# Network management card Riello MULTICOM-384 UPS accessory Green

**URL:** https://aio.lv/en/product--riello-multicom-384--11472340
**Data updated:** 2025-12-30 21:26 (EET)
**Category:** Network Equipment Accessories
**Manufacturer:** Riello
**Manufacturer code:** MULTICOM-384
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 229.49 €
**Prices and availability valid until:** 2026-07-18 23:59
**Price without VAT (21%):** 189.66 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--riello-multicom-384--11472340

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 08.07.2026 | free |
| Pickup points | 13.07.2026 | 1.99 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

The Riello MULTICOM-384 is a network management card designed for UPS systems. It enables remote monitoring and management of UPS units, ensuring optimal performance and reliability. The card features a user-friendly interface and supports various network protocols for seamless integration into existing systems.

## Long description

MultiCom 384 is an expansion network card for UPS systems that integrates relay contacts to manage alarm notifications and operating states. The card provides two removable terminal boards: the first supplies control signals to the UPS (for example commands to turn the UPS off or initiate a remote shutdown), and the second contains four exchange relays that transmit status signals from the UPS (for example indicators that the UPS is running on battery).
Advantages
The Riello MULTICOM-384 network management card adds relay-based inputs and outputs to UPS installations, enabling direct hardware-level control and monitoring. Removable terminal boards simplify wiring and maintenance, while dedicated control and status relays separate outgoing commands from incoming UPS signals for clearer integration into building management or alarm systems.
Suitable for
Remote shutdown and power-off control of UPS units
Integration with alarm panels and building management systems
Monitoring UPS battery operation and fault signals
UPS installations requiring relay contacts for external devices
Key specifications
Model: MULTICOM-384
Type: Expansion network management card for UPS
Terminal boards: 2 removable boards
Control signals: terminal board for UPS commands (e.g., shutdown)
Status relays: 4 exchange relays for UPS output signals (e.g., on-battery indication)
How to use
Install the MULTICOM-384 into the compatible Riello UPS expansion slot according to the UPS manual and wiring diagrams. Connect the first removable terminal board to the UPS control inputs to enable remote shutdown and power-off commands. Mount and wire the second terminal board to external monitoring or alarm equipment to receive the four status relay signals from the UPS. Verify connections and test relay operation before placing the system into regular service.
Usage recommendations
The card should be installed and configured by qualified personnel following Riello installation instructions. Use appropriate wiring practices and verify compatibility with the specific UPS model before connecting control and status relays to external systems.

## Specifications

| Feature | Value |
|---|---|
| Product colour | Green |
| Product type | Network management card |

## FAQ

### How much does the Network management card Riello MULTICOM-384 cost, and is it available for purchase?

The price is 229.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 167 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 08.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Riello products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Riello service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

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