# Service plan Zebra OneCare 5 years — Zebra support and maintenance coverage

**URL:** https://aio.lv/en/product--zebra-z1ae-li3678-5c00--10774931
**Data updated:** 2026-04-27 11:56 (EEST)
**Category:** POS & Label Printers
**Manufacturer:** Zebra
**Manufacturer code:** Z1AE-LI3678-5C00
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 247.49 €
**Prices and availability valid until:** 2026-07-27 23:59
**Price without VAT (21%):** 204.54 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--zebra-z1ae-li3678-5c00--10774931

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 13.07.2026 | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

Zebra OneCare 5 years is a manufacturer service plan from Zebra providing five years of technical support, repair and maintenance coverage for eligible Zebra hardware. Designed for businesses using POS and label printing equipment, the plan ensures prioritized service, troubleshooting assistance and parts repair to minimize downtime and extend device lifecycle.

## Long description

Zebra OneCare 5 years — Zebra support and maintenance coverage provides five years of manufacturer-backed technical support, repair and maintenance for eligible Zebra hardware used in POS and label printing environments. The plan is intended to minimize downtime, extend device lifecycle and deliver prioritized troubleshooting, certified repairs using authorized parts, and firmware and software updates directly from Zebra.
Advantages
The service plan bundles multi-year access to Zebra technical resources, prioritized service handling and certified repair workflows to reduce operational interruptions. Coverage includes access to troubleshooting tools and digital support resources, options for online request submission and live-agent assistance, and scheduled software and firmware updates that help maintain device performance and security.
Suitable for
 Retail and hospitality POS systems that rely on continuous receipt printing and scanning
 Warehouse and logistics label printing operations requiring high device availability
 Businesses seeking predictable maintenance costs and centralized vendor support
 Environments where certified repairs and authorized parts are required for compliance
When it may not be suitable
If your deployment uses non-Zebra hardware or devices that are not eligible under Zebra’s coverage rules, this plan will not apply. Organizations that require on-site inventory of spare devices instead of manufacturer repair workflows may prefer a different approach to redundancy.
Key specifications
 Duration: five years of support and maintenance coverage
 Scope: technical support, troubleshooting assistance, repair and maintenance for eligible Zebra hardware
 Repairs: certified repair workflows using authorized replacement parts
 Updates: firmware and software updates included as part of ongoing support
 Access: self-service diagnostic tools, online support requests and live-agent contact options
How to use
Enroll eligible Zebra devices under the Zebra OneCare 5 years plan according to Zebra’s registration process to activate coverage. When a device issue occurs, first consult available self-service diagnostics and knowledge resources; if further help is needed submit an online support request or contact Zebra’s support team to initiate troubleshooting and, if required, a certified repair workflow. Follow Zebra’s instructions for shipping or on-site service where applicable, and apply provided firmware or software updates as recommended.
What to consider before purchase
 Confirm device eligibility with Zebra for the specific models in your deployment
 Decide whether the five-year duration aligns with your device lifecycle and replacement plans
 Review required response times and service-level options to match operational urgency
 Check whether on-site service, depot repair or other service options are available in your region
Usage recommendations
Register devices promptly after purchase, keep firmware and software updated through the plan, and use the provided diagnostics and support channels to resolve issues early—this helps maximize uptime and the effective lifespan of your Zebra POS and label printing hardware.

## Specifications

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |

### Other features

| Feature | Value |
|---|---|
| Compatibility | LI3678 |

## FAQ

### How much does the Zebra OneCare service plan 5 years cost, and is it available for purchase?

The price is 247.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9999 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 13.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Zebra products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Zebra service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/10774931/60060871_large.webp