# Textbook WSiP Pracownia hotelarska. Obsługa gości... Kw.T.12 — vocational hospitality training, Polish language

**URL:** https://aio.lv/en/product--wsip-217032--12076457
**Data updated:** 2026-03-12 21:55 (EET)
**Category:** Textbooks & Study Guides
**Manufacturer:** WSiP
**Manufacturer code:** 217032
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 35.99 €
**Prices and availability valid until:** 2026-07-11 23:59
**Price without VAT (21%):** 29.74 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--wsip-217032--12076457

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 07.07.2026 | free |
| Pickup points | 10.07.2026 | 1.99 EUR |
| Courier delivery to door | 10.07.2026 | 4.99 EUR |

## Summary description

Pracownia hotelarska. Obsługa gości... Kw.T.12 by WSiP is a Polish-language vocational textbook focused on hospitality and guest service. Intended for vocational schools and training courses, it covers practical aspects of front-desk procedures, guest reception, basic service standards and workplace tasks. Useful for students and instructors preparing for hospitality professions and practical exams.

## Long description

Pracownia hotelarska. Obsługa gości... Kw.T.12 by WSiP is a Polish-language vocational textbook designed for students and instructors in hospitality training. The book focuses on practical front-desk procedures, guest reception, basic service standards and common workplace tasks encountered in hotels and similar accommodation facilities. It is tailored for vocational school curricula and short courses preparing learners for practical exams and real-world duties in guest service roles.
Advantages
This textbook presents material in a task-oriented, step-by-step format that reflects typical front-desk workflows and guest interactions. Explanations are given in Polish with practical examples and exercises that build procedural competence. The content supports both classroom instruction and self-study, making it suitable for instructors who need structured lesson material and students who require practice-oriented resources.
Suitable for
 Students of vocational and technical schools studying hospitality and hotel services
 Instructors preparing lesson plans and practical assessments
 Participants of short vocational courses and retraining programs in guest service
 Candidates preparing for practical exams and workplace simulations
Key specifications
 Language: Polish
 Subject focus: hospitality, guest reception, front-desk operations
 Educational level: vocational / technical school and vocational training
 Content type: procedural exercises, practical examples, and workplace tasks
 Use case: classroom instruction, self-study, practical exam preparation
How to use
Use the textbook as the basis for modular lessons covering reception procedures, guest communication, reservation and check-in/check-out routines, and service standards. Instructors can assign exercises from each chapter for classroom practice or role-play scenarios. Students should work through practical tasks and examples, then rehearse procedures in simulated front-desk situations to develop speed, accuracy and professional communication in Polish.
Usage recommendations
Combine the textbook with hands-on practice in a simulated or real reception environment and with complementary materials such as reservation system demos and industry-standard service checklists to maximize practical readiness.

## FAQ

### How much does the WSiP Pracownia hotelarska. Obsługa gości... Kw.T.12 textbook cost, and is it available for purchase?

The price is 35.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 07.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All WSiP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized WSiP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

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