# Textbook WSiP Technik hotelarstwa. Obsługa gości. Kwalifikacja HGT.03. Podręcznik część 1 (MPN 346338)

**URL:** https://aio.lv/en/product--wsip-346338--12056670
**Data updated:** 2026-03-12 19:40 (EET)
**Category:** Textbooks & Study Guides
**Manufacturer:** WSiP
**Manufacturer code:** 346338
**EAN:** 9788302183058
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 33.49 €
**Prices and availability valid until:** 2026-07-11 23:59
**Price without VAT (21%):** 27.68 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--wsip-346338--12056670

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 07.07.2026 | free |
| Pickup points | 10.07.2026 | 1.99 EUR |
| Courier delivery to door | 10.07.2026 | 4.99 EUR |

## Summary description

WSiP textbook for vocational qualification HGT.03 covering hotel technician competencies in guest service. This first-part textbook (MPN 346338, EAN 9788302183058) presents theoretical foundations and practical guidance on guest reception, communication, service standards and basic operational procedures for hotel staff and students preparing for professional certification.

## Long description

WSiP Technik hotelarstwa. Obsługa gości. Kwalifikacja HGT.03. Podręcznik część 1 is a vocational textbook designed for hotel staff and students preparing for the HGT.03 qualification in guest service. The book covers theoretical foundations and practical procedures related to guest reception, professional communication, service standards and basic operational tasks in hotel front-office and guest interaction. Content is organized to support learning outcomes required for certification and to provide step-by-step explanations of routine activities encountered in hospitality environments.
Advantages
The textbook provides a structured approach to learning guest service competencies, combining theory with practical examples and exercises. Material is aligned with vocational qualification requirements and focuses on duties typical for reception and customer-facing roles. Language and presentation are aimed at clarity and applicability, helping readers understand service standards, communication protocols and basic operational workflows.
Suitable for
Students preparing for the HGT.03 vocational qualification in hotel services
New hotel reception and front-desk employees learning guest service procedures
Vocational trainers and educators delivering courses in hospitality
Institutions that require a structured textbook on guest reception and communication
Key specifications
Scope: first part of a multi-part vocational textbook series for hotel guest service
Focus areas: guest reception, communication, service standards, and basic operational procedures
Target audience: vocational students, trainees, and entry-level hotel staff
Content type: theoretical explanations, practical guidance, and exercises designed for certification preparation
How to use
Use the textbook as a primary learning resource for classroom instruction, self-study or guided practical training. Follow chapters in sequence to build foundational knowledge before attempting exercises and practical tasks. Combine reading with role-play or supervised on-the-job practice to reinforce communication techniques, reception routines and service standards described in the text.
Usage recommendations
For effective preparation, work through the exercises after each chapter and apply the procedures during practical training sessions at a reception desk or simulated front-office environment. Supplement with current institutional policies and on-site procedures to ensure local compliance and relevance.

## FAQ

### How much does the WSiP textbook Technik hotel HGT.03 part 1 cost, and is it available for purchase?

The price is 33.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 19 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 07.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All WSiP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized WSiP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

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