# Service plan Zebra OneCare license 1, 5 years — support and maintenance for Zebra devices

**URL:** https://aio.lv/en/product--zebra-z1ae-zc1x-5c0--10776465
**Data updated:** 2026-04-27 11:56 (EEST)
**Category:** POS & Label Printers
**Manufacturer:** Zebra
**Manufacturer code:** Z1AE-ZC1X-5C0
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 321.49 €
**Prices and availability valid until:** 2026-07-27 23:59
**Price without VAT (21%):** 265.69 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--zebra-z1ae-zc1x-5c0--10776465

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 13.07.2026 | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

Zebra OneCare is a service and support plan covering 1 license for a 5-year term. The offering provides manufacturer-backed maintenance, technical support and repair services for Zebra devices, ensuring predictable upkeep and faster resolution of hardware or software issues. Suitable for businesses seeking extended coverage for POS and label printers.

## Long description

Zebra OneCare license for 1 device over a 5-year term provides manufacturer-backed support and maintenance for Zebra POS and label printers. The plan delivers technical support, certified repairs using authorized parts, firmware and software updates, and access to diagnostic tools and digital support resources. Designed to reduce downtime and provide predictable upkeep, this service plan helps businesses maintain continuous operation of critical printing devices.
Advantages
This service plan centralizes maintenance and technical support under a single manufacturer-provided agreement, ensuring consistent repair standards and access to genuine parts. It includes proactive firmware and software updates, self-service diagnostic capabilities, and multiple channels for contacting support, which can shorten troubleshooting time and improve device uptime. A five-year duration gives long-term coverage and predictable maintenance costs.
Suitable for
Retail stores and supermarkets using POS receipt printers
Warehouses and logistics centers with label and barcode printers
Healthcare or field services that require reliable printing for tracking and documentation
Businesses seeking predictable costs and manufacturer-authorized repairs
When it may not be suitable
If your environment uses a broad mix of device brands or if you replace printers frequently within a short lifecycle, a device-specific multi-year contract may be less flexible than ad-hoc repairs or shorter-term coverage. Smaller operations with minimal printer usage and low risk tolerance for downtime may find pay-as-you-go repair services more cost-effective.
Key specifications
Coverage term: 5 years for one licensed device
Services included: technical support, certified repairs, authorized parts replacement, firmware and software updates
Support channels: online case submission, self-service diagnostics, digital support community, phone-based live agent access
Intended device types: POS and label printers
Delivery model: subscription-based service plan with manufacturer-backed support
How to use
Register the licensed device under the Zebra OneCare plan following the provider's enrollment process. When an issue arises, use the included diagnostic tools or submit a support request online to initiate troubleshooting. For hardware faults, the plan facilitates certified repair services with authorized parts; follow the instructions provided by Zebra support for device return, onsite service (if included), or repair center workflows. Keep firmware and software updated as recommended to maintain security and performance.
What to consider before purchase
Confirm the plan covers the specific Zebra printer model you operate
Review what repair turnaround time and on-site versus depot service options are included
Evaluate whether a 5-year commitment fits your device lifecycle and upgrade plans
Check whether the plan level (Essential vs. Select or Specialized) meets your required coverage and response times
Usage recommendations
Maintain a current inventory of registered devices, apply recommended firmware updates promptly, and use self-service diagnostics to escalate issues quickly. For mission-critical devices, consider supplementing with higher-tier Zebra OneCare options or adding onsite service to reduce potential downtime.

## Specifications

| Feature | Value |
|---|---|
| License quantity | 1 |
| Number of years | 5 year(s) |

### Other features

| Feature | Value |
|---|---|
| Compatibility | ZC100 |

## FAQ

### How much does the Zebra OneCare service 1 license 5 years cost, and is it available for purchase?

The price is 321.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9999 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 13.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Zebra products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Zebra service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

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