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header-product Headset EPOS IMPACT DW Pro 1 ML - EU
331.49 €

Headset EPOS IMPACT DW Pro 1 ML - EU

Headset EPOS IMPACT DW Pro 1 ML - EU Photo 1
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 2
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 3
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 4
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 5
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 6
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 7
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 8
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 9
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 1
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 2
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 3
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 4
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 5
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 6
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 7
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 8
Headset EPOS IMPACT DW Pro 1 ML - EU Photo 9
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Short description

The EPOS IMPACT DW Pro 1 ML - EU is a wireless headset designed for office and call center use. It features a frequency range of 150 - 6800 Hz and a wireless range of up to 180 m, providing excellent sound quality and mobility. Weighing only 65 g, it is lightweight and comfortable for extended use. The sleek black and silver design adds a professional touch to your workspace.
Available for order: 49 pcs.
Warranty: 2 Years
SKU: 3083986
Manufacturer: demant sound
free shipment

Cheapest delivery:

Venipak Locker LV

Pick-up points

Venipak Locker LV

Cost

1.89 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
10.07.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
15.07.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.07 kg)
Parcel couriers
Venipak Locker LV / Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Latvijas Pasts nodaļa
15.07.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.89 €
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Payment Methods:
Bank transfer
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Product information

Description

The EPOS IMPACT DW Pro 1 ML - EU is a premium single-sided wireless DECT headset designed for office and contact center environments. It offers dual-connectivity to both desk phones and PCs/softphones, is UC-optimized, and delivers clear speech with EPOS Voice™ technology. With a frequency range of 150–6800 Hz and a wireless range up to 180 m, the headset combines mobility and high-quality audio in a lightweight design (65 g) with a black and silver finish.

Advantages

The headset provides dual-connectivity for seamless switching between desk phone and PC/softphone, optimized audio for unified communications, and noise-aware voice performance thanks to EPOS Voice™. Its DECT wireless link supports a long operating range up to 180 m, while the lightweight 65 g construction ensures comfort during extended shifts. The single-sided design keeps one ear open to ambient sound, useful in office settings.

Suitable for (tasks / use cases)

  • Office professionals who need mobility and desk phone integration
  • Contact center agents requiring UC-optimized audio for frequent calls
  • Hybrid setups using both desk phones and softphones/PC-based communications
  • Users who prefer a single-ear headset to stay aware of surroundings

Key specifications

  • Model: EPOS IMPACT DW Pro 1 ML - EU (MPN 504458, EAN 4044155051926)
  • Connection: DECT wireless, dual-connectivity to desk phone and PC/softphone
  • Frequency range: 150–6800 Hz
  • Wireless range: up to 180 m
  • Weight: 65 g
  • Design: single-sided, black and silver
  • Optimized for: Unified Communications (UC) and EPOS Voice™

How to use

Charge the headset and pair it with the base unit according to the supplied instructions. Connect the base to your desk phone and PC/softphone to enable dual-connectivity. Use the headset controls to answer and end calls, adjust volume, and mute the microphone. Position the boom microphone close to your mouth for optimal voice clarity and switch between devices as needed during calls.

Usage recommendations

Keep firmware updated through EPOS management tools, charge the headset before long shifts, and position the DECT base centrally in the office to maintain the best wireless range and call quality.

Specifications

Connectivity technology:
Wireless
Weight:
0.065 kg
Wearing style:
Head-band
Product colour:
Black, Silver
All features

Headphones

Headphone frequency:
150 - 6800
Magnet type:
Neodymium
Acoustic system:
Open
Noise canceling:
Yes

Ports & interfaces

Connectivity technology:
Wireless
Wireless range:
180 m
Frequency band:
1.88 - 1.9
Bluetooth:
No
USB connectivity:
No
3.5 mm connector:
No

Performance

DECT connectable:
Yes
Certification:
Skype for Business
Product colour:
Black, Silver
Headset type:
Monaural
Wearing style:
Head-band
Recommended usage:
Office/Call center
Optimized for:
UC
Product type:
Headset

Other features

Talk time:
12 h
Microphone direction type:
Bidirectional microphone
Microphone mute:
Yes
Rechargeable battery:
Yes
Packaging content:
Compliance sheet

Microphone

Microphone frequency:
150 - 6800
Microphone noise-canceling:
Yes

Weight & dimensions

Weight:
0.065 kg

Battery

Battery technology:
Lithium Polymer (LiPo)
Battery recharge time:
1 h
Standby time:
100 h
Auto power off:
Yes
Battery operated:
Yes

Operational conditions

Operating relative humidity (H-H):
20 - 85
Storage temperature (T-T):
-20 - 70
Operating temperature (T-T):
5 - 45
Storage relative humidity (H-H):
20 - 95

Packaging data

Package weight:
930 g
Package depth:
165 mm
Package height:
165 mm
Package width:
165 mm
Package type:
Box

Packaging content

AC adapter included:
Yes
Cables included:
USB, Phone
Quick start guide:
Yes
Base station:
Yes
Safety sheet:
Yes
Charging stand:
Yes
Ear pad size:
50 mm

Logistics data

Master (outer) case height:
360 mm
Master (outer) case width:
380 mm
Master (outer) case gross weight:
8920 g
Master (outer) case length:
380 mm
Products per master (outer) case:
8 pc(s)
Harmonized System (HS) code:
85183000
Shipping (inner) case volume:
4490 cm³

Base station

Base station colour:
Silver, Black

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Customer reviews

Customer questions

FAQ

How much does the Headset EPOS IMPACT DW Pro 1 ML - EU cost, and is it available for purchase?

The price is 331.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 49 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 10.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All demant sound products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized demant sound service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS IMPACT DW Pro 1 ML - EU?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
14-Day Return Policy We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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