# Service plan Zebra OneCare 5 year(s) — Zebra support and maintenance for scanners

**URL:** https://aio.lv/en/product--zebra-z1ae-ds2278-5c00--2096069
**Data updated:** 2026-04-27 11:56 (EEST)
**Category:** Barcode Scanners
**Manufacturer:** Zebra
**Manufacturer code:** Z1AE-DS2278-5C00
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 112.49 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 92.97 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--zebra-z1ae-ds2278-5c00--2096069

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

Zebra OneCare 5 year(s) is a manufacturer service plan for Zebra devices, providing five years of technical support, repair and maintenance coverage. Designed for barcode scanners and other Zebra hardware, the plan ensures prioritized service, access to manufacturer expertise and continuity of operations for retail, warehousing and logistics environments.

## Long description

Zebra OneCare 5 year(s) — Zebra support and maintenance for scanners provides five years of manufacturer-backed technical support, repair and maintenance coverage for Zebra barcode scanners and related hardware. This service plan is intended to maintain operational continuity in retail, warehousing and logistics by delivering prioritized assistance, certified repairs and access to firmware and software updates from the device manufacturer.
Advantages
The five-year Zebra OneCare plan centralizes support and maintenance with a single supplier, reducing downtime through prioritized troubleshooting and repair services. Certified repairs use authorized parts and established processes, and the plan includes access to firmware and software updates and security patches. Multiple channels for support—including online self-service diagnostics, digital community resources and live agent assistance—allow flexible issue resolution tailored to business needs.
Suitable for
Organizations using Zebra barcode scanners in retail environments
Warehousing and distribution centers that require continuous scanner availability
Logistics operations that need predictable repair turnaround and manufacturer support
IT teams that prefer centralized warranty, updates and security patch management
When it may not be suitable
The Zebra OneCare 5 year plan is focused on manufacturer support and device-level maintenance; it may not cover non-hardware elements such as third‑party software integration work or custom application development. If an organization requires on-site IT services beyond device repair, network infrastructure support, or specialized integration work, additional service contracts may be necessary.
Key specifications
Service duration: five years of coverage
Coverage scope: technical support, repair and maintenance for Zebra barcode scanners and related hardware
Support channels: online self-service diagnostics, digital support community, live agent assistance
Updates and security: access to firmware and software updates and security patches
Repair standard: certified repairs using authorized replacement parts
How to use
After purchasing the Zebra OneCare 5 year plan, register the covered devices with Zebra as instructed by the service agreement to activate coverage. When an issue occurs, use the available support channels: run online diagnostics, consult the digital community for common issues, submit a service request through the vendor portal or contact a live support agent. For hardware faults, follow the return or on-site repair procedures defined in the plan to obtain certified repair using authorized parts and documented processes.
What to consider before purchase
Confirm that the specific Zebra scanner models you use are eligible for this manufacturer service plan
Identify desired repair turnaround times and whether on-site service is required under your operational needs
Evaluate whether coverage for firmware and security updates meets your IT and compliance requirements
Check whether additional services (network, integration, or third-party software support) are needed beyond this plan
Usage recommendations
Maintain an up-to-date inventory of covered devices, register each device promptly after purchase, and apply firmware and security updates provided under the plan to maximize uptime and maintain compliance. Use the digital diagnostics and community resources for routine troubleshooting and contact live support for unresolved or critical incidents.

## Specifications

| Feature | Value |
|---|---|
| Compatibility | DS2278 |
| Number of years | 5 year(s) |

## FAQ

### How much does the Zebra OneCare service plan 5 year(s) cost, and is it available for purchase?

The price is 112.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9999 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Zebra products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Zebra service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for Zebra OneCare service plan 5 year(s)?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/2096069/54788206_large.webp