Headset EPOS SENNHEISER IMPACT SDW 5016 - UK

Name: Headset EPOS SENNHEISER IMPACT SDW 1000299
Brand: EPOS
SKU: 3950197
Price: 128.49 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The EPOS | SENNHEISER IMPACT SDW 5016 is a wireless headset designed for office and call center use. It features a frequency range of 20 - 16000 Hz and a wireless range of up to 180 meters, providing excellent sound quality and mobility. Weighing only 44 grams, it ensures comfort during long hours of use. The sleek black design adds a professional touch to your workspace.

Available at price 128.49 €: 86 pcs.

Total available for order: 299 pcs.

Warranty: 2 Years

SKU: 3950197

Learn more

Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

25.06.2026 {{selectedOffer.officeDeliveryString}}

free

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

25.06.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

30.06.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.04 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

30.06.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.99 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 141.49 €: 85 pcs.

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Product information

Description

The EPOS | SENNHEISER IMPACT SDW 5016 is a single-sided wireless DECT headset designed for office and call-center professionals. It offers triple connectivity — PC/softphone, desk phone and mobile — and delivers clear super wideband audio across a 20–16000 Hz frequency range. With a wireless range of up to 180 metres and a lightweight supra-aural design (44 g), the headset provides mobility and comfort for extended use while maintaining a professional black appearance.

Advantages

The headset supports three wearing styles (head-band, ear-hook and neck-band) for personalized comfort and flexibility. Triple connectivity enables simultaneous linking to PC, desk phone and mobile devices so users can switch calls easily. Super wideband audio and DECT wireless technology ensure intelligible voice quality and reliable connection within a large coverage area. The low weight and supra-aural ear coupling reduce fatigue during long shifts.

Suitable for

Office workers using softphones on a PC
Call-centre agents handling frequent calls
Professionals who need to switch between desk phone and mobile
Users requiring a lightweight, single-sided headset for long shifts

Key specifications

Brand: EPOS | SENNHEISER
Model: IMPACT SDW 5016 (MPN 1000299, EAN 4044155211283)
Type: Single-sided DECT wireless headset
Frequency range: 20 – 16,000 Hz
Wireless range: up to 180 m
Connectivity: PC/softphone, desk phone, mobile (triple connectivity)
Ear coupling: Supra-aural
Wearing styles: Head-band, Ear-hook, Neck-band
Weight: 0.044 kg
Colour: Black

How to use

Fit the headset in the preferred wearing style (head-band, ear-hook or neck-band) and position the supra-aural earcup over the ear. Power on the base and headset, then follow the pairing procedure to connect to the PC/softphone, desk phone and mobile as required. Use the base station or headset controls to manage calls and switch between connected devices. Adjust volume and microphone position for clear voice pickup and comfortable listening.

Usage recommendations

For best performance, keep the base station within line of sight of the headset when possible and avoid sources of DECT interference. Charge and store the headset according to the manufacturer’s instructions to maintain battery life. Choose the wearing style that provides the most comfort for long-term use and regularly clean the earcup and microphone following EPOS | SENNHEISER care guidelines.

Specifications

Ear coupling:: Supraaural
Connectivity technology:: Wireless
Weight:: 0.044 kg
Wearing style:: Head-band, Ear-hook, Neck-band
Product colour:: Black

All features

Headphones

Headphone frequency:: 20 - 16000
Headphone sensitivity:: 118 dB
Magnet type:: Neodymium
Ear coupling:: Supraaural
Acoustic system:: Open
Driver type:: Dynamic
Noise canceling:: Yes

Ports & interfaces

Connectivity technology:: Wireless
Wireless range:: 180 m
Frequency band:: 1.88 - 1.9
Bluetooth:: No
USB connectivity:: No
3.5 mm connector:: No
RF connectivity:: Yes

Performance

DECT connectable:: Yes
Certification:: Skype for Business, DECT Security
Product colour:: Black
Headset type:: Monaural
Wearing style:: Head-band, Ear-hook, Neck-band
Sound pressure level (max):: 118 dB
Recommended usage:: Office/Call center
Product type:: Headset

