# Laptop Samsung NP960XHAA-EXP 16" Intel Core Ultra 5 16GB 512GB Intel Arc Graphics Windows 11

**URL:** https://aio.lv/en/product--samsung-np960xha-kg3de--11563319
**Data updated:** 2026-01-14 13:15 (EET)
**Category:** Laptops
**Manufacturer:** Samsung
**Manufacturer code:** NP960XHA-KG3DE
**EAN:** 8806097191094
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 059.49 €
**Prices and availability valid until:** 2026-08-11 23:59
**Price without VAT (21%):** 1 702.06 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--samsung-np960xha-kg3de--11563319

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 27.07.2026 | free |
| Pickup points | 30.07.2026 | 1.89 EUR |
| Courier delivery to door | 30.07.2026 | 4.99 EUR |

## Summary description

The Samsung NP960XHAA-EXP is a versatile laptop featuring a 16" 2.8K touchscreen display, powered by an Intel Core Ultra 5 processor, 16GB LPDDR5x RAM, and a 512GB SSD for fast storage. It comes with Intel Arc Graphics for enhanced visuals and runs on Windows 11 Home, making it suitable for both work and entertainment.

## Long description

The Samsung NP960XHAA-EXP 16" is a compact, performance-oriented laptop equipped with a 16" 2.8K (2880 x 1800) touchscreen display, an Intel Core Ultra 5 processor, 16 GB LPDDR5x memory and a 512 GB solid-state drive. It features Intel Arc integrated graphics and ships with Windows 11 Home. The device is designed in a grey finish and weighs approximately 1.56 kg, combining a high-resolution display and modern connectivity for general productivity, multimedia playback and on-the-go computing.
Advantages
The high-resolution 2.8K touchscreen improves clarity and enables precise touch input for creative and productivity tasks. The Intel Core Ultra 5 processor with LPDDR5x memory supports smooth multitasking and responsive application performance. A 512 GB SSD ensures fast system boot and application load times while reducing latency for file access. Intel Arc graphics provide improved visual rendering compared with older integrated solutions, suitable for video playback, content creation and light graphical workloads. The laptop’s weight and display size strike a balance between portability and usable screen area.
Suitable for
Office productivity and multitasking (documents, spreadsheets, email)
Web browsing, video streaming and media consumption
Photo editing and light content creation
On-the-go work for students and professionals
Key specifications
Display: 16" touchscreen, 2880 x 1800 resolution
Processor: Intel Core Ultra 5 series
Memory: 16 GB LPDDR5x RAM
Storage: 512 GB SSD
Graphics: Intel Arc integrated graphics
Operating system: Windows 11 Home
Weight: ~1.56 kg
Colour: Grey
How to use
Unpack the laptop and connect the power adapter before first use to ensure the battery is charged. Complete the Windows 11 Home setup by following on-screen prompts to create or sign in with a Microsoft account, configure privacy settings and install updates. Use the touchscreen for direct interaction with compatible apps and adjust display scaling in system settings for comfortable text and icon sizes. Install preferred productivity and creative applications from trusted sources and regularly back up important files to the cloud or an external drive.
Usage recommendations
For best battery life and sustained performance, apply a balanced power plan and keep firmware and drivers up to date. Use a protective sleeve or case when transporting the laptop, avoid exposure to extreme temperatures, and perform periodic disk cleanup and system updates to maintain responsiveness.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display diagonal | 16 " |
| Display resolution | 2880 x 1800 |
| Panel type | AMOLED |
| HD type | 2.8K |
| Display brightness | 400 cd/m² |
| Touchscreen | Yes |
| Maximum refresh rate | 120 Hz |
| Anti-glare screen | Yes |
| Native aspect ratio | 16:10 |
| Maximum display brightness (HDR) | 500 cd/m² |

### Processor

| Feature | Value |
|---|---|
| Processor family | Intel Core Ultra 5 |
| Processor model | 256V |
| Processor manufacturer | Intel |
| Processor cores | 8 |
| Processor threads | 8 |
| Processor boost frequency | 4.5 GHz |
| Processor cache | 8 MB |
| Tjunction | 100 °C |
| Processor cache type | Smart Cache |
| Performance cores | 4 |
| Processor base power | 17 W |
| Maximum turbo power | 37 W |
| Performance-core base frequency | 2.1 GHz |
| Processor generation | Intel Core Ultra (Series 2) |
| Performance-core Max Turbo Frequency | 4.5 GHz |
| Low Power Efficient-cores | 4 |
| Low Power Efficient-core Max Turbo Frequency | 3.5 GHz |
| Low Power Efficient-core Base Frequency | 2.1 MHz |

