# Headset Poly EncorePro HW510

**URL:** https://aio.lv/en/product--poly-783q2aaabb--10801171
**Data updated:** 2025-12-30 12:40 (EET)
**Category:** Headphones
**Manufacturer:** HP POLY
**Manufacturer code:** 783Q2AA#ABB
**EAN:** 0197029632791
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 91.49 €
**Prices and availability valid until:** 2026-07-20 23:59
**Price without VAT (21%):** 75.61 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--poly-783q2aaabb--10801171

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.99 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The Poly EncorePro HW510 headset features a lightweight design, noise-canceling microphone, and high-quality audio for clear communication. It is ideal for professional use in call centers or remote work environments, providing comfort during long hours of use. The adjustable headband and soft ear cushions ensure a perfect fit, enhancing user experience.

## Long description

The Poly EncorePro HW510 headset is a lightweight, wired supra-aural headset designed for professional use in call centers and remote work. It features a noise-canceling microphone, adjustable headband and soft ear cushions for long-wear comfort, and durable cable construction for reliable daily use.
Advantages
The HW510 provides clear call control with built-in hold and answer buttons and recessed controls to prevent accidental activation. Acoustic protection helps manage safe volume levels to protect hearing, and the durable cable reduces the risk of breakage for everyday portability.
Suitable for
Call center agents and contact centre staff
Remote workers and home offices
Customer service and support teams
Long-duration voice communication tasks
Key specifications
Brand: Poly
Model: EncorePro HW510 (MPN: 783Q2AA#ABB)
EAN: 0197029632791
Connectivity: Wired
Ear coupling: Supraaural
Wearing style: Head-band
Weight: 0.0546 kg
Colour: Black
How to use
Place the headband over the head and position the ear cushions on the ears for a comfortable fit. Adjust the headband for proper alignment and position the noise-canceling microphone near the mouth for optimal voice pickup. Use the recessed answer and hold buttons to manage calls without accidental presses. Connect the wired cable to the appropriate PC or telephony device before starting calls.
Usage recommendations
For best results, ensure the microphone is positioned about 1–2 cm from the corner of the mouth and keep the firmware and PC audio settings updated. Regularly inspect the cable for wear and follow workplace hygiene practices for shared headsets.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Ear coupling | Supraaural |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wired |

### Performance

| Feature | Value |
|---|---|
| Product colour | Black |
| Headset type | Monaural |
| Wearing style | Head-band |
| Recommended usage | Calls/Music |
| Product type | Headset |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.0546 kg |
| Height | 67 mm |
| Width | 111 mm |
| Depth | 149 mm |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 140 g |
| Package depth | 52 mm |
| Package height | 178 mm |
| Package width | 137.8 mm |

## FAQ

### How much does the Headset Poly EncorePro HW510 cost, and is it available for purchase?

The price is 91.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 59 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset Poly EncorePro HW510?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10801171/60088987_large.webp