# Tiandy TC-C38MS IP Surveillance Camera, 8 Mpx, 2.7-13.5 mm Motorized Zoom Lens

**URL:** https://aio.lv/en/product--tiandy-tc-c38ms-speci5aeymh27-135mmv40--12501718
**Data updated:** 2026-06-07 13:16 (EEST)
**Category:** Surveillance Cameras
**Manufacturer:** Tiandy
**Manufacturer code:** TC-C38MS SPEC:I5/A/E/Y/M/H/2.7-13.5MM/V4.0
**EAN:** 6971849725321
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 721.99 €
**Prices and availability valid until:** 2026-08-24 23:59
**Price without VAT (21%):** 596.69 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--tiandy-tc-c38ms-speci5aeymh27-135mmv40--12501718

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 04.08.2026 | free |
| Pickup points | 07.08.2026 | 1.79 EUR |
| Courier delivery to door | 07.08.2026 | 4.99 EUR |

## Summary description

The Tiandy TC-C38MS is a high-resolution 8 Mpx IP surveillance camera designed for professional security monitoring. It features a versatile 2.7-13.5 mm motorized zoom lens, allowing for precise field-of-view adjustments. This camera provides clear imaging for indoor or outdoor security systems, supporting advanced network connectivity for reliable remote monitoring and video management in various professional environments.

## Long description

The Tiandy TC-C38MS is a high-performance 8 Mpx IP surveillance camera engineered for professional-grade security monitoring. Equipped with a versatile 2.7-13.5 mm motorized zoom lens, this camera offers exceptional flexibility in adjusting the field of view to capture precise details in various environments. Its robust design ensures reliable performance for both indoor and outdoor security installations, providing high-definition video clarity for effective surveillance management.
Advantages
The primary advantage of this camera lies in its high-resolution 8 Mpx sensor, which delivers sharp and detailed imagery essential for identifying critical information. The integrated motorized zoom lens allows users to remotely adjust the focal length, making it easy to focus on specific areas of interest without manual intervention. Furthermore, the camera is built to withstand diverse environmental conditions, ensuring consistent operation in professional security systems that require high reliability and advanced network connectivity.
Suitable for
Professional security monitoring for commercial buildings
Perimeter surveillance for outdoor areas
Detailed monitoring of entry and exit points
Integration into large-scale network video management systems
When it may not be suitable
This camera may not be the ideal choice for small-scale residential setups where a simpler, fixed-lens solution would suffice. Additionally, it requires a stable network infrastructure and power supply, which might be challenging to implement in remote locations without existing network cabling.
Key specifications
Resolution: 8 Megapixels
Lens type: Motorized zoom
Focal length: 2.7-13.5 mm
Connectivity: IP network-based
Application: Indoor and outdoor
How to use
To use the Tiandy TC-C38MS, mount the camera securely in the desired location using the provided hardware. Connect the device to your network via an Ethernet cable and ensure it is powered appropriately. Access the camera's interface through a web browser or dedicated surveillance software to configure network settings, motion detection, and recording parameters. Use the motorized zoom controls within the software interface to adjust the lens to your preferred field of view.
What to consider before purchase
Compatibility with your existing NVR or video management software
Available network bandwidth for high-resolution video streaming
Mounting requirements for the specific installation site
Power over Ethernet (PoE) support requirements
Usage recommendations
For optimal performance, ensure the camera firmware is updated regularly and that the lens is kept clean from dust or debris to maintain image clarity.

## FAQ

### How much does the Tiandy TC-C38MS IP Surveillance Camera cost, and is it available for purchase?

The price is 721.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 13 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 04.08.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Tiandy TC-C38MS IP Surveillance Camera be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Tiandy products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Tiandy service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty