserves call intelligibility. The native Microsoft Teams experience, color touch display and dedicated Teams button (on CCX 500) make navigation and meeting access intuitive. The phone supports headset personalization, Bluetooth connectivity and robust provisioning to simplify deployment and ongoing management.
Suitable for
Office cubicles and open-plan workspaces
Knowledge workers and managers who use Microsoft Teams or Skype for Business
Professionals needing a reliable desk phone with headset or handset options
Key specifications
Model: Poly CCX 500 (MPN 2200-49720-019)
Operating system: Android 9 with native Microsoft Teams
Display: 5" color touchscreen (LCD)
Audio: Poly HD Voice, full-duplex speakerphone, Acoustic Clarity, Acoustic Fence, echo cancellation
Ports: 2× USB (Type-A, Type-C)
Connectivity: Bluetooth 4.2, Ethernet LAN, Power over Ethernet (PoE) support
Handset: Wired handset (product color: Black)
Weight: 1.28 kg
How to use
Connect the CCX 500 to your network via Ethernet (PoE recommended) and power it on. Sign in to Microsoft Teams on the device or provision it through your management system. Use the color touchscreen to access contacts, recent calls and meetings; press the dedicated Teams button for quick meeting access. For private conversations, connect a compatible headset or use the wired handset. Adjust audio settings from the on-screen menu to optimise microphone and speaker levels.
Usage recommendations
For best call clarity, place the phone away from loud office equipment and enable Acoustic Fence. Use PoE for simplified cabling and consistent power, and register the device with your organisation’s provisioning server for centralized updates and configuration.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | LCD |
| Touchscreen | Yes |
| Display diagonal | 5 " |
| Aspect ratio | 9:16 |
| Display resolution | 720 x 1280 |

### Phone features

| Feature | Value |
|---|---|
| SIP registrar server | Yes |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | G.729A, G.722.1, G.722, G.711, G.729B |
| Voice activity detection | Yes |
| Adaptive jitter buffers | Yes |
| Comfort noise generation (CNG) | Yes |
| Packet loss concealment (PLC) | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| RJ-9 ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| Security algorithms | TLS, HTTPS |
| Bluetooth version | 4.2 |
| Ethernet LAN | Yes |
| Networking standards | IEEE 802.1Q, IEEE 802.1p, IEEE 802.1x |
| Bluetooth | Yes |
| DHCP client | Yes |
| Ethernet LAN data rates | 10, 100, 1000 |
| Event logging | Yes |
| Syslog | Yes |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 1.28 kg |
| Height | 216 mm |
| Width | 178 mm |
| Depth | 52 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -40 - 70 |
| Operating temperature (T-T) | 0 - 40 |

### Certificates

| Feature | Value |
|---|---|
| Certification | Argentina ENACOM
Australia RCM
Brazil ANATEL
Canada ICES & NRTLC
China CCC & SRRC
EEA CE Mark
Eurasian Customs Union EAC
India WPC
Indonesia SDPPI
Israel MOC
Japan MIC & VCCI
Malaysia SIRIM
Mexico IFETEL & NYCE
NZ Telepermit
Saudi Arabia CITC
Singapore IMDA
South Africa ICASA
South Korea KC
Taiwan NCC
UAE TRA
USA FCC & NRTL |
| Safety | UL 62368-1 • CAN/CSA C22.2 No. 62368-1-14 • EN 62368-1 • IEC 60950-1 and IEC 62368-1 • AS/NZS 62368-1 |
| Skype | Yes |

### Packaging content

| Feature | Value |
|---|---|
| Base station | Yes |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 85171800 |

### Performance

| Feature | Value |
|---|---|
| Operating system installed | Android |
| Password protection type | User |
| Operating system version | 9 |
| Hearing aid compatibility | Yes |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Handset type | Wired handset |
| Product type | IP Phone |

### Management features

| Feature | Value |
|---|---|
| Integrated voicemail | Yes |

## FAQ

### How much does the IP phone Poly CCX 500 cost, and is it available for purchase?

The price is 167.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 81 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 10.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/3070779/54823083_large.webp