### Processor special features

| Feature | Value |
|---|---|
| Supported instruction sets | AVX 2.0, SSE4.1, SSE4.2 |
| Execute Disable Bit | Yes |
| Intel Trusted Execution Technology | Yes |
| CPU configuration (max) | 1 |
| Intel VT-x with Extended Page Tables (EPT) | Yes |
| Intel® Secure Key | Yes |
| Intel® OS Guard | Yes |
| Intel Virtualization Technology for Directed I/O (VT-d) | Yes |
| Intel® Smart Sound Technology | Yes |
| Intel Virtualization Technology (VT-x) | Yes |

### Memory

| Feature | Value |
|---|---|
| Internal memory | 16 GB |
| Internal memory type | LPDDR5x-SDRAM |
| Memory form factor | On-board |

### Storage

| Feature | Value |
|---|---|
| Storage media | SSD |
| Total storage capacity | 512 GB |
| SSD capacity | 512 GB |
| Number of SSDs installed | 1 |
| Compatible memory cards | MicroSD (TransFlash), MicroSDHC, MicroSDXC |
| Card reader integrated | Yes |
| Optical drive type | No |
| NVMe | Yes |
| Total SSDs capacity | 512 GB |

### Graphics

| Feature | Value |
|---|---|
| Discrete graphics card model | Not available |
| On-board graphics card | Yes |
| On-board graphics card DirectX version | 12.2 |
| On-board graphics card OpenGL version | 4.6 |
| Discrete graphics card | No |
| On-board graphics card 8K support | Yes |

### Network

| Feature | Value |
|---|---|
| Mobile network connection | No |
| Ethernet LAN | Yes |
| Bluetooth | Yes |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be) |
| Bluetooth version | 5.4 |
| Antenna type | 2x2 |
| Top Wi-Fi standard | Wi-Fi 7 (802.11be) |

### Ports & interfaces

| Feature | Value |
|---|---|
| HDMI ports quantity | 1 |
| HDMI version | 2.1 |
| Combo headphone/mic port | Yes |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 1 |
| Thunderbolt 4 ports quantity | 2 |
| Intel® Thunderbolt 4 | Yes |

### Camera

| Feature | Value |
|---|---|
| Front camera | Yes |
| Front camera resolution (numeric) | 2 MP |

### Audio

| Feature | Value |
|---|---|
| Audio system | Dolby Atmos |
| Built-in microphone | Yes |
| Number of built-in speakers | 4 |
| Built-in subwoofer | Yes |
| Number of microphones | 2 |

### Keyboard

| Feature | Value |
|---|---|
| Pointing device | Touchpad |
| Numeric keypad | Yes |
| Keyboard backlit | Yes |

### Battery

| Feature | Value |
|---|---|
| Battery technology | Lithium-Ion (Li-Ion) |
| Battery life (max) | 25 h |
| Battery capacity | 73.9 Wh |

### Software

| Feature | Value |
|---|---|
| Operating system installed | Windows 11 Home |

### Design

| Feature | Value |
|---|---|
| Product type | Laptop |
| Product colour | Grey |
| Form factor | Clamshell |

### Power

| Feature | Value |
|---|---|
| AC adapter power | 65 W |
| USB Type-C charging port | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 1.56 kg |
| Height | 12.5 mm |
| Width | 355.4 mm |
| Depth | 250.4 mm |

### Security

| Feature | Value |
|---|---|
| Trusted Platform Module (TPM) | Yes |
| Fingerprint reader | Yes |
| Trusted Platform Module (TPM) version | 2.0 |

### Neural processor unit (NPU)

| Feature | Value |
|---|---|
| Sparsity support | Yes |
| Windows Studio effects support | Yes |
| AI software frameworks supported by NPU | DirectML, ONNX RT, OpenVINO, Windows ML |
| NPU performance up to | 40 TOPs |
| Neural processor unit (NPU) | Intel AI Boost |

## FAQ

### How much does the Laptop Samsung NP960XHAA-EXP cost, and is it available for purchase?

The price is 2,059.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 8 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 27.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Laptop Samsung NP960XHAA-EXP be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Samsung products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Samsung service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display diagonal, display resolution, processor family, processor model, internal memory, ssd capacity, discrete graphics card model, operating system installed, weight, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/11563319/66573063_large.webp