# Service plan Zebra OneCare 5 year(s) — Zebra Z1AE-DS8178-5C00, 5-year support for DS8178 scanners

**URL:** https://aio.lv/en/product--zebra-z1ae-ds8178-5c00--10774846
**Data updated:** 2026-04-25 14:13 (EEST)
**Category:** POS & Label Printers
**Manufacturer:** Zebra
**Manufacturer code:** Z1AE-DS8178-5C00
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 137.99 €
**Prices and availability valid until:** 2026-07-22 23:59
**Price without VAT (21%):** 114.04 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--zebra-z1ae-ds8178-5c00--10774846

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

Zebra OneCare 5 year(s) is a five-year service and support plan for Zebra DS8178 series scanners (MPN Z1AE-DS8178-5C00). The plan provides extended technical support, repair and maintenance coverage, and access to manufacturer services across the contract term. Intended for businesses that require long-term device uptime and predictable support for point-of-sale and barcode scanning operations.

## Long description

Zebra OneCare 5 year(s) is a five-year service and support plan for Zebra DS8178 series scanners. The plan supplies extended technical support, repair and maintenance coverage, and access to manufacturer's services throughout the contract term to help maintain device uptime for point-of-sale and barcode scanning operations.
Advantages
The plan provides coordinated support from the device manufacturer, certified repairs using authorized parts, and regular firmware and software updates. It also includes access to troubleshooting resources, online self-service tools and live-agent support to reduce downtime and simplify maintenance over the five-year period.
Suitable for
Retail and grocery checkout counters using DS8178 scanners
Warehouse and inventory operations requiring handheld barcode capture
Environments needing predictable long-term maintenance and support costs
When it may not be suitable
This five-year plan is best for businesses that plan to use DS8178 scanners over a multi-year lifecycle. It may be less suitable for short-term projects, seasonal deployments, or operations that replace devices frequently within a year or two.
Key specifications
Coverage period: 5 years
Device family: Zebra DS8178 series handheld scanners
Included services: technical support, repair and maintenance, firmware and software updates
Repair: certified repairs with authorized replacement parts
How to use
Purchase and register the Zebra OneCare five-year plan for each DS8178 scanner to activate coverage. Use online portals or contact Zebra support to submit repair requests, access diagnostics and download firmware updates. For urgent issues, contact live-agent support as specified in the plan documentation to initiate troubleshooting and authorize repairs.
What to consider before purchase
Intended device lifespan and replacement schedule
Required response and repair turnaround times
Whether certified repairs and manufacturer updates are needed
Number of devices to be covered and total contract cost
Usage recommendations
Register each scanner promptly after purchase, keep firmware up to date, and use the available self-service diagnostics to identify issues early. For mission-critical devices, consider pairing the five-year plan with faster response options if available.

## Specifications

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |

### Other features

| Feature | Value |
|---|---|
| Compatibility | DS8178 |

## FAQ

### How much does the Zebra OneCare 5 year(s) — Z1AE-DS8178-5C00 cost, and is it available for purchase?

The price is 137.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 9999 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Zebra products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Zebra service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

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