# Headphones Promate Charisma 2 TWS Bluetooth Stereo Headset

**URL:** https://aio.lv/en/product--promate-cascharisma2bk--7748354
**Data updated:** 2025-12-30 06:11 (EET)
**Category:** Headphones
**Manufacturer:** Promate
**Manufacturer code:** CASCHARISMA2BK
**EAN:** 6959144053301
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 13.99 €
**Prices and availability valid until:** 2026-07-13 23:59
**Price without VAT (21%):** 11.56 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--promate-cascharisma2bk--7748354

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 22.06.2026 | 1.99 EUR |
| Courier delivery to door | 22.06.2026 | 4.99 EUR |

## Summary description

The Promate Charisma 2 TWS Bluetooth Stereo Headset offers high-quality sound with deep bass and clear treble. Featuring a comfortable design, these earbuds provide a secure fit for all-day wear. With Bluetooth connectivity, enjoy wireless freedom and easy pairing with your devices. The built-in microphone allows for hands-free calls, while the compact charging case ensures your headset is always ready to go.

## Long description

Promate Charisma 2 TWS Bluetooth Stereo Headset delivers balanced Hi‑Fi sound, a sensitive built‑in microphone and Bluetooth 5.0 connectivity in a compact, pocketable charging case. The JL6963 chipset combined with dynamic drivers provides deep, even sound across the frequency range, while the ergonomic lightweight design and magnetic charging case make daily use convenient. Total playback with the case is approximately 12 hours, and single‑ear or dual‑ear use is supported without extra configuration.
Advantages
Bluetooth 5.0 ensures a more stable wireless connection and reduced latency for video streaming. The included compact charging case supports three full recharges of the earbuds and features an LED battery indicator. Ergonomic, anatomically shaped earbuds are lightweight and comfortable for extended wear. Touch controls enable call handling, music playback control and voice assistant activation. The built‑in microphone includes noise reduction to improve call clarity.
Suitable for
Listening to music and podcasts on the move
Hands‑free phone calls and voice assistant use
Daily commuting and travel
Single‑ear use for calls or dual‑ear stereo listening
Key specifications
Bluetooth chipset: JL6963, version 5.0
Working distance: up to 10 m
Speaker impedance: 32 Ω
Earbud battery: 2 × 30 mAh
Charging case battery: 250 mAh
Music playback time (earbuds): up to 4 hours
Total playback time with case: up to 12 hours
Standby time: up to 72 hours
Charging time: ~1 hour (USB‑C)
Weight: earbud 2 × 3 g; with case 23 g
How to use
Take the earbuds out of the magnetic charging case to power them on and automatically enter pairing mode with compatible Bluetooth devices. Use the touch controls on the earbuds to answer or end calls, pause and resume music, skip tracks and trigger the voice assistant. Place the earbuds back into the case to charge; the LED indicator on the case shows the remaining battery level. For first‑time pairing, enable Bluetooth on your source device and select "Charisma 2" from the available devices list.
Usage recommendations
To maximize battery life, fully charge the case and earbuds before first use and avoid exposing the product to extreme temperatures. Clean the earbuds and charging contacts periodically and use a soft, dry cloth. If using a single earbud, keep the other in the case to conserve battery and simplify re‑pairing when needed.

## FAQ

### How much does the Headphones Promate Charisma 2 TWS cost, and is it available for purchase?

The price is 13.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 22 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Promate products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Promate service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/7748354/51544964_large.webp