# Service plan Zebra OneCare 3 year(s) warranty and support for Zebra devices, 3-year coverage

**URL:** https://aio.lv/en/product--zebra-z1ae-crmlti-3c00--10774995
**Data updated:** 2026-04-27 11:56 (EEST)
**Category:** POS & Label Printers
**Manufacturer:** Zebra
**Manufacturer code:** Z1AE-CRMLTI-3C00
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 158.49 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 130.98 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--zebra-z1ae-crmlti-3c00--10774995

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 13.07.2026 | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

Zebra OneCare 3 year(s) is a manufacturer service plan from Zebra providing three years of warranty, technical support and repair services for Zebra devices. The plan covers hardware support, access to technical assistance and standard repair or replacement processes, helping organisations maintain POS, label printing and other Zebra equipment in continuous operation.

## Long description

Zebra OneCare 3 year(s) is a manufacturer service plan from Zebra that provides three years of warranty, technical support and repair services for Zebra devices. The plan covers hardware support, access to technical assistance and standard repair or replacement processes, helping organisations keep POS terminals, label printers and other Zebra equipment in continuous operation. Coverage is intended to reduce downtime and simplify maintenance by centralising service and support through Zebra.
Advantages
This three-year Zebra OneCare plan combines warranty protection with access to Zebra technical resources, authorised repairs and firmware updates. It centralises device maintenance under a single service program to streamline issue resolution and reduce administrative overhead. The plan supports standard repair or replacement workflows and provides access to diagnostic tools, online case submission and phone-based assistance from Zebra-trained support technicians.
Suitable for
Retail and hospitality environments using POS terminals and receipt printers
Warehousing and logistics operations relying on barcode and label printers
Healthcare and field service deployments that require consistent device availability
Organisations seeking predictable maintenance costs and centralised vendor support
When it may not be suitable
The Zebra OneCare 3-year plan is focused on hardware warranty, technical support and standard repair processes; it may not be suitable for customers who require on-site spare-part stocking or ultra-fast onsite repair SLAs beyond the plan’s defined service levels. Customers needing extended coverage for third-party accessories or non-Zebra components should verify which items are covered before purchasing.
Key specifications
Coverage duration: 3 years of warranty, support and repair services
Scope: hardware support, technical assistance and standard repair or replacement
Access channels: online case submission, self-diagnostic tools, phone and digital support community
Service model: manufacturer-provided repairs with authorised parts and firmware/software updates
Device types: POS terminals, label and barcode printers and other Zebra hardware
How to use
Register eligible Zebra devices with the OneCare plan according to Zebra’s enrollment process. When an issue occurs, use the available support channels—self-diagnostic tools, online case submission or phone support—to initiate service. Zebra support will diagnose the problem, advise on troubleshooting steps, and arrange repair or authorised replacement using approved parts and processes. Follow Zebra’s guidance for device shipment or onsite procedures where applicable, and retain service records for warranty validation.
What to consider before purchase
Confirm that the specific Zebra devices you intend to cover are eligible for the OneCare plan
Review the plan’s service levels and repair turnaround times to ensure they meet your operational requirements
Understand which accessories or third-party components are excluded from coverage
Decide whether onsite repair, loaner devices or accelerated turnaround options are required and available
Usage recommendations
Maintain up-to-date firmware and software as provided by Zebra, register devices promptly after purchase, and use the online diagnostics and support channels to reduce resolution time. Match the OneCare coverage level to your device criticality and consider complementary measures (spares inventory, local technicians) for business-critical hardware to further minimise downtime.

## Specifications

| Feature | Value |
|---|---|
| Number of years | 3 year(s) |

### Other features

| Feature | Value |
|---|---|
| Compatibility | CRMLTI |

## FAQ

### How much does the Zebra OneCare service plan 3 year(s) cost, and is it available for purchase?

The price is 158.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9999 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 13.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Zebra products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Zebra service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/10774995/60060807_large.webp