# IP Phone Poly Edge E550 12 Lines IPS Display Wired Handset

**URL:** https://aio.lv/en/product--poly-82m91aa--10796374
**Data updated:** 2026-01-15 13:47 (EET)
**Category:** Landline Phones
**Manufacturer:** HP POLY
**Manufacturer code:** 82M91AA
**EAN:** 0197497341393
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 253.49 €
**Prices and availability valid until:** 2026-07-18 23:59
**Price without VAT (21%):** 209.50 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--poly-82m91aa--10796374

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 06.07.2026 | free |
| Pickup points | 09.07.2026 | 1.99 EUR |
| Courier delivery to door | 09.07.2026 | 4.99 EUR |

## Summary description

The Poly Edge E550 IP Phone features a wired handset, 12 lines, and a 5-inch IPS display with a resolution of 800 x 480 pixels. It supports various voice codecs and offers Gigabit Ethernet connectivity for high-speed data transfer. Ideal for business environments requiring reliable communication.

## Long description

The Poly Edge E550 is an IP desk phone designed for hot-desking and home office use. It features a wired handset, a 5-inch IPS display with 800 x 480 resolution, and support for up to 12 lines to handle multiple calls and extensions. The device offers Gigabit Ethernet connectivity and a range of voice codecs for clear audio in business environments.
Advantages
The phone combines a large IPS display and 12-line keys to present call information and contacts clearly while enabling efficient call management. Integrated speakerphone and caller ID functionality simplify hands-free use and call identification. Gigabit Ethernet support provides reliable, high-speed network connectivity suitable for modern office deployments.
Suitable for
Hot-desking environments
Home office and remote workers
Small to medium business desks and reception areas
Key specifications
Display: 5-inch IPS, 800 x 480 pixels
Lines: 12 programmable lines/keys
Handset: Wired handset included
Connectivity: Gigabit Ethernet
Audio: Built-in speakerphone; supports multiple voice codecs
Colour: Black
How to use
Connect the Poly Edge E550 to your network using the Gigabit Ethernet port and attach the wired handset. Configure line accounts and SIP settings through the phone’s interface or your provisioning server according to your VoIP provider’s instructions. Use the 12-line keys to manage multiple calls and the touch/soft keys on the display to access call functions and directory entries.
Usage recommendations
Place the phone on a stable desk surface near your network connection. For best audio clarity, position the handset and speakerphone away from background noise. Keep firmware up to date through your IT administrator or the device provisioning system to ensure compatibility and security.

## Specifications

| Feature | Value |
|---|---|
| Aspect ratio | 9:16 |
| Ethernet LAN | Yes |
| Lines quantity | 12 lines |
| Near Field Communication (NFC) | Yes |
| Product type | IP Phone |
| Number of handles included | 1 pc(s) |
| Ethernet LAN interface type | Gigabit Ethernet |
| USB Type-C ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Bluetooth version | 5.0 |
| Bluetooth | Yes |
| Wi-Fi | Yes |
| Ethernet LAN data rates | 10, 100, 1000 |

### Display

| Feature | Value |
|---|---|
| Display | IPS |
| Display diagonal | 5 " |
| Display resolution | 800 x 480 |
| Touchscreen | No |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -40 - 70 |
| Operating temperature (T-T) | 0 - 40 |

### Other features

| Feature | Value |
|---|---|
| Ethernet LAN (RJ-45) ports | 2 |
| Handset | Yes |

### Phone features

| Feature | Value |
|---|---|
| Speakerphone | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| Power over Ethernet (PoE) | Yes |
| RJ-9 ports quantity | 1 |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 1110 g |
| Package depth | 306 mm |
| Package height | 89 mm |
| Package width | 258 mm |

### Call management

| Feature | Value |
|---|---|
| Caller ID | Yes |

### Performance

| Feature | Value |
|---|---|
| Country of origin | China |
| Handset type | Wired handset |

### Multimedia

| Feature | Value |
|---|---|
| Voice codecs | iLBC, G.722, OPUS, G.711alaw, G.711ulaw, G.722.1, G.729ab |

### Sustainability

| Feature | Value |
|---|---|
| Sustainability certificates | ENERGY STAR |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | LAN (RJ-45) |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |

## FAQ

### How much does the IP Phone Poly Edge E550 cost, and is it available for purchase?

The price is 253.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 90 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 06.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP POLY products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP POLY service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: speakerphone, caller id, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone Poly Edge E550?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10796374/65788185_large.webp