# Service Plan Vertiv Avocent 4y 8x5 NBD

**URL:** https://aio.lv/en/product--vertiv-4yslv-acs16pt--3222188
**Data updated:** 2025-12-29 10:49 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** Vertiv
**Manufacturer code:** 4YSLV-ACS16PT
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 362.49 €
**Prices and availability valid until:** 2026-08-05 23:59
**Price without VAT (21%):** 299.58 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--vertiv-4yslv-acs16pt--3222188

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

The Vertiv Avocent 4y 8x5 NBD service plan offers comprehensive support for four years with next business day service. This plan ensures that your systems are operational with minimal downtime, providing assistance during business hours. Ideal for maintaining the reliability of your IT infrastructure.

## Long description

Service Plan Vertiv Avocent 4y 8x5 NBD provides extended support for Avocent products, offering an initial manufacturer warranty and options for extended coverage. The base Avocent warranty guarantees the Product to be free from defects in material and workmanship for 90 days from the date of purchase. The User may register the Product within 90 days to extend the warranty automatically to 24 months at no additional charge. For government customers and customers located in Europe, the warranty period is 24 months without a requirement to register.
Advantages
This service plan combines the Avocent manufacturer's warranty terms with Vertiv support for a total four-year coverage period and next-business-day (NBD) response during standard business hours. Registration within 90 days secures a 24-month manufacturer warranty; government and European customers receive the 24-month warranty automatically. The plan helps maintain system availability by providing timely on-site or depot service as defined by the support agreement.
Suitable for
 Organizations that require next-business-day hardware support during business hours (8x5)
 IT infrastructure that needs predictable, extended warranty and support coverage
 Government and European customers seeking automatic 24-month manufacturer warranty
Key specifications
 Brand: Vertiv (Avocent)
 MPN: 4YSLV-ACS16PT
 Service duration: 4 year(s)
 Service level: 8x5 support with next business day (NBD) response
 Warranty extension: Register within 90 days to extend Avocent warranty to 24 months; government and Europe customers receive 24 months automatically
How to use
Purchase the Service Plan Vertiv Avocent 4y 8x5 NBD and ensure the product is registered within 90 days of original purchase if you require the manufacturer warranty extension to 24 months (unless you are a government or European customer, in which case registration is not required). Contact Vertiv support or your authorized reseller to activate the service plan and to obtain instructions for filing support requests. For NBD service, report hardware issues during business hours to initiate next-business-day response as defined in the service terms.
Usage recommendations
Keep proof of purchase and registration details accessible, follow the manufacturer's guidelines for installation and maintenance, and contact Vertiv support promptly when issues occur to ensure timely NBD response under the 8x5 coverage.

## Specifications

### Features

| Feature | Value |
|---|---|
| Service type | Next Business Day |
| Number of years | 4 year(s) |
| Compatibility | ACS Console Server ACS32, ACS32 NEBS |
| Service time (hours x days) | 8x5 |
| Next Business Day (NBD) | Yes |
| Phone support | Yes |

## FAQ

### How much does the Service Plan Vertiv Avocent 4y 8x5 NBD cost, and is it available for purchase?

The price is 362.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Service Plan Vertiv Avocent 4y 8x5 NBD be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Vertiv products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Vertiv service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/3222188/52360701_large.webp