# Maintenance Support Fee Vertiv Avocent 2YGLD-ACS16PT

**URL:** https://aio.lv/en/product--vertiv-2ygld-acs16pt--1168991
**Data updated:** 2025-12-29 05:42 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Vertiv
**Manufacturer code:** 2YGLD-ACS16PT
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 362.49 €
**Prices and availability valid until:** 2026-07-21 23:59
**Price without VAT (21%):** 299.58 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--vertiv-2ygld-acs16pt--1168991

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.89 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

The Vertiv Avocent 2YGLD-ACS16PT offers a comprehensive 2-year maintenance support service with 24x7 availability. This service ensures next business day (NBD) support, providing peace of mind and minimizing downtime for your critical systems. With this plan, you can rely on prompt assistance and expert support for your Vertiv equipment, ensuring optimal performance and longevity.

## Long description

Maintenance Support Fee Vertiv Avocent 2YGLD-ACS16PT provides a two-year maintenance and support service for Vertiv Avocent products. The plan covers access to manufacturer support, product updates and technical assistance with 24x7 availability. The basic warranty from Avocent covers defects in material and workmanship for 90 days from the date of purchase; registering the Product within 90 days extends that warranty to 24 months from the original purchase date. For government customers and customers located in Europe, the warranty term is 24 months without registration.
Advantages
This two-year maintenance support offering ensures continuous access to Vertiv Avocent technical resources and product updates, with next business day (NBD) support and 24x7 availability. It clarifies warranty coverage and the effect of product registration, and it aligns with the extended warranty terms automatically applied to government and European customers.
Suitable for
 Organisations seeking extended maintenance and technical support for Vertiv Avocent equipment
 IT departments that require 24x7 access to assistance and NBD response
 Customers who prefer a fixed two-year support period for critical infrastructure
Key specifications
 Service duration: 2 year(s)
 Availability: 24x7 support
 Response: Next business day (NBD) support
 Manufacturer: Vertiv (Avocent)
 Manufacturer part number (MPN): 2YGLD-ACS16PT
How to use
Purchase the Maintenance Support Fee for the specified MPN and associate it with your Vertiv Avocent product. To activate extended warranty coverage, register the Product within 90 days of original purchase; otherwise the standard 90-day warranty applies except for government and European customers who receive 24 months automatically. Contact Vertiv Avocent support for technical assistance or to request next business day service when needed.
Usage recommendations
Register the product within 90 days of purchase to ensure full 24-month warranty coverage and uninterrupted access to support and updates; keep proof of purchase and the MPN (2YGLD-ACS16PT) available when contacting support.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 2 year(s) |
| Compatibility | ACS 5016 |
| Service time (hours x days) | 24x7 |
| Next Business Day (NBD) | Yes |
| Phone support | Yes |

## FAQ

### How much does the Maintenance Support Fee Vertiv Avocent 2YGLD-ACS16PT cost, and is it available for purchase?

The price is 362.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Maintenance Support Fee Vertiv Avocent 2YGLD-ACS16PT be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Vertiv products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Vertiv service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/1168991/15852607_large.webp