Other features

Talk time:: 10 h
Microphone mute:: Yes
Rechargeable battery:: Yes
Number of connection points:: 3

Microphone

Microphone frequency:: 150 - 11000
Number of microphones:: 2
Microphone noise-canceling:: Yes

Design

Compatible products:: UC

Weight & dimensions

Weight:: 0.044 kg

Battery

Battery technology:: Lithium Polymer (LiPo)
Battery recharge time:: 1 h
Standby time:: 48 h
Battery operated:: Yes

Operational conditions

Operating relative humidity (H-H):: 20 - 85
Storage temperature (T-T):: -20 - 70
Operating temperature (T-T):: 5 - 45
Storage relative humidity (H-H):: 20 - 95

Packaging data

Package weight:: 801 g
Package depth:: 175 mm
Package height:: 125 mm
Package width:: 170 mm
Package type:: Box

Packaging content

AC adapter included:: Yes
Cables included:: USB, Phone
Quick start guide:: Yes
Base station:: Yes
Ear pads:: Yes
Safety sheet:: Yes
Ear pad size:: 53 mm

Logistics data

Master (outer) case height:: 175 mm
Master (outer) case width:: 450 mm
Master (outer) case gross weight:: 9468 g
Master (outer) case length:: 800 mm
Products per master (outer) case:: 8 pc(s)
Shipping (inner) case width:: 170 mm
Shipping (inner) case length:: 175 mm
Shipping (inner) case height:: 125 mm
Shipping (inner) case gross weight:: 801 g
Products per shipping (inner) case:: 1 pc(s)

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Instructions

mmo_87530481_1606844164_9104_9295.pdf

epos-1000299-3950197.pdf

Description

Instructions

mmo_87530481_1606844164_9104_9295.pdf

epos-1000299-3950197.pdf

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Reasons to buy

Discover exceptional speech intelligibility

With two-microphone noise-cancelling system and own-voice detection technology

Ensure clear calls with certified solutions

Optimized for UC and Skype for Business Certified

Benefit from triple-connectivity

Manage all calls from one headset via PC/softphone, desk and mobile phone

Stay flexible via a single base station

For all IMPACT 5000, EPOS Bluetooth® and wired headsets or speakerphone

Set up and manage your system with ease

Using EPOS Manager for easy control of the DECT system

Talk for longer

Extended talk time of up to 10 hours narrowband

Manage calls seamlessly

With smart headset and base station controls and easy conferencing option

Stay mobile around the office

With fast charging – 50% battery charges in just 30 minutes

Protect your hearing

From acoustic shock with EPOS ActiveGard® technology

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Warehouse	Stock	Delivery to the store	Store Price
WH94	85	25.06.2026 Best delivery	141.49 €
WH357	86	01.07.2026	174.99 €
WH94	16	25.06.2026 Best delivery	247.99 €
WH357	16	01.07.2026	322.99 €

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Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
EU9	86	25.06.2026 Best delivery	128.49 € Best price
WH109	10	09.07.2026	135.99 €

141.49 €

Stock: 85

Delivery Date: 25.06.2026 Best delivery

Warehouse: WH94

174.99 €

Stock: 86

Delivery Date: 01.07.2026

Warehouse: WH357

247.99 €

Stock: 16

Delivery Date: 25.06.2026 Best delivery

Warehouse: WH94

322.99 €

Stock: 16

Delivery Date: 01.07.2026

Warehouse: WH357

Available only for legal entities

128.49 €

Stock: 86

Delivery Date: 25.06.2026 Best delivery

Warehouse: EU9

135.99 €

Stock: 10

Delivery Date: 09.07.2026

Warehouse: WH109

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS SENNHEISER IMPACT SDW 5016 - UK cost, and is it available for purchase?

The price is 128.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 299 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 25.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS SENNHEISER IMPACT SDW 5016 - UK?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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