# IP Phone Snom D865 Grey TFT Wi-Fi 12.7 cm Display

**URL:** https://aio.lv/en/product--snom-00004536--6011216
**Data updated:** 2025-12-30 06:02 (EET)
**Category:** VoIP Phones
**Manufacturer:** Snom
**Manufacturer code:** 00004536
**EAN:** 4260059583268
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 182.49 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 150.82 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--snom-00004536--6011216

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The Snom D865 is an advanced IP phone featuring a 12.7 cm TFT display with a resolution of 1280 x 720 pixels. It supports a phonebook capacity of 50,000 entries and operates on Linux. With a wide range of voice codecs, it ensures high-quality audio for professional communication.

## Long description

The Snom D865 Grey is an advanced IP phone designed for intensive daily use. It features a 12.7 cm (5") TFT display with 1280 x 720 resolution and a continuously adjustable 40° LC screen for clear colours and good readability in different lighting conditions. The phone runs on Linux, supports up to 50,000 phonebook entries and offers wide codec support, HD audio with advanced noise reduction, hearing-aid compatibility, integrated Bluetooth and Wi‑Fi, and the option to connect a DECT headset via dongle.
Advantages
The device delivers HD audio quality with advanced noise reduction and is hearing-aid compatible, providing reliable voice clarity. Its high-resolution TFT display with a 40° adjustable tilt ensures comfortable viewing. Connectivity options include Bluetooth, WLAN, Ethernet LAN and PoE support, while a large phonebook capacity and Linux-based firmware make the phone suitable for professional environments. The unit also supports DECT headsets via a dongle.
Suitable for
Busy office users and receptionists who require quick access to many contacts
Conference rooms and shared workspaces needing reliable VoIP phones
Users who require hearing-aid compatibility and high-quality voice communication
Key specifications
Display: 12.7 cm (TFT), 1280 x 720, 40° adjustable LC screen
Operating system: Linux
Phonebook capacity: up to 50,000 entries
Audio: HD audio, advanced noise reduction, hearing-aid compatible
Connectivity: Bluetooth, WLAN (Wi‑Fi), Ethernet LAN, PoE
Headset support: DECT headset via dongle
Weight and colour: 1.12 kg, Grey
How to use
Connect the Snom D865 to power or use PoE and connect it to your network via Ethernet or Wi‑Fi. Configure SIP accounts through the web interface or provisioning server. Pair Bluetooth devices from the settings menu if required and plug in a DECT dongle to use a compatible DECT headset. Use the touchscreen-adjacent controls and the adjustable display angle to set comfortable viewing and operate calls, contacts and features via the on-screen menus.
Usage recommendations
For best call quality, connect the phone via Ethernet with PoE where available and enable the recommended HD codecs on both ends. Keep firmware up to date and use the integrated Bluetooth or a DECT dongle for headset mobility.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | TFT |
| Touchscreen | No |
| Display diagonal | 5 " |
| Aspect ratio | 16:9 |
| Display resolution | 1280 x 720 |

### Phone features

| Feature | Value |
|---|---|
| Full duplex | Yes |
| Conference call | Yes |
| Phonebook capacity | 50000 entries |
| Caller ID | Yes |
| Call forwarding | Yes |
| Redialing | Yes |
| Answering machine | Yes |
| Speed dialling | Yes |
| Intercom | Yes |
| Do not disturb function | Yes |
| Call park | Yes |
| Anonymous call | Yes |
| Number of VoIP accounts | 12 |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | G.711ulaw, G.711alaw, G.711, G.722, G.723.1, G.726, G.729, OPUS |
| Microphone frequency | 100 - 8000 |
| Microphone mute | Yes |
| Comfort noise generation (CNG) | Yes |
| Packet loss concealment (PLC) | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 2 |
| Ethernet LAN (RJ-45) ports | 2 |
| RJ-9 ports quantity | 2 |

### Network

| Feature | Value |
|---|---|
| Wi-Fi standards | Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac) |
| Supported network protocols | SIP (RFC 3261), SDP (RFC 3261), RTP (RFC 8866), RTCP (RFC 3550), RTCP-XR, SIP REFER method (RFC 3515), rport (RFC 3581), ENUM, ICE, STUN (RFC 5389) |
| Bluetooth version | 5.0 |
| Ethernet LAN | Yes |
| VoIP protocols | SIPS (SIP over TLS), SRTP (RFC 3711), SRTCP |
| Bluetooth | Yes |
| Wi-Fi | Yes |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| AC adapter input voltage | 100 - 240 |
| Input frequency | 50/60 |
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 1.12 kg |
| Height | 193 mm |
| Width | 243 mm |
| Depth | 165 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -10 - 45 |
| Operating temperature (T-T) | 0 - 35 |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | LAN (RJ-45) |
| Quick start guide | Yes |

### Design

| Feature | Value |
|---|---|
| Wall mountable | Yes |
| Product colour | Grey |
| Product type | IP Phone |

### Management features

| Feature | Value |
|---|---|
| Keypad number of keys | 43 |
| Number of programmable keys | 10 |

### Performance

| Feature | Value |
|---|---|
| Operating system installed | Linux |

### Sensors

| Feature | Value |
|---|---|
| Ambient light sensor | Yes |

## FAQ

### How much does the IP Phone Snom D865 cost, and is it available for purchase?

The price is 182.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 308 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can IP Phone Snom D865 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Snom products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Snom service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), weight, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone Snom D865?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/6011216/65785414_large.webp