# IP phone Snom D385 — 12-line TFT 4.3" display, Bluetooth, PoE, wired handset, black

**URL:** https://aio.lv/en/product--snom-4340--1871359
**Data updated:** 2026-03-07 11:01 (EET)
**Category:** VoIP Phones
**Manufacturer:** Snom
**Manufacturer code:** 4340
**EAN:** 4260059582117
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 217.99 €
**Prices and availability valid until:** 2026-07-18 23:59
**Price without VAT (21%):** 180.16 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--snom-4340--1871359

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 14.07.2026 | free |
| Pickup points | 17.07.2026 | 1.99 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

Snom D385 is a business-grade IP phone with a 4.3" (10.9 cm) TFT display and support for up to 12 lines. It features wired handset operation, built-in speakerphone, Bluetooth, Ethernet LAN and PoE power. The phone stores up to 1000 phonebook entries, uses digital volume control and supports DTMF modes (in-band, SIP INFO). Suitable for office and reception use.

## Long description

Snom D385 is a business-grade IP phone with a 4.3" (10.9 cm) TFT colour display and support for up to 12 lines. The device offers wired handset operation, an integrated speakerphone and Bluetooth connectivity. It includes an Ethernet LAN port with Power over Ethernet (PoE) support and stores up to 1000 phonebook entries. The handset and keypad use digital volume control and the phone supports common DTMF modes (in-band, SIP INFO). Designed for office and reception environments, the Snom D385 combines a clear user interface and multicoloured SmartScreen keys to simplify call handling and feature access.
Advantages
The 4.3" TFT display provides clear, inclinable visual feedback for call lists, address book entries and function menus, while multicoloured SmartScreen keys enable quick identification of assigned actions. Built-in Bluetooth and USB expand accessory options such as headsets or DECT dongles, and the integrated gigabit Ethernet switch with PoE reduces cable clutter and simplifies deployment. HD audio with a digital signal processor ensures consistent voice quality during calls, and a large internal phonebook supports up to 1000 contacts for convenient directory management.
Suitable for
Office desks and private workstations handling multiple concurrent lines
Reception desks and front-desk staff requiring fast access to speed dials
Meeting rooms where speakerphone and headset connectivity are needed
Environments where PoE simplifies installation and cabling
Key specifications
Display: 4.3" (10.9 cm) TFT colour display, inclinable
Lines supported: Up to 12 lines
Audio: Built-in speakerphone, HD audio with integrated DSP
Connectivity: Ethernet LAN with gigabit switch and PoE support
Wireless/Accessories: Bluetooth and USB port for headsets or dongles
Phonebook capacity: Up to 1000 entries
Handset: Wired handset with digital volume control
Device weight and finish: Approximately 0.88 kg, black
How to use
Connect the Snom D385 to your local network using the Ethernet port; if available, enable PoE on the switch to power the phone without a separate adapter. Use the touchscreen-adjacent TFT display and SmartScreen keys to navigate call lists, access the address book and assign functions to programmable keys. Pair a Bluetooth headset or plug a USB accessory into the USB port if hands-free operation is required. Configure SIP accounts and line settings via the phone’s web interface or the provisioning system used by your IT administrator.
Usage recommendations
Position the phone on a stable surface and angle the display for comfortable viewing. For best voice quality, use a compatible HD headset or the integrated speakerphone while ensuring the handset volume is adjusted via the digital controls. When deploying multiple units, using PoE simplifies cabling and central power management; for advanced conferencing, add compatible accessories like a DECT dongle or expansion speaker where supported.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | TFT |
| Touchscreen | No |
| Display diagonal | 4.3 " |
| Backlight display | Yes |

### Phone features

| Feature | Value |
|---|---|
| Conference call | Yes |
| Short Message Service (SMS) | Yes |
| Phonebook capacity | 1000 entries |
| Caller ID | Yes |
| Call forwarding | Yes |
| Redialing | Yes |
| Answering machine | Yes |
| Call waiting | Yes |
| Speed dialling | Yes |
| Call hold | Yes |
| Lines quantity | 12 lines |
| Do not disturb function | Yes |
| Call pick up | Yes |
| Call park | Yes |
| Call transfer | Yes |
| Call history | Yes |

### Video

| Feature | Value |
|---|---|
| Video call | No |

### Camera

| Feature | Value |
|---|---|
| Front camera | No |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | G.711Mu, G.711a, G.722, G.726, G.729ab, GSM 6.10 |
| Microphone mute | Yes |
| Voice activity detection | Yes |
| Comfort noise generation (CNG) | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| Expansion module support | Yes |

### Network

| Feature | Value |
|---|---|
| Supported network protocols | DHCP, HTTP, NTP, LDAP, TFTP, HTTPS |
| Ethernet LAN | Yes |
| Networking standards | IEEE 802.3af, IEEE 802.3, IEEE 802.1x, IEEE 802.1Q |
| Bluetooth | Yes |
| Wi-Fi | No |
| Ethernet LAN data rates | 10, 1000, 100 |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power consumption (typical) | 10 W |
| AC adapter output voltage | 5 |
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.88 kg |
| Height | 120 mm |
| Width | 250 mm |
| Depth | 185 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -10 - 45 |
| Operating temperature (T-T) | 0 - 35 |
| Storage relative humidity (H-H) | 5 - 95 |

### Certificates

| Feature | Value |
|---|---|
| Certification | CE |
| Safety | IEC 60950 |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | LAN (RJ-45) |
| Manual | Yes |
| Quick start guide | Yes |
| Number of handles included | 1 pc(s) |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 85171800 |

### Management features

| Feature | Value |
|---|---|
| Volume control | Digital |
| Number of programmable keys | 48 |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Mounting | Desk/Wall |
| Device lock | Yes |
| Handset type | Wired handset |
| Product type | IP Phone |

### Performance

| Feature | Value |
|---|---|
| Dual-Tone Multi-Frequency (DTMF) modes | Out-of band, In-band, SIP info |

## FAQ

### How much does the Snom D385 IP phone — 12 lines, 4.3" TFT cost, and is it available for purchase?

The price is 217.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 18 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 14.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Snom D385 IP phone — 12 lines, 4.3" TFT be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Snom products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Snom service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Snom D385 IP phone — 12 lines, 4.3" TFT?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/1871359/65784768_large.webp