# IP Phone Snom D385 Black

**URL:** https://aio.lv/en/product--snom-4340-blk--1948270
**Data updated:** 2025-12-29 07:57 (EET)
**Category:** VoIP Phones
**Manufacturer:** Snom
**Manufacturer code:** 4340-BLK
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 193.99 €
**Prices and availability valid until:** 2026-07-14 23:59
**Price without VAT (21%):** 160.32 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--snom-4340-blk--1948270

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 15.07.2026 | free |
| Pickup points | 20.07.2026 | 1.99 EUR |
| Courier delivery to door | 20.07.2026 | 4.99 EUR |

## Summary description

The Snom D385 is a versatile IP phone featuring a sleek black design, 12 lines, and a 4.3" TFT display. It supports up to 1000 phonebook entries and offers digital volume control. With DTMF modes including in-band, out-of-band, and SIP info, it ensures clear communication. Ideal for business environments, this wired handset combines functionality with modern aesthetics.

## Long description

The Snom D385 Black is an IP desk phone that combines modern design with a wide range of business features. It offers a 4.3" inclinable TFT colour display, support for 12 lines, an integrated gigabit Ethernet switch with Power over Ethernet (PoE), Bluetooth and a USB port for accessories. The handset supports up to 1000 phonebook entries, digital volume control and multiple DTMF modes, delivering clear voice communication for office environments.
Advantages
The Snom D385 provides a high-resolution colour display with the Snom SmartScreen feature to simplify labelling of function keys and speed up operation. Multicoloured LEDs on the SmartScreen keys make status and function visibility easier. Built-in HD audio with a Digital Signal Processor (DSP) optimises call quality in real time. Integrated connectivity options include gigabit Ethernet with PoE, Bluetooth and USB for headsets or dongles, allowing flexible accessory use and smooth integration into business networks.
Suitable for
Reception desks and front-office staff
Private offices and shared workspaces
Small and medium-sized business phone systems
Conference setups when combined with DECT dongle and expansion speaker
Key specifications
Display: 4.3" inclinable TFT colour display
Lines: Up to 12 lines
Phonebook capacity: Up to 1000 entries
Audio: HD audio with integrated DSP
Connectivity: Gigabit Ethernet, PoE, Bluetooth, USB
DTMF modes: In-band, out-of-band, SIP INFO
Handset type: Wired handset
Colour: Black
Weight: 0.88 kg
How to use
Connect the Snom D385 to your network using the gigabit Ethernet port; Power over Ethernet (PoE) can be used if available, otherwise use an appropriate power adapter. Attach any USB accessories such as a headset or the Snom D3, and pair Bluetooth devices through the phone’s settings menu. Configure accounts and line keys via the phone’s web interface or your VoIP system’s provisioning tools. Assign speed-dialling or function actions to SmartScreen keys directly on the device or through the telephone system.
Usage recommendations
For conference use, add the A230 DECT dongle and the Snom C52-SP expansion speaker to convert the D385 into a hands-free conferencing device. Keep firmware up to date (firmware version 10 or later recommended) to benefit from the redesigned user interface and feature improvements.

## Specifications

### Display

| Feature | Value |
|---|---|
| Display | TFT |
| Touchscreen | No |
| Display diagonal | 4.3 " |
| Backlight display | Yes |

### Phone features

| Feature | Value |
|---|---|
| Conference call | Yes |
| Short Message Service (SMS) | Yes |
| Phonebook capacity | 1000 entries |
| Caller ID | Yes |
| Call forwarding | Yes |
| Redialing | Yes |
| Answering machine | Yes |
| Call waiting | Yes |
| Speed dialling | Yes |
| Call hold | Yes |
| Lines quantity | 12 lines |
| Do not disturb function | Yes |
| Call pick up | Yes |
| Call park | Yes |
| Call transfer | Yes |
| Call history | Yes |

### Video

| Feature | Value |
|---|---|
| Video call | No |

### Camera

| Feature | Value |
|---|---|
| Front camera | No |

### Audio

| Feature | Value |
|---|---|
| Speakerphone | Yes |
| Voice codecs | G.711Mu, G.711a, G.722, G.726, G.729ab, GSM 6.10 |
| Microphone mute | Yes |
| Voice activity detection | Yes |
| Comfort noise generation (CNG) | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| Expansion module support | Yes |

### Network

| Feature | Value |
|---|---|
| Supported network protocols | DHCP, HTTP, NTP, LDAP, TFTP, HTTPS |
| Ethernet LAN | Yes |
| Networking standards | IEEE 802.3af, IEEE 802.3, IEEE 802.1x, IEEE 802.1Q |
| Bluetooth | Yes |
| Wi-Fi | No |
| Ethernet LAN data rates | 10, 1000, 100 |
| Ethernet LAN interface type | Gigabit Ethernet |

### Power

| Feature | Value |
|---|---|
| Power consumption (typical) | 10 W |
| AC adapter output voltage | 5 |
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.88 kg |
| Height | 120 mm |
| Width | 250 mm |
| Depth | 185 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 5 - 95 |
| Storage temperature (T-T) | -10 - 45 |
| Operating temperature (T-T) | 0 - 35 |
| Storage relative humidity (H-H) | 5 - 95 |

### Certificates

| Feature | Value |
|---|---|
| Certification | CE |
| Safety | IEC 60950 |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | LAN (RJ-45) |
| Manual | Yes |
| Quick start guide | Yes |
| Number of handles included | 1 pc(s) |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 85171800 |

### Management features

| Feature | Value |
|---|---|
| Volume control | Digital |
| Number of programmable keys | 48 |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Mounting | Desk/Wall |
| Device lock | Yes |
| Handset type | Wired handset |
| Product type | IP Phone |

### Performance

| Feature | Value |
|---|---|
| Dual-Tone Multi-Frequency (DTMF) modes | Out-of band, In-band, SIP info |

## FAQ

### How much does the IP Phone Snom D385 cost, and is it available for purchase?

The price is 193.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 50 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Snom products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Snom service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, touchscreen, lines quantity, speakerphone, bluetooth, ethernet lan, power over ethernet (poe), weight, handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone Snom D385?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/1948270/65784772_large.webp