# Support service plan Zebra OneCare — 1 license, 5 years

**URL:** https://aio.lv/en/product--zebra-z1ae-zc35-5c0--10776433
**Data updated:** 2026-04-27 11:56 (EEST)
**Category:** POS & Label Printers
**Manufacturer:** Zebra
**Manufacturer code:** Z1AE-ZC35-5C0
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 470.49 €
**Prices and availability valid until:** 2026-07-26 23:59
**Price without VAT (21%):** 388.83 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--zebra-z1ae-zc35-5c0--10776433

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 10.07.2026 | free |
| Pickup points | 15.07.2026 | 1.89 EUR |
| Courier delivery to door | 15.07.2026 | 4.99 EUR |

## Summary description

Zebra OneCare is a manufacturer support service plan providing coverage for 1 license over 5 years. The plan delivers technical support, repair and maintenance services, and software updates for Zebra devices covered by the license. Suitable for businesses that need long-term device uptime and predictable support for POS and label printers.

## Long description

Zebra OneCare — 1 license, 5 years is a manufacturer support service plan from Zebra designed to provide ongoing technical support, maintenance and software updates for a single licensed device or device portfolio over a five‑year term. The plan is intended to reduce downtime and provide predictable service for POS and label printers and other Zebra hardware covered by the license. Coverage includes troubleshooting, repair services with authorized parts, and access to firmware and software updates to help keep devices operational and secure.
Advantages
This five‑year Zebra OneCare plan centralizes support from the device manufacturer, combining technical assistance, certified repairs and regular software and firmware updates into a single subscription. It simplifies maintenance workflows by providing documented repair processes and authorized parts, plus multiple channels for assistance including online self‑service tools, community resources and direct contact with Zebra support. The extended term helps organisations plan budgets and reduce unexpected repair costs while maintaining device uptime.
Suitable for
Retail operations using POS printers that require consistent uptime and predictable support.
Warehousing and logistics environments using label printers where reliable printing and quick repairs are important.
IT teams seeking manufacturer‑backed maintenance and security updates for Zebra devices.
Organisations that prefer a subscription model for long‑term device support and repair coverage.
When it may not be suitable
The plan covers technical support, maintenance and software updates for one license over a five‑year period but is not a substitute for on‑site spares inventory or immediate hot‑swap replacements unless the specific plan level selected includes such options. It may not be necessary for operations with very low device usage, short device lifecycles, or organisations that already maintain an internal service and parts program.
Key specifications
Coverage term: 5 years for one license.
Service scope: technical support, repair services with authorized parts, firmware and software updates.
Supported device types: POS and label printers and other Zebra devices covered under the license.
Access channels: online self‑service tools, digital support community, and contact with Zebra support agents.
Service model: subscription‑based manufacturer support plan.
How to use
Purchase and register the Zebra OneCare license for the covered device(s) following Zebra's enrollment process. When an issue occurs, use the available support channels to diagnose and request service: consult the online knowledge base and community resources for common issues, submit a support request through the web portal, or contact Zebra support directly to open a case. For hardware faults covered by the plan, arrange repair services to obtain certified repairs using authorized parts and receive firmware or software updates as released by Zebra.
What to consider before purchase
Confirm which Zebra devices and models will be covered under the single license for the five‑year term.
Verify the exact level of coverage and any response or repair time commitments associated with the chosen OneCare plan variant.
Assess whether on‑site spares, hot‑swap replacement or higher‑level plans are required for your operational needs.
Review any exclusions, environmental or accidental damage terms and the process for authorized repairs.
Usage recommendations
Register devices promptly and keep device firmware and software current via the updates provided under the plan; use self‑service diagnostics for first‑line troubleshooting and contact Zebra support for unresolved issues to ensure certified repairs and reduce downtime.

## Specifications

| Feature | Value |
|---|---|
| License quantity | 1 |
| Number of years | 5 year(s) |

### Other features

| Feature | Value |
|---|---|
| Compatibility | ZC350 |

## FAQ

### How much does the Zebra OneCare support — 1 license, 5 years cost, and is it available for purchase?

The price is 470.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9999 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 10.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Zebra products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Zebra service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/10776433/60059525_large.webp