# IP Phone Snom D385 Black

**URL:** https://aio.lv/en/product--snom-4141--171252
**Data updated:** 2025-12-28 21:08 (EET)
**Category:** VoIP Phones
**Manufacturer:** Snom
**Manufacturer code:** 4141
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 161.99 €
**Prices and availability valid until:** 2026-07-22 23:59
**Price without VAT (21%):** 133.88 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--snom-4141--171252

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The Snom D385 is a versatile IP phone featuring a sleek black design, 12 lines, and a 4.3" TFT display. It supports up to 1000 phonebook entries and offers digital volume control. Ideal for business use, it provides reliable DTMF modes and a wired handset for clear communication.

## Long description

The Snom D385 is a 12-line IP phone in a black finish that combines a modern design with a 4.3" inclinable TFT colour display and Snom SmartScreen keys. It supports up to 1000 phonebook entries, features a wired handset and speakerphone, and includes Bluetooth, USB and an integrated gigabit Ethernet switch with Power over Ethernet (PoE). The device uses a Digital Signal Processor (DSP) for real-time audio optimisation and delivers Snom HD audio quality.
Advantages
The Snom D385 offers an inclinable high-resolution 4.3" colour display and multicoloured Snom SmartScreen keys that can be individually assigned across four pages (48 entries). Firmware version 10 provides a redesigned user interface. The built-in DSP improves call quality in real time. Connectivity options include gigabit Ethernet with PoE, Bluetooth and a USB port for accessories such as headsets or the Snom D3. The unit supports reliable DTMF modes and digital volume control for clear communication.
Suitable for
Office desks and reception areas
Conference rooms when used with the A230 DECT dongle or C52-SP expansion speaker
Users requiring multiple lines and programmable keys (up to 12 lines and 48 programmable entries)
Environments needing PoE-powered phones and wired Ethernet integration
Key specifications
Display: 4.3" inclinable TFT colour display
Lines: 12 lines
Programmable keys: 48 entries over 4 pages (Snom SmartScreen)
Phonebook capacity: up to 1000 entries
Audio: Snom HD audio with integrated DSP
Connectivity: Gigabit Ethernet switch, PoE, Bluetooth, USB
Handset: Wired handset; speakerphone available
Colour: Black
Weight: 0.88 kg
How to use
Connect the Snom D385 to your network via the gigabit Ethernet port or use Power over Ethernet to supply power and network in a single cable. Configure the phone through the device web interface or via your VoIP phone system to register SIP accounts, assign lines and program the SmartScreen keys for speed-dialling, call forwarding or other functions. Use the USB port or Bluetooth to pair headsets or add accessories; install optional accessories such as the A230 DECT dongle or C52-SP expansion speaker if conferencing is required.
Usage recommendations
Place the phone on a stable desk and tilt the 4.3" display for optimal viewing. Use PoE where available to avoid additional power adapters. Programme frequently used functions on the SmartScreen keys across the four pages to improve efficiency, and enable the phone’s HD audio settings for best voice clarity.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | TFT |
| Touchscreen | No |
| Display diagonal | 4.3 " |
| Backlight display | Yes |

### Phone features

| Feature | Value |
|---|---|
| Conference call | Yes |
| Short Message Service (SMS) | Yes |
| Phonebook capacity | 1000 entries |
| Caller ID | Yes |
| Call forwarding | Yes |
| Redialing | Yes |
| Answering machine | Yes |
| Call waiting | Yes |
| Speed dialling | Yes |
| Call hold | Yes |
| Lines quantity | 12 lines |
| Do not disturb function | Yes |
| Call pick up | Yes |
| Call park | Yes |
| Call transfer | Yes |
| Call history | Yes |

### Video

| Feature | Value |
|---|---|
| Video call | No |

### Camera

| Feature | Value |
|---|---|
| Front camera | No |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | G.711Mu, G.711a, G.722, G.726, G.729ab, GSM 6.10 |
| Microphone mute | Yes |
| Voice activity detection | Yes |
| Comfort noise generation (CNG) | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| Expansion module support | Yes |

### Network

| Feature | Value |
|---|---|
| Supported network protocols | DHCP, HTTP, NTP, LDAP, TFTP, HTTPS |
| Ethernet LAN | Yes |
| Networking standards | IEEE 802.3af, IEEE 802.3, IEEE 802.1x, IEEE 802.1Q |
| Bluetooth | Yes |
| Wi-Fi | No |
| Ethernet LAN data rates | 10, 1000, 100 |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power consumption (typical) | 10 W |
| AC adapter output voltage | 5 |
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.88 kg |
| Height | 120 mm |
| Width | 250 mm |
| Depth | 185 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -10 - 45 |
| Operating temperature (T-T) | 0 - 35 |
| Storage relative humidity (H-H) | 5 - 95 |

### Certificates

| Feature | Value |
|---|---|
| Certification | CE |
| Safety | IEC 60950 |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | LAN (RJ-45) |
| Manual | Yes |
| Quick start guide | Yes |
| Number of handles included | 1 pc(s) |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 85171800 |

### Management features

| Feature | Value |
|---|---|
| Volume control | Digital |
| Number of programmable keys | 48 |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Mounting | Desk/Wall |
| Device lock | Yes |
| Handset type | Wired handset |
| Product type | IP Phone |

### Performance

| Feature | Value |
|---|---|
| Dual-Tone Multi-Frequency (DTMF) modes | Out-of band, In-band, SIP info |

## FAQ

### How much does the IP Phone Snom D385 cost, and is it available for purchase?

The price is 161.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 24 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can IP Phone Snom D385 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Snom products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Snom service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone Snom D385?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/171252/65784607_large.webp