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header-product POS printer Citizen CBM-920II Dot matrix 150 mm/sec Wired
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AiO.lv Office Equipment Printers & MFPs POS & Label Printers Citizen

POS printer Citizen CBM-920II Dot matrix 150 mm/sec Wired

POS printer Citizen CBM-920II Photo 1
POS printer Citizen CBM-920II Photo 1
POS printer Citizen CBM-920II Dot matrix 150 mm/sec Wired
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Out of stock.
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Short description

The Citizen CBM-920II is a wired dot matrix POS printer designed for high-speed printing at 150 mm/sec. It supports paper width of 57.5 mm and has a maximum roll diameter of 6.9 cm. With a ribbon life of 1.5 million characters, it ensures durability and efficiency in retail environments.
Warranty: 2 Years
SKU: 4585835
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Product information

Description

The Citizen CBM-920II is a wired dot matrix POS printer designed for panel mounting. It delivers high-speed printing at up to 150 mm/sec, supports a paper width of 57.5 mm and accepts paper rolls with a maximum diameter of 69 mm. The unit includes auto loading and a paper end sensor to streamline operation, and its construction provides a minimum MCBF of 1.0 million lines for reliable long-term use.

Advantages

The printer offers robust mechanical reliability with a high mean cycles between failures rating, integrated auto paper loading and end-of-paper detection for uninterrupted workflow, and compatibility with bit-image graphics printing. An internal memory switch increases flexibility for different POS setups, while a long ribbon life supports extended periods between consumable replacements.

Suitable for

  • Retail point-of-sale terminals
  • Ticketing and queue management systems
  • Hospitality checkouts and order printing
  • Any application requiring compact, panel-mounted receipt printing

Key specifications

  • Printing technology: Dot matrix
  • Maximum print speed: 150 mm/sec
  • Paper width supported: 57.5 mm
  • Maximum paper roll diameter: 69 mm
  • Ribbon life: approximately 1,500,000 characters
  • Panel mounting compatible design
  • Auto paper loading and paper end sensor
  • Bit-image graphics printing capability
  • Minimum MCBF: 1,000,000 lines

How to use

Install the CBM-920II into the panel mounting cutout according to the device dimensions and secure it following the mounting instructions from the installer manual. Load the paper roll ensuring the paper feeds from the correct direction, engage the auto-loading mechanism and confirm the paper end sensor is unobstructed. Connect the printer via the wired interface to your POS system, configure the internal memory switch as required for your software environment, and install the appropriate driver so the host system recognises the device. Perform a test print to verify alignment and print quality.

Usage recommendations

Use original or compatible ribbons specified for dot matrix POS printers and replace them when print density decreases. Keep the paper path and sensor area free of dust and debris, and perform periodic preventive maintenance per the manufacturer's guidelines to maintain the rated MCBF and consistent print performance.

Specifications

Maximum printing width:
57.5 mm
Weight:
0.47 kg
Print speed:
150 mm/sec
Ethernet LAN:
No
Wi-Fi:
No
Print technology:
Dot Matrix
Product colour:
White
All features

Paper handling

Printing media thickness:
130
Supported paper width:
57.5
Maximum roll diameter:
69 mm

Ports & interfaces

Serial ports quantity:
1
Ethernet LAN:
No
Connectivity technology:
Wired
Wi-Fi:
No

Printing

Type:
POS printer
Colour:
No
Print technology:
Dot Matrix
Print speed:
150 mm/sec
Maximum printing width:
57.5 mm

Other features

Buffer size:
2 KB
Character sets:
Katakana, WPC1252, 866, 852, 857, 863
Character size:
1.08 x 2

Performance

Certification:
FCC class B

Operational conditions

Operating relative humidity (H-H):
35 - 85
Storage temperature (T-T):
-20 - 60
Operating temperature (T-T):
0 - 40
Storage relative humidity (H-H):
10 - 90

Print technology

Column capacity:
40

Logistics data

Harmonized System (HS) code:
84433210

Features

Ribbon life:
1.5 million characters

Weight & dimensions

Weight:
0.47 kg
Height:
88 mm
Width:
106 mm
Depth:
180 mm

Design

Product colour:
White

Power

Power source type:
DC
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Instructions

mmo_18381983_1535012767_5341_32206.pdf
citizen-CBM920II40RFDC-4585835.pdf

Description

Instructions

mmo_18381983_1535012767_5341_32206.pdf
citizen-CBM920II40RFDC-4585835.pdf
Machine translation. Load original

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Customer reviews

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Customer questions

FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Citizen products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Citizen service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: maximum printing width, weight, print speed, ethernet lan, wi-fi, print technology, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for POS printer Citizen CBM-920II?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
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