# Warranty & support extension 3 years for Zebra Z1AE-ZQ11-3C0 — 9x5 carry-in service

**URL:** https://aio.lv/en/product--zebra-z1ae-zq11-3c0--10775163
**Data updated:** 2026-04-25 14:13 (EEST)
**Category:** POS & Label Printers
**Manufacturer:** Zebra
**Manufacturer code:** Z1AE-ZQ11-3C0
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 227.49 €
**Prices and availability valid until:** 2026-08-05 23:59
**Price without VAT (21%):** 188.01 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--zebra-z1ae-zq11-3c0--10775163

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 21.07.2026 | free |
| Pickup points | 24.07.2026 | 1.89 EUR |
| Courier delivery to door | 24.07.2026 | 4.99 EUR |

## Summary description

Zebra Z1AE-ZQ11-3C0 is a 3-year warranty and support extension offering 9x5 service coverage with carry-in repair. It extends manufacturer support for eligible Zebra devices, providing technical assistance and repair handling during business hours (9 hours a day, 5 days a week). Suitable for businesses needing predictable service windows and on-site replacement planning.

## Long description

Zebra Z1AE-ZQ11-3C0 is a 3-year warranty and support extension that provides 9x5 carry-in service for eligible Zebra devices. The plan extends manufacturer technical support and repair handling during local business hours, offering a predictable service window for businesses that require scheduled maintenance and repair logistics for POS and label printers.
Advantages
The 3-year extension ensures continuity of technical support during standard business hours and includes carry-in repair handling with a defined repair turnaround. The service also provides user assessment and learning resources to help staff operate devices correctly, plus device diagnostics to identify WLAN connectivity, memory and battery issues.
Suitable for
Retail and hospitality locations using Zebra POS or label printers with predictable support hours
Small to medium businesses that require 9x5 coverage and planned repair logistics
Operations that prefer carry-in repairs at authorised service centres rather than on-site technicians
When it may not be suitable
This 9x5 carry-in plan may not be appropriate for businesses that need round-the-clock support or on-site repair services outside of standard business hours. Organisations requiring faster turnaround times or immediate on-site replacements should consider alternative service levels.
Key specifications
Service duration: 3 years
Coverage hours: 9x5 (local business hours, 9 hours per day, 5 days per week)
Service type: Carry-in repair at authorised service centres
Repair turnaround: 3 business days
Support: Technical support during local business hours
Additional features: User assessment and learning resources; device diagnostics for WLAN, memory and battery
How to use
Register eligible Zebra devices under the Z1AE-ZQ11-3C0 plan according to manufacturer instructions. When an issue occurs during covered hours, contact Zebra technical support to open a case, follow troubleshooting guidance and, if required, bring the device to an authorised service centre for carry-in repair. Use the provided learning resources and diagnostics tools to identify issues before sending devices for repair.
What to consider before purchase
Whether 9x5 coverage aligns with your operational hours and support needs
If carry-in repair logistics suit your location and downtime tolerance
Need for faster turnaround or on-site support — evaluate other service tiers if required
Confirm device eligibility for this specific Zebra service extension
Usage recommendations
For predictable retail or office environments, register devices promptly, use the diagnostics feature to triage problems, and plan repair logistics to minimise downtime during business hours.

## Specifications

| Feature | Value |
|---|---|
| Service time (hours x days) | 9x5 |
| Number of years | 3 year(s) |

### Printing

| Feature | Value |
|---|---|
| Type | Carry-in |

### Other features

| Feature | Value |
|---|---|
| Compatibility | ZQ110 |

## FAQ

### How much does the Zebra Z1AE-ZQ11-3C0 3-year warranty extension cost, and is it available for purchase?

The price is 227.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9999 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 21.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Zebra products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Zebra service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/10775163/60060678_large.webp