# Service plan Zebra OneCare support — 1 license, 2 years

**URL:** https://aio.lv/en/product--zebra-z1av-mobl-2--10776474
**Data updated:** 2026-04-27 11:56 (EEST)
**Category:** POS & Label Printers
**Manufacturer:** Zebra
**Manufacturer code:** Z1AV-MOBL-2
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 24.99 €
**Prices and availability valid until:** 2026-07-21 23:59
**Price without VAT (21%):** 20.65 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--zebra-z1av-mobl-2--10776474

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

Zebra OneCare service plan providing support and maintenance for compatible Zebra devices. This offering covers 1 license for a period of 2 years and includes manufacturer-backed service, repair management and technical assistance. Suitable for businesses using Zebra POS and label printers that require planned hardware support and reduced downtime.

## Long description

Zebra OneCare support — 1 license, 2 years provides manufacturer-backed maintenance and technical assistance for compatible Zebra POS and label printers. This two-year service plan covers one device license and combines repair management, access to official parts and firmware updates, and troubleshooting resources aimed at maintaining device availability and predictable performance for business-critical printing tasks.
Advantages
This service plan centralizes support and repair under an authorized Zebra program, offering certified repairs, genuine replacement parts and access to firmware and software updates. Customers gain a single point of contact for diagnostics and service requests, with options for online self-service tools, digital community resources and direct access to Zebra technical agents. The subscription model standardizes maintenance costs and reduces surprise downtime through preventive updates and managed repair workflows.
Suitable for
 Retail stores and point-of-sale environments using Zebra POS printers
 Warehouse and logistics operations with Zebra label printers
 Small to medium businesses seeking predictable maintenance costs for critical printers
 IT teams that require authorized repairs, firmware updates and vendor support
When it may not be suitable
This two-year, single-license plan is not designed for multi-device deployments where centralized fleet coverage is required; organizations with large printer fleets may need multi-license or enterprise-level plans to ensure complete coverage. Additionally, if on-site full-time hardware support or immediate parts stocking is required, specialized service agreements with faster response or on-site presence may be more appropriate.
Key specifications
 Coverage duration: 2 years
 Licenses included: 1 device license
 Service scope: manufacturer-backed repair management and technical assistance
 Support channels: online self-service, digital community, and access to live technical agents
 Includes: certified repairs with genuine parts, firmware and software updates, troubleshooting resources
How to use
Register the licensed device with Zebra according to the plan activation instructions to enable service coverage. When an issue occurs, use the provided online portal or diagnostic tools to submit a service request, or contact Zebra support directly to initiate repair management. Follow guidance from support for shipment, on-site repairs (if applicable) or firmware update procedures. Keep device identifiers and purchase/activation information available to streamline support interactions.
What to consider before purchase
 Confirm device compatibility with Zebra OneCare coverage
 Assess whether a single-license plan meets your fleet size and redundancy needs
 Compare available coverage levels and response times to match operational urgency
 Review warranty overlap and existing maintenance agreements to avoid duplication
Usage recommendations
For reliable uptime, keep devices updated with the latest firmware provided through the plan, maintain an inventory of critical printers covered by active licenses, and use the online diagnostic tools as a first step to identify simple issues before submitting repair requests.

## Specifications

| Feature | Value |
|---|---|
| License quantity | 1 |
| Number of years | 2 year(s) |

### Other features

| Feature | Value |
|---|---|
| Compatibility | EZ320, ZQ220, ZQ110 Series |

## FAQ

### How much does the Zebra OneCare service — 1 license, 2 years cost, and is it available for purchase?

The price is 24.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 9999 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Zebra products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Zebra service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

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