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Product questions for Control communicator Ropam Basic4G-SET — Basic4G LTE module in surface enclosure with power supply and GSM/LTE antenna
Short product description:
Ropam Basic4G-SET is a communication module kit featuring the Basic4G LTE module housed in a surface-mount enclosure, delivered with a compatible power supply (PSR-ECO-2012) and an external GSM/LTE antenna. Designed for reliable IP/GSM connectivity, the set enables remote alarm/event reporting, telemetry and integration with security or automation systems in buildings and facilities.
Manufacturer:
Ropam
Category:
Home Automation
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FAQ
What payment options are available?
AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.
Can this product be purchased for a company (with VAT)?
Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All Ropam products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Ropam service centers and through AiO.lv
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
