DJI Care Refresh service plan 2‑year for DJI Osmo Pocket 2 (DJI Care Refresh Pocket 2)

DJI Care Refresh service plan 2‑year for DJI Osmo Pocket 2 (DJI Care Refresh Pocket 2) is a two-year protection and service package designed to cover accidental damage to the DJI Osmo Pocket 2. The plan provides access to manufacturer-authorized repair and replacement services, priority handling to reduce downtime, and official technical support for covered incidents. Coverage applies only to the registered Osmo Pocket 2 unit for the duration of the two-year term and follows the provider’s terms for replacement eligibility and service procedures.

Advantages

The service plan offers expedited processing for accidental damage claims and access to official replacement units when repair is not feasible, helping to restore device operation quickly. It reduces the uncertainty and potential expense associated with out-of-warranty accidental damage by providing predefined service options and clear procedures through DJI’s service network.

Suitable for

• Individuals who use DJI Osmo Pocket 2 for travel and on-the-go filming and want reduced downtime after accidents
• Content creators and vloggers who need reliable, fast service to maintain continuous production
• Professionals who require manufacturer-authorized repairs and documented service history
• Anyone seeking predictable cost and process for accidental damage to their Osmo Pocket 2 over two years

Key specifications

• Coverage period: two years from activation
• Covers accidental physical damage as defined by the service terms
• Includes authorized repair and replacement options through the manufacturer’s service network
• Priority handling to expedite service requests and reduce repair turnaround time
• Applies to the registered Osmo Pocket 2 device only

How to use

To use the DJI Care Refresh service, register the Osmo Pocket 2 according to DJI’s activation instructions and keep proof of purchase as required. In the event of accidental damage, contact DJI support or the authorized service portal to submit a claim and follow the provided instructions for diagnostics, shipping or drop-off, and service approval. If a replacement unit is approved, DJI will supply a replacement under the terms of the plan; returned damaged units may be retained for warranty or replacement processing according to the service agreement.

Usage recommendations

Keep registration information and claim reference numbers accessible, follow the official claim submission process, and use authorized service centers to ensure compatibility with the DJI Care Refresh terms and to maintain eligibility for replacement or repair services.