Headset EPOS IMPACT SDW 5011

Name: Headset EPOS IMPACT SDW 5011 1000300
Brand: EPOS
SKU: 3944345
Price: 230.49 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The EPOS IMPACT SDW 5011 is a wireless headset designed for office and call center use. It features a frequency range of 100 - 7500 Hz, ensuring clear audio quality. Weighing only 57 g, it is lightweight and comfortable for extended use. The sleek black design adds a professional touch to your workspace.

Available at price 230.49 €: 16 pcs.

Total available for order: 35 pcs.

Warranty: 2 Years

SKU: 3944345

Learn more

Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

01.07.2026 {{selectedOffer.officeDeliveryString}}

free

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

01.07.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

06.07.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.78 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

06.07.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.99 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 242.49 €: 3 pcs.

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Product information

Description

The EPOS IMPACT SDW 5011 is a 3-in-1 wireless headset with a DECT dongle that provides a reliable connection for hot desking in busy open offices and for remote work. Designed for office and call centre environments, it offers a frequency range of 100–7500 Hz for clear speech reproduction and weighs 57 g for comfortable extended use. The compact black headset supports multiple wearing styles (neck-band, head-band, ear-hook) and includes a charging cable and carry pouch to enhance portability.

Advantages

This headset delivers seamless plug-and-play connectivity via the DECT dongle for stable calls and optimal clarity across high-density DECT environments. Its lightweight 57 g construction and supra-aural ear coupling ensure comfort during long shifts. The included charging cable and carry pouch make it convenient to move between workspaces, and the black, low-profile design complements modern office aesthetics.

Suitable for

Hot desking in open-plan offices
Call centre and customer service agents
Remote work and mobile employees
Busy DECT environments requiring interference-resistant wireless audio

Key specifications

Model: EPOS IMPACT SDW 5011 (MPN 1000300, EAN 5714708001010)
Connectivity: Wireless (DECT dongle)
Frequency range: 100–7500 Hz
Weight: 57 g
Ear coupling: Supraaural
Wearing styles: Neck-band, Head-band, Ear-hook
Colour: Black

How to use

Plug the DECT dongle into your PC USB port to establish the wireless connection with the EPOS IMPACT SDW 5011. Adjust the wearing style (neck-band, head-band, or ear-hook) for a secure and comfortable fit, and place the supra-aural ear pad over your ear. Charge the headset using the supplied cable before first use, and store it in the carry pouch when transporting between locations.

Usage recommendations

For best call quality, position the microphone close to the mouth but not directly in front of exhalation. Keep the DECT dongle unobstructed and within the recommended range of the headset to minimise interference in high-density office environments.

Specifications

Ear coupling:: Supraaural
Connectivity technology:: Wireless
Weight:: 0.057 kg
Product colour:: Black
Wearing style:: Neck-band, Head-band, Ear-hook

All features

Headphones

Headphone frequency:: 100 - 7500
Magnet type:: Neodymium
Ear coupling:: Supraaural
Acoustic system:: Open
Driver type:: Dynamic

Ports & interfaces

Connectivity technology:: Wireless
Wireless receiver interface:: USB
USB connectivity:: Yes
USB connector:: USB Type-A
Wireless range (line of sight):: 135 m
Wireless range (typical building):: 40 m

Performance

DECT connectable:: Yes
Certification:: DECT Security certified
Product colour:: Black
Volume control:: Button
Control type:: Buttons
Headset type:: Monaural
Wearing style:: Neck-band, Head-band, Ear-hook
Recommended usage:: Office/Call center
Product type:: Headset
Control unit type:: On-ear control unit

Technical details

Warranty period:: 2 year(s)

Other features

Quantity:: 1
Talk time:: 10 h
Pouch:: Yes
Packaging content:: Headset, DECT dongle, charging cable, pouch, quick guide, safety guide, compliance sheet

Microphone

Microphone frequency:: 100 - 7500
Number of microphones:: 2
MEMS (Micro-Electro-Mechanical System) microphone:: Yes
Microphone noise-canceling:: Yes

Weight & dimensions

Weight:: 0.057 kg
Height:: 150 mm
Width:: 150 mm
Depth:: 50 mm

Battery

Battery type:: Built-in battery
Battery recharge time:: 2.5 h
Standby time:: 48 h
Battery operated:: Yes

Operational conditions

Storage temperature (T-T):: -10 - 60
Operating temperature (T-T):: -10 - 50

Packaging data

Package weight:: 325 g
Package depth:: 201 mm
Package height:: 147 mm
Package width:: 65 mm

Packaging content

Cables included:: USB
Quick start guide:: Yes
Receiver included:: Yes
Safety sheet:: Yes

Logistics data

Harmonized System (HS) code:: 85183000

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Instructions

mmo_86800138_1605599619_2316_53032.pdf

epos-1000300-3944345.pdf

Description

Instructions

mmo_86800138_1605599619_2316_53032.pdf

epos-1000300-3944345.pdf

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Warehouse	Stock	Delivery to the store	Store Price
WH354	3	08.07.2026	242.49 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
EU9	16	01.07.2026 Best delivery	230.49 €
WH109	16	15.07.2026	252.99 €

242.49 €

Stock: 3

Delivery Date: 08.07.2026

Warehouse: WH354

Available only for legal entities

230.49 €

Stock: 16

Delivery Date: 01.07.2026 Best delivery

Warehouse: EU9

252.99 €

Stock: 16

Delivery Date: 15.07.2026

Warehouse: WH109

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS IMPACT SDW 5011 cost, and is it available for purchase?

The price is 230.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 35 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS IMPACT SDW 5011?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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