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header-product Reusable Cooling Pad for Neck & Shoulders Deflecto DEFCPNECK – 1-piece, cold therapy for swelling, inflammation and headaches

Reusable Cooling Pad for Neck & Shoulders Deflecto DEFCPNECK – 1-piece, cold therapy for swelling, inflammation and headaches

Deflecto DEFCPNECK reusable neck & shoulder cooling pad Photo 1
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Short description

Deflecto DEFCPNECK is a reusable cooling pad designed for neck and shoulder relief. The single-piece cold pack provides targeted cold therapy to help reduce swelling, inflammation and headache symptoms. Easy to apply to the cervical and upper back area, it’s suitable for acute injuries, tension-related pain and post-activity recovery.
Warranty: 2 Years
SKU: 12368336
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Product information

Description

Deflecto DEFCPNECK is a reusable cooling pad shaped to fit the neck and upper shoulder area, offering targeted cold therapy for temporary relief from swelling, inflammation and headache-related discomfort. The single-piece design conforms to the cervical region and upper back, allowing direct contact with the skin or over light clothing to cool affected tissues and support recovery after acute strains, tension episodes, or post-activity soreness.

Advantages

The cooling pad is reusable and designed for repeated cold therapy applications without the need for refrigeration packs or ice baths; it provides consistent cold transfer across the contact area and maintains flexibility for comfortable wear. Its ergonomic form helps maintain even pressure and coverage on the neck and shoulders while being lightweight and easy to position. The product is low-maintenance and suitable for home use, sports recovery and workplace first-aid kits.

Suitable for

  • Reducing swelling and local inflammation after minor soft-tissue injuries
  • Alleviating tension-related neck and shoulder pain
  • Easing headache symptoms that respond to cold therapy
  • Post-exercise recovery for upper back and neck muscles
  • Short-term management of acute strains and sprains in the cervical area

When it may not be suitable

This cooling pad is intended for short-term topical cold application and is not a substitute for medical diagnosis or treatment of severe injuries, fractures, circulatory disorders, or open wounds. Prolonged or inappropriate use may cause skin irritation or cold injury; avoid direct prolonged contact on numb or insensate skin and consult a healthcare professional if symptoms persist or worsen.

Key specifications

  • Form factor: single-piece neck and shoulder cooling pad designed for cervical and upper back contact
  • Therapy type: topical reusable cold therapy
  • Material properties: flexible cooling gel layer with soft outer cover for skin contact
  • Reusability: designed for multiple uses without need for ice; reactivates according to manufacturer instructions
  • Application area: neck, shoulders and upper back

How to use

Follow the manufacturer’s instructions for initial activation and reactivation. Position the cooling pad so it rests comfortably across the neck and upper shoulders, ensuring even contact with the affected area. Use over a thin cloth if direct skin contact causes excessive cold sensation. Apply for recommended intervals (for example, 10–20 minutes) and allow skin temperature to return to normal between sessions. Store the pad according to care guidelines to preserve its cooling properties and clean the outer cover following the product care instructions.

What to consider before purchase

  • Intended use: short-term topical cold therapy for neck, shoulders and upper back
  • Skin sensitivity: consider whether you need to use a barrier (thin cloth) to avoid direct prolonged cold on sensitive skin
  • Reusability expectations: suitable for repeated use but follow care and reactivation instructions
  • Medical conditions: consult a healthcare professional if you have circulatory problems, diabetes, nerve impairment or uncertain diagnosis

Usage recommendations

Use the Deflecto reusable cooling pad in short sessions, monitor skin responses, and alternate with rest and gentle mobility to support recovery. If discomfort persists beyond a few days or if signs of infection or severe injury appear, seek medical attention.

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Customer questions

FAQ

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All Deflecto products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Deflecto service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
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14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Quality Since 2008 AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.