Receipt Dot Matrix Printer Citizen CBM-920 — Max Media Width 58 mm, Max Print Width 58 mm

Citizen CBM-920 is a dot matrix receipt printer engineered for narrow media up to 58 mm wide, offering a maximum print width of 58 mm. The device provides impact printing suitable for multi-part receipts and continuous-form documents, delivering reliable output for retail, hospitality and point-of-sale environments where durability and low running costs are priorities. The compact design fits counters and small service areas and supports basic receipt and order-printing workflows.

Advantages

The printer uses impact dot matrix technology that produces legible text on multi-part forms and carbon copies, and performs well in environments that require durable receipts or kitchen order tickets. With a maximum media width and print width of 58 mm, it is optimized for narrow-format receipts and serial continuous paper. The unit is built for continuous use, offering consistent operation for long print runs and low-cost consumable requirements compared with many thermal-only solutions.

Suitable for

• Retail receipts where multi-part copies are needed
• Hospitality order printing, including kitchen and bar tickets
• Small point-of-sale counters with narrow receipt requirements
• Environments requiring continuous-form or serial document printing

Key specifications

• Printing technology: impact dot matrix
• Maximum media width: 58 mm
• Maximum print width: 58 mm
• Form handling: single and multi-part continuous paper
• Typical use case: receipts, kitchen orders, serial documents

How to use

Install the Citizen CBM-920 on a stable surface near the point of sale or service station. Load continuous-form or roll paper with a maximum width of 58 mm according to the feed path indicated inside the printer. Connect to the host system using the supported interface (check your system connection options) and install drivers or configure the POS software to recognize the printer. Adjust paper tension and alignment so that prints are centered on the media. Perform a test print to confirm correct feed and print quality before regular operation.

Usage recommendations

Use paper and multi-part forms designed for impact printers, keep the print head and tractor feed area free of debris, and schedule periodic checks of feed rollers and pins. For best reliability, avoid excessive humidity and ensure the printer is powered through a stable supply. When replacing consumables, select compatible continuous-form media up to 58 mm wide to maintain print alignment and document legibility.