# PBX phone system WELL IP PBX Yeastar P520 – 20 users, 10 concurrent calls

**URL:** https://aio.lv/en/product--well-10001902--11582962
**Data updated:** 2026-02-15 18:39 (EET)
**Category:** VoIP Gateways
**Manufacturer:** WELL
**Manufacturer code:** 10001902
**EAN:** 6977639385041
**Warranty:** 3 Years
**Availability:** Available for order
**Price:** 537.49 €
**Prices and availability valid until:** 2026-07-16 23:59
**Price without VAT (21%):** 444.21 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--well-10001902--11582962

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 02.07.2026 | free |
| Pickup points | 07.07.2026 | 1.99 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

WELL IP PBX Yeastar P520 is an IP PBX phone system supporting up to 20 users and 10 concurrent calls. Designed for small offices and branches, it provides call routing, SIP trunking and basic UC features for voice communications. The compact solution enables centralized call management, internal extensions and efficient handling of simultaneous calls, improving office telephony and productivity.

## Long description

WELL IP PBX Yeastar P520 is an IP PBX phone system designed for small offices and branch locations. The device supports up to 20 internal users and handles up to 10 concurrent calls, providing centralized call routing, SIP trunk connectivity and basic unified communications features for voice traffic. The compact form factor and streamlined feature set allow simple deployment for businesses that require reliable internal extensions, call management and multi-line handling without complex administration.
Advantages
The WELL IP PBX Yeastar P520 offers straightforward configuration and centralized control of voice services, reducing the need for multiple standalone devices. It supports SIP trunking and standard VoIP protocols to connect to service providers, while providing simultaneous call handling for typical small-office workloads. The system’s compact design and user capacity make it suitable where space and cost efficiency are priorities, enabling predictable telephony performance and basic UC functionality.
Suitable for
 Small offices with up to 20 employees requiring managed internal telephony
 Branch offices that need centralized call routing back to a main site or SIP provider
 Professional services and small retail outlets that require handling of multiple concurrent calls
 Workgroups that need internal extensions, transfers and basic call management
Key specifications
 User capacity: supports up to 20 internal users
 Concurrent calls: up to 10 simultaneous voice calls
 Connectivity: SIP trunk support and standard VoIP protocol compatibility
 Deployment: compact on-premises IP PBX unit for small office environments
 Functionality: call routing, internal extensions, call transfer and basic UC features for voice
How to use
Install the WELL IP PBX Yeastar P520 in a central network location and connect it to your LAN and SIP trunk or VoIP service provider. Use the web-based management interface to create extension accounts for up to 20 users, configure call routing rules and set limits for concurrent calls. Provision desk phones or softphones on the network with SIP credentials provided by the PBX, and validate inbound/outbound call flows and voice quality. Regularly review call routing and user settings to ensure they match daily business requirements.
Usage recommendations
For reliable operation, place the unit on a stable surface in a ventilated area and ensure a consistent network connection with sufficient bandwidth to support up to 10 concurrent calls. Use quality of service (QoS) settings on your network to prioritise voice traffic and perform periodic backups of configuration settings after changes to extensions or routing rules.

## FAQ

### How much does the PBX WELL IP PBX Yeastar P520 cost, and is it available for purchase?

The price is 537.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 2 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 02.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can PBX WELL IP PBX Yeastar P520 be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All WELL products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized WELL service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11582962/66667430_large.webp