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Support service Cisco CON-CNL1-SMS-1000 — Service Plan 8x5 NBD for support cases
Summary description:
Service Plan Cisco CON-CNL1-SMS-1000 provides vendor support coverage with 8x5 response and next-business-day (NBD) service for reported cases. Designed for organizations needing weekday technical assistance, this plan covers case handling, troubleshooting guidance and escalation through Cisco channels to restore service and reduce downtime.