# Wireless Headset Yealink WH62 DECT Dual Teams Office Call Center

**URL:** https://aio.lv/en/product--yealink-wh62dualteams--4107496
**Data updated:** 2025-12-29 15:37 (EET)
**Category:** Conference Equipment
**Manufacturer:** Yealink
**Manufacturer code:** WH62DUALTEAMS
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

The Yealink WH62 DECT Wireless Headset is designed for office and call center use. It features wireless connectivity, a frequency range of 20 - 20000 Hz, and a lightweight design at 127 g. The headset provides clear audio quality and comfort for extended use.

## Long description

The Yealink WH62 is an entry-level DECT wireless headset available in Dual and Mono models. Designed for office and call center use, it supports native integration with Yealink IP phones and compatibility with major UC platforms. Yealink Super Wideband Technology and Acoustic Shield Technology provide clear incoming and outgoing sound, while lightweight construction and soft leather cushions offer all-day wearing comfort. The base contains two Micro USB ports to connect both PC and IP phone simultaneously, and a single USB connection to the desk phone eliminates the need for EHS adapters.
Advantages
WH62 delivers clear voice quality through Super Wideband and Acoustic Shield technologies that suppress background noise while preserving speech intelligibility. Native integration with Yealink IP phones and simultaneous PC/IP phone connectivity simplify setup and reduce extra adapters. A built-in busylight reduces interruptions, and ergonomic design with lightweight build and soft cushions ensures comfortable long-term wear. The headset also provides up to 160 m of wireless freedom in suitable environments.
Suitable for
Office phone calls and video conferencing
Call center agents and customer support teams
Unified communications platforms and Yealink IP phone environments
Key specifications
Connectivity technology: Wireless (DECT)
Models: WH62 Dual, WH62 Mono
Frequency response: 20 – 20,000 Hz
Weight: 0.127 kg
Colour: Black
Base ports: 2 × Micro USB (PC and IP phone), 1 × USB to desk phone
Wireless range: up to 160 m (environment dependent)
How to use
Connect the base to your desk phone using the supplied USB cable and, if needed, connect the second Micro USB port to a PC for simultaneous use. Power on the headset and pair it with the base following the included quick start instructions. Use on-ear controls to answer and end calls, adjust volume, and mute the microphone. Position the microphone boom and cushions for a secure, comfortable fit before initiating calls or conferences.
Usage recommendations
For best audio performance, position the headset microphone close to your mouth but off to the side to reduce breath noise, keep the base within the recommended wireless range, and use the busylight to signal active calls to nearby colleagues.

## Specifications

| Feature | Value |
|---|---|
| Battery type | Built-in battery |
| Buttons quantity | 5 |
| Headphone frequency | 20 - 20000 |
| Headphone sensitivity | 92.5 dB |
| Ear coupling | Supraaural |
| Volume control | Button |
| Charging time | 150 min |
| Battery voltage | 5 V |
| Base station | Yes |
| DECT connectable | Yes |
| Headset type | Binaural |
| Output power | 10 mW |
| USB connectivity | Yes |
| Adapter included | Yes |
| Adjustable headband | Yes |
| Easy pairing | Yes |
| Charging stand | Yes |
| Base station wireless range | 160 m |
| Base station weight | 208 g |
| Control unit type | On-ear control unit |
| Frequency response (music mode) | 20 - 20000 |
| Frequency response (talk mode) | 100 - 8000 |
| HD voice | Yes |
| Ear pad material | Leather |

### Features

| Feature | Value |
|---|---|
| Plug and Play | Yes |
| LED indicators | Y |
| Product colour | Black |
| Control type | Buttons |
| Frequency range | 100 - 10000 |
| Operating keys | Volume +, Volume -, Reject call, Mute, Multi-key, Answer/end call |
| Product type | Personal audio conferencing system |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 100 - 10000 |
| Microphone sensitivity | -44 dB |
| Microphone mute | Yes |
| Number of microphones | 2 |

### Loudspeakers

| Feature | Value |
|---|---|
| Impedance | 32 Ω |
| Driver unit | 28 mm |
| Sensitivity | 87 dB |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| USB 2.0 ports quantity | 2 |

### Technical details

| Feature | Value |
|---|---|
| Wearing style | Head-band |
| Recommended usage | Office/Call center |
| USB connector | Micro-USB |

### Power

| Feature | Value |
|---|---|
| Battery recharge time | 2.5 h |
| Talk time | 14 h |
| Standby time | 125 h |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.127 kg |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | USB |
| Quick start guide | Yes |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 85183000 |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Yealink products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Yealink service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: connectivity technology, weight, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Wireless Headset Yealink WH62 DECT?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4107496/54824214_large.webp