Warranty Service Plan DJI Care Refresh for DJI Osmo Pocket 3 — DJI

DJI Care Refresh for DJI Osmo Pocket 3 is a manufacturer-backed service plan that covers accidental damage to the handheld camera during the plan period. The plan is designed to provide simple after-sales support and access to replacement units in case of accidental drops, liquid exposure, or other covered incidents, reducing downtime and uncertainty for Osmo Pocket 3 users.

Advantages

The service plan offers replacement options for accidental damage, streamlines the claims and support process with DJI-authorised service channels, and reduces the potential cost of out-of-warranty repairs. Coverage is focused on user accidents, providing a practical option for owners who use the Osmo Pocket 3 in varied shooting environments where drops or moisture exposure are possible.

Suitable for

• Content creators using Osmo Pocket 3 in outdoor or mobile shooting scenarios
• Travelers and vloggers who frequently handle the handheld camera
• Users who want predictable post-purchase service and faster resolution of accidental damage claims
• Buyers seeking to protect their device during the initial ownership period

Key specifications

• Coverage type: Accidental damage protection for handheld camera
• Included services: Limited repair or replacement options through manufacturer service channels
• Scope: Coverage applies to incidents such as drops and liquid exposure as specified by the plan terms
• Validity: Active for the duration of the purchased service plan period
• Service access: Claims handled through authorised DJI support and service centres

How to use

Activate the DJI Care Refresh plan according to the manufacturer’s registration instructions within the allowed activation window after purchasing the Osmo Pocket 3. In the event of accidental damage, contact DJI support or an authorised service centre to begin a claim. DJI will assess the reported damage and, if the incident is covered, provide options for repair or provide a replacement unit in line with the plan terms and any applicable fees.

Usage recommendations

Keep proof of purchase and registration details accessible, follow the manufacturer’s instructions for activating and registering the service plan, and consult the full terms and conditions to understand covered incidents, exclusions, and any applicable service fees before filing a claim.