# Network management card Riello MULTICOM-372 UPS accessory Green

**URL:** https://aio.lv/en/product--riello-multicom-372--11472339
**Data updated:** 2025-12-30 21:26 (EET)
**Category:** UPS
**Manufacturer:** Riello
**Manufacturer code:** MULTICOM-372
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 168.99 €
**Prices and availability valid until:** 2026-07-14 23:59
**Price without VAT (21%):** 139.66 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--riello-multicom-372--11472339

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 01.07.2026 | free |
| Pickup points | 06.07.2026 | 1.99 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The Riello MULTICOM-372 is a network management card designed for UPS systems. It features a green color and enhances the management of networked UPS devices, providing better monitoring and control capabilities.

## Long description

MultiCom 372 is an adapter card for UPS systems that adds an extra RS232 serial port and provides inputs for safe shutdown and remote control. The card supports Emergency Shutdown (ESD) and Remote Shutdown (RSD) functions, enabling controlled power-off operations from local or external devices. The product is an accessory for Riello UPS units and is identified by model MULTICOM-372.
Advantages
The adapter card supplies an additional RS232 port for monitoring and control, and integrates both Emergency Shutdown (ESD) and Remote Shutdown (RSD) inputs on a removable terminal board. This design allows direct connection to external control panels, PLC outputs, or emergency power-off buttons on other equipment, facilitating coordinated and secure shutdown procedures.
Suitable for (tasks / use cases)
Adding an RS232 serial interface to a UPS for monitoring and configuration
Connecting an emergency shutdown (ESD) button to safely cut power to the UPS
Enabling remote shutdown (RSD) from control panels, PLCs, or other devices
Integrating UPS shutdown control into centralized management or safety systems
Key specifications
Model: MULTICOM-372
Interfaces: RS232 serial port
Inputs: Emergency Shutdown (ESD) and Remote Shutdown (RSD)
Connection: Removable terminal board for external button or contact wiring
Brand compatibility: Riello UPS accessories
How to use
Install the MultiCom 372 adapter card into the compatible Riello UPS accessory slot according to the UPS installation instructions. Use the RS232 port to connect monitoring or configuration equipment. Wire the ESD and RSD inputs on the removable terminal board to the corresponding emergency stop button, external control panel, or PLC output contacts. Verify connections and test shutdown functions following the UPS manufacturer’s safety procedures.
Usage recommendations
Use certified wiring and follow Riello UPS installation and safety guidelines when connecting ESD and RSD inputs. Test emergency and remote shutdown operations during commissioning and periodically as part of maintenance to ensure proper operation.

## Specifications

| Feature | Value |
|---|---|
| Product type | Network management card |

### Design

| Feature | Value |
|---|---|
| Product colour | Green |

## FAQ

### How much does the Network management card Riello MULTICOM-372 cost, and is it available for purchase?

The price is 168.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Riello products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Riello service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/11472339/66114571_large.webp