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BC.edu English for Customer Care textbook with audio CD - course book for customer service (MPN 186365)
Summary description:
English for Customer Care is a course textbook by BC.edu accompanied by an audio CD (MPN 186365, EAN 9788361059042). Designed for learners of workplace English, it focuses on language and dialogues used in customer service, telephone support, complaint handling, and face-to-face interactions. Useful for training staff, self-study, and classroom use to improve communication, listening and practical vocabulary in customer-facing roles.