Gimbal service plan DJI Care Refresh 1 Year for Osmo Mobile (renewal/coverage)

DJI Care Refresh 1 Year for Osmo Mobile is a one-year gimbal service and replacement plan designed for the DJI Osmo Mobile series. The plan covers accidental damage to the gimbal and eligible components, providing replacement units under the policy terms to reduce downtime and avoid potentially costly repairs. This renewal/coverage option is intended for users who already own an Osmo Mobile device and want to extend protection for a further year with streamlined service handling.

Advantages

The service plan provides clear coverage for accidental damage and facilitates faster resolution through replacement units, simplifying the repair process. With DJI Care Refresh, users benefit from authorized service handling and access to trained support, which helps maintain gimbal performance and preserves device usability. The plan is useful for reducing unexpected out-of-pocket repair costs and minimizing interruptions to filming or streaming workflows.

Suitable for

• Osmo Mobile owners seeking extended accidental damage coverage
• Content creators who need minimal downtime for their gimbal
• Frequent travelers and outdoor users exposed to higher risk of drops or impacts
• Users who prefer replacement over lengthy repair processes

Key specifications

• Coverage period: 1 year renewal/extension for eligible Osmo Mobile devices
• Scope of coverage: accidental physical damage to gimbal and eligible components as defined by the policy
• Service method: replacement units provided according to policy terms and availability
• Eligibility: applies to DJI Osmo Mobile series devices qualifying for renewal
• Support: access to DJI authorized service and support channels for claims and processing

How to use

Purchase or renew the DJI Care Refresh 1 Year plan for a qualifying Osmo Mobile device through authorized channels. Register the service plan according to DJI’s registration process and keep proof of purchase and device details accessible. In the event of accidental damage, contact DJI support or the designated claims channel to initiate a claim; follow the instructions for documentation, shipment (if required), and acceptance criteria. Once approved, a replacement unit will be dispatched or the service arranged according to the plan terms.

Usage recommendations

Keep records of your device serial number and service registration details, and follow DJI’s claim submission guidelines promptly after an incident. Use the service plan alongside routine device care—such as using a protective case and avoiding exposure to extreme conditions—to reduce the likelihood of damage and ensure smoother claim handling.