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Product questions for Portable power bank CANYON On Power 500 — 5000 mAh, 20W wired / 15W wireless (MagSafe), Star Grey
Short product description:
CANYON On Power 500 is a compact, ultra-thin 5000 mAh power bank for everyday mobile charging. It supports up to 20 W wired fast charging and up to 15 W wireless charging with MagSafe compatibility. Lightweight and pocket-friendly, it offers practical on-the-go top-ups for smartphones and small devices and includes built-in safety protections for reliable use.
Manufacturer:
CANYON
Category:
Power Banks
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FAQ
What payment options are available?
AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.
Can this product be purchased for a company (with VAT)?
Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All CANYON products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized CANYON service centers and through AiO.lv
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
