# Service plan Zebra OneCare 5 year(s) – Zebra maintenance and support contract

**URL:** https://aio.lv/en/product--zebra-z1ae-li3608-5c00--10774776
**Data updated:** 2026-04-27 11:56 (EEST)
**Category:** POS & Label Printers
**Manufacturer:** Zebra
**Manufacturer code:** Z1AE-LI3608-5C00
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 193.99 €
**Prices and availability valid until:** 2026-07-23 23:59
**Price without VAT (21%):** 160.32 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--zebra-z1ae-li3608-5c00--10774776

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

Zebra OneCare 5 year(s) is a manufacturer service plan from Zebra that provides five years of technical support, maintenance and repair coverage for eligible Zebra hardware. The offering covers access to Zebra service resources, parts replacement and support services to reduce downtime and maintain device reliability for business-critical labeling and POS operations.

## Long description

Zebra OneCare 5 year(s) is a manufacturer service plan from Zebra that provides five years of technical support, maintenance and repair coverage for eligible Zebra hardware used in POS and labeling environments. The plan includes access to Zebra service resources, parts replacement with authorized components, firmware and software updates, and support channels designed to reduce downtime and keep business-critical printing and scanning operations running smoothly.
Advantages
The service plan centralizes support and maintenance from the original equipment manufacturer, offering certified repairs, authorized parts replacement and regular software and firmware updates. It provides multiple support channels including self-service diagnostics, online requests and live agent access, which helps streamline troubleshooting. Five years of coverage helps plan total cost of ownership and reduces the operational risk of unexpected device failures.
Suitable for
 Retail and POS environments that rely on receipt and barcode printers for checkout operations
 Warehouse and logistics operations using label printers for inventory and shipping labels
 Businesses that require predictable maintenance costs and prolonged device uptime
 IT teams that prefer manufacturer-certified repairs and regular firmware/security updates
When it may not be suitable
This five-year manufacturer plan is focused on eligible Zebra hardware; it may not be suitable for non-Zebra devices or mixed fleets where unified coverage across different brands is required. Organizations that need only short-term or ad-hoc repairs rather than a multi-year support commitment may prefer pay-as-you-go service options instead.
Key specifications
 Coverage duration: 5 years of manufacturer maintenance and support
 Scope: technical support, troubleshooting, and certified repair services
 Parts: replacement with authorized components
 Software: firmware and software updates and security patches when provided by the manufacturer
 Support channels: self-service diagnostics, online service requests, digital community resources and live agent access
 Service model: subscription-based maintenance contract tailored to device type and required turnaround times
How to use
Purchase and register the Zebra OneCare plan for each eligible device according to Zebra’s registration process. When an issue occurs, use the available support channels: run self-service diagnostics, submit an online service request or contact support for live assistance. If repair is required, authorized parts and certified technicians will be used to return the device to operational condition under the terms of the plan. Keep device firmware and software updated as recommended to maintain coverage and security.
What to consider before purchase
 Confirm device eligibility with Zebra for the OneCare program and verify model support
 Decide whether five years of coverage aligns with your device lifecycle and budget planning
 Evaluate required service level (response/turnaround time) and choose the appropriate support tier
 Consider how this plan fits into existing IT service contracts or mixed-brand fleets
Usage recommendations
For best results, register devices promptly after purchase, apply recommended firmware and security updates, and document issue occurrences to speed diagnostics and repairs. Use the self-service tools for quick checks and reserve live support for incidents that need certified repairs or parts replacement.

## Specifications

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |

### Other features

| Feature | Value |
|---|---|
| Compatibility | LI3608 |

## FAQ

### How much does the Zebra OneCare service plan 5 years cost, and is it available for purchase?

The price is 193.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 9999 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Zebra products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Zebra service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/10774776/60014958_large.webp