# Service contract Zebra OneCare 1 license 3 years – support for Zebra devices

**URL:** https://aio.lv/en/product--zebra-z1ae-zc35-3c0--10776432
**Data updated:** 2026-04-27 11:56 (EEST)
**Category:** POS & Label Printers
**Manufacturer:** Zebra
**Manufacturer code:** Z1AE-ZC35-3C0
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 277.49 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 229.33 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--zebra-z1ae-zc35-3c0--10776432

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 10.07.2026 | free |
| Pickup points | 15.07.2026 | 1.89 EUR |
| Courier delivery to door | 15.07.2026 | 4.99 EUR |

## Summary description

Zebra OneCare service contract provides a single-license, three-year maintenance and support plan for Zebra devices. The offering covers technical support, repair services and software updates depending on the eligible device and service level. Ideal for businesses seeking predictable device uptime, faster repairs and access to manufacturer support for POS and label printing hardware.

## Long description

Zebra OneCare 1 license 3 years is a manufacturer-backed maintenance and support contract designed for Zebra POS and label printing hardware. The three-year single-license plan provides access to technical support, certified repairs and software updates according to the eligible device and chosen service level. The service aims to reduce downtime and provide predictable device availability for retail, logistics and field environments where continuous operation of printers and POS terminals is important.
Advantages
This plan centralizes device support with direct access to Zebra technical resources, certified repairs with authorized parts, and firmware and software updates. It simplifies procurement and budgeting by providing a single three-year subscription for one device, and enables faster incident resolution through self-service diagnostics, online requests and telephone support. The contract helps maintain compliance with vendor-recommended maintenance and can extend usable device life through ongoing updates and authorized repairs.
Suitable for
 Retail stores using POS terminals and receipt or label printers where predictable uptime is required
 Warehousing and logistics operations relying on label printers for inventory and shipping workflows
 Service and field operations that need manufacturer-level technical support and certified repairs
 Businesses seeking simplified budgeting for device maintenance over a fixed three-year period
When it may not be suitable
This single-license, three-year plan is not ideal for organizations that need coverage for multiple devices under a single contract; such customers may prefer multi-device or portfolio agreements. It may also be unnecessary for devices that are being decommissioned within a short timeframe or for businesses that already maintain an internal support and repair program capable of meeting required service levels.
Key specifications
 Contract duration: 3 years
 License: single device coverage (one license)
 Included services: technical support, certified repairs, firmware and software updates (subject to device eligibility and selected service level)
 Support channels: online case submission, self-service diagnostics, knowledge base, telephone support
 Repair parts: authorized manufacturer parts for certified repairs
How to use
After purchasing the Zebra OneCare 1 license 3 years contract, register your eligible device with Zebra according to the provider instructions to activate coverage. Use the online support portal or self-service diagnostic tools to troubleshoot issues and submit repair requests. For incidents requiring repair, follow the returns or onsite procedures defined by your selected service level to get certified parts and service. Monitor firmware and software update notifications and apply recommended updates to maintain security and compatibility.
What to consider before purchase
 Confirm device eligibility for Zebra OneCare coverage and whether your specific model is supported
 Decide whether single-device licensing meets your needs or if a multi-device or portfolio plan is more appropriate
 Review the available service level options (for example, Essential vs. Select) and associated repair turnaround times
 Verify whether onsite repair or depot repair is required for your workflows and choose the corresponding service level
Usage recommendations
Register the device promptly after purchase, keep firmware up to date, and use the online diagnostics before submitting a support request to accelerate resolution. For operational continuity, document device serial numbers and usage locations to streamline case handling and replacement workflows.

## Specifications

| Feature | Value |
|---|---|
| License quantity | 1 |
| Number of years | 3 year(s) |

### Other features

| Feature | Value |
|---|---|
| Compatibility | ZC350 |

## FAQ

### How much does the Zebra OneCare 1 license 3 years cost, and is it available for purchase?

The price is 277.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9999 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 10.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Zebra products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Zebra service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/10776432/60059526_large.webp