# Technogroup SSP053506013A Support Extension for Synology 35k, 5 Years, 24x7, 4h Response

**URL:** https://aio.lv/en/product--technogroup-ssp053506013a--12585483
**Data updated:** 2026-07-20 04:09 (EEST)
**Category:** Other goods
**Manufacturer:** Technogroup
**Manufacturer code:** SSP053506013A
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 14 042.49 €
**Prices and availability valid until:** 2026-08-19 23:59
**Price without VAT (21%):** 11 605.36 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--technogroup-ssp053506013a--12585483

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 03.08.2026 | free |
| Pickup points | 06.08.2026 | 1.79 EUR |
| Courier delivery to door | 06.08.2026 | 4.99 EUR |

## Summary description

The Technogroup SSP053506013A is a comprehensive 5-year support extension designed for Synology 35k hardware. This service package provides 24x7 technical support with a guaranteed 4-hour response time, ensuring critical system availability and professional maintenance. It is an essential solution for businesses requiring reliable, round-the-clock technical assistance and rapid hardware issue resolution.

## Long description

The Technogroup SSP053506013A is a comprehensive 5-year support extension specifically engineered for Synology 35k hardware systems. This service agreement ensures that your critical network-attached storage infrastructure remains operational through professional maintenance and rapid technical intervention. By securing this package, businesses gain access to round-the-clock assistance, minimizing potential downtime and protecting data availability for long-term stability.
Advantages
This support extension provides significant operational benefits by guaranteeing a 4-hour response time, which is vital for maintaining business continuity in demanding environments. With 24x7 availability, technical experts are accessible at any time to address hardware issues, ensuring that your storage systems perform optimally. The 5-year duration offers long-term peace of mind, eliminating the need for frequent renewals and providing predictable maintenance costs for your IT infrastructure.
Suitable for
Businesses relying on Synology 35k storage systems for critical data operations.
Organizations requiring guaranteed rapid hardware issue resolution.
IT environments that demand 24x7 technical support coverage.
This support package may not be suitable for users who do not utilize the specific Synology 35k hardware model, as it is tailored exclusively to these systems. Furthermore, it is not intended for environments where on-site technical intervention is not required or where internal IT teams manage all hardware maintenance independently.
Key specifications
Service duration: 5 years
Support availability: 24 hours a day, 7 days a week
Response time: 4 hours
Coverage: 1 license per system
To utilize this support extension, ensure that your Synology 35k hardware is fully operational at the time of activation. The service is linked to a specific system, meaning each unit requires its own individual support license. Upon purchase, follow the registration procedures provided by Technogroup to activate the service coverage for your hardware assets.
What to consider before purchase
Verify that your hardware model is compatible with the Synology 35k support tier.
Ensure that the total insurable hardware value, including expansion shelves and drives, is correctly assessed.
Confirm that your organization requires a 4-hour response time SLA for its operational needs.
For optimal results, maintain an accurate inventory of your Synology hardware components, including expansion units and power supplies, to ensure the support coverage is correctly applied to your entire storage configuration.

## Specifications

| Feature | Value |
|---|---|
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Response time | 4 |
| Number of years | 5 year(s) |
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Technogroup SSP053506013A Support Extension for Synology 35k cost, and is it available for purchase?

The price is 14,042.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 20 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 03.08.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Technogroup products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Technogroup service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12585483/68958003_large.webp