Citizen CL-E720 Label Printer | Direct Thermal & Thermal Transfer

Name: Citizen CL-E720 Label Printer, Direct 1000853
Brand: CITIZEN SYSTEMS
SKU: 12406989
Price: 947.99 EUR
Availability: InStock

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Citizen CL-E720 Label Printer, Direct Thermal/Thermal Transfer, 203 DPI, 203 mm/s, Ethernet

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Short description

The Citizen CL-E720 is a high-performance label printer supporting both direct thermal and thermal transfer printing methods. It offers a resolution of 203 x 203 DPI and a fast print speed of 203 mm/sec. Equipped with Ethernet LAN and USB connectivity, it supports media widths from 12.5 to 118 mm. This reliable black desktop printer is designed for efficient industrial and commercial labeling tasks.

Available for order: 2 pcs.

Warranty: 2 Years

SKU: 12406989

Manufacturer: CITIZEN SYSTEMS

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Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

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Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

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From 4.99 €

Parcel couriers

Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts nodaļa

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From 1.99 €

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All payment Methods:

Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities

36 months installment: from 26.33 euros per month

Leasing for legal entities: from 32.99 euros per month

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Product information

Description

The Citizen CL-E720 is a robust and efficient desktop label printer engineered to handle both direct thermal and thermal transfer printing tasks. Designed for professional environments, this device combines high-speed performance with reliable output quality, making it an ideal solution for businesses requiring consistent labeling. Its compact black chassis houses advanced technology that simplifies operation and maintenance, ensuring that your workflow remains uninterrupted.

Advantages

This printer stands out due to its versatile printing capabilities, allowing users to switch between direct thermal and thermal transfer methods based on their specific labeling needs. The inclusion of the proven Citizen ARCP mechanism ensures that every label is printed with sharp, high-quality precision. Furthermore, the device is built for user convenience, featuring an intuitive LCD display and a design that facilitates easy media loading and service. With integrated Ethernet and USB connectivity, it integrates seamlessly into existing network infrastructures, while its low standby power consumption makes it an energy-efficient choice for any commercial setting.

Suitable for

Shipping and logistics labeling
Retail price and inventory tagging
Manufacturing and warehouse asset tracking
Healthcare and laboratory specimen labeling

This printer may not be suitable for high-volume industrial environments that require extremely high-resolution graphics or specialized printing on non-standard, heavy-duty industrial materials beyond the specified width range. It is also not intended for mobile or outdoor use where a battery-powered or ruggedized portable device would be required.

Key specifications

Printing technology: Direct thermal and thermal transfer
Resolution: 203 x 203 DPI
Print speed: 203 mm/sec
Connectivity: Ethernet LAN and USB
Supported media width: 12.5 mm to 118 mm
Maximum print width: 104 mm
Weight: 11 kg
Display: Integrated LCD

How to use

To begin using the Citizen CL-E720, connect the device to your computer or network using the provided USB or Ethernet ports. Load your label media and ribbon, if using thermal transfer mode, by following the internal guides. Use the LCD display to configure your settings and ensure the printer is calibrated to your specific label size. Once connected and configured, send your print jobs directly from your labeling software. Regular maintenance, such as cleaning the print head, will ensure optimal performance over time.

What to consider before purchase

Ensure your label media width falls within the 12.5 mm to 118 mm range.
Verify that your software environment supports the printer's connectivity options.
Consider the physical space available on your desk, as the unit weighs 11 kg.
Determine if your application requires thermal transfer ribbons or if direct thermal labels are sufficient.

Usage recommendations

For the best print quality and to extend the lifespan of the print head, use high-quality media and perform periodic cleaning of the thermal elements. Utilize the LinkServer management tool to monitor and manage your printer efficiently across your network.

Specifications

Display:: LCD
Maximum printing width:: 104 mm
Print speed:: 203 mm/sec
Weight:: 11 kg
Ethernet LAN:: Yes
Wi-Fi:: No
Print technology:: Direct thermal / thermal transfer
Product colour:: Black

All features

Printing

Colour:: No
Maximum resolution:: 203 x 203
Print technology:: Direct thermal / thermal transfer
Print speed:: 203 mm/sec
Maximum printing width:: 104 mm

Paper handling

Media thickness:: 0.0635 - 0.254
Ribbon length:: 360 m
Supported paper width:: 12.5 - 118
Core diameter:: 75 mm
Maximum media length:: 4013 mm
Maximum roll diameter:: 200 mm
Ribbon width:: 74 mm

Design

Display:: LCD
Product colour:: Black
Built-in display:: Yes

Logistics data

Harmonized System (HS) code:: 84433210

Weight & dimensions

Weight:: 11 kg
Height:: 261 mm
Width:: 250 mm
Depth:: 458 mm

Ports & interfaces

Ethernet LAN:: Yes
Optional connectivity:: Wireless LAN, Serial (RS-232), Parallel
USB 2.0 ports quantity:: 1
Wi-Fi:: No
USB port:: Yes

Features

Internal memory:: 32 MB
Flash memory:: 16 MB
Page description languages:: ZPL

System requirements

Windows operating systems supported:: Windows XP Professional x64, Windows 10, Windows 7, Windows 8.1, Windows Vista, Windows XP Home, Windows XP Home x64, Windows XP Professional
Linux operating systems supported:: Y
Server operating systems supported:: Windows Server 2008 R2, Windows Server 2012

Technical details

Sustainability certificates:: ENERGY STAR

Other features

LED indicators:: Status

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Instructions

mmo_26067400_1506800925_3504_10284.pdf

Description

Instructions

mmo_26067400_1506800925_3504_10284.pdf

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Customer questions

FAQ

How much does the Citizen CL-E720 Label Printer | Direct Thermal & Thermal Transfer cost, and is it available for purchase?

The price is 947.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 2 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

Can Citizen CL-E720 Label Printer | Direct Thermal & Thermal Transfer be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. We work with leading banks and leasing companies in Latvia, allowing you to make your purchase on convenient terms — with a minimal down payment and a repayment period from 3 to 36 months. You can apply for credit or installments for the Citizen CL-E720 Label Printer | Direct Thermal & Thermal Transfer online, and the application process is as simple as possible:

Select the product on the website and add it to your cart;
When placing your order, choose the payment method “Installments”;
Fill in the required details for the lending partner;
Receive a decision within a few minutes.

For more information about available payment options, interest-free installment terms, and credit conditions in Latvia, please visit the Payment page.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All CITIZEN SYSTEMS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized CITIZEN SYSTEMS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: display, maximum printing width, print speed, weight, ethernet lan, wi-fi, print technology, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Citizen CL-E720 Label Printer | Direct Thermal & Thermal Transfer?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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