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header-product Headset EPOS IMPACT SC 230
36.99 €

Headset EPOS IMPACT SC 230

Headset EPOS IMPACT SC 230 Photo 1
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Headset EPOS IMPACT SC 230 Photo 1
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Short description

The EPOS IMPACT SC 230 is a wired headset designed for office and call center use. It features a frequency range of 50 - 18000 Hz, ensuring clear audio quality. With a 1 m cable length and a lightweight design of 58 g, it provides comfort for long hours of use. Available in black and silver, this headset combines functionality with a sleek appearance.
Available at price 36.99 €: 7 pcs.
Total available for order: 30 pcs.
Warranty: 2 Years
SKU: 3956318
free shipment

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.99 €

Deliver

{{selectedOffer.parcelStationDeliveryString}}

Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
30.11.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
03.12.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.18 kg)
Parcel couriers
Unisend LV / Venipak Pickup LV / Venipak Locker LV / DPD Paku skapis / Omniva LV / Latvijas Pasts pakomāts / Latvijas Pasts nodaļa
03.12.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.99 €
payment
Payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay
Available for private customers at price 89.99 €: 16 pcs.
Together cheaper
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Product information

Description

The EPOS IMPACT SC 230 is a wired, single-sided supra-aural headset engineered for desk phone use in offices and contact centers. It delivers a frequency range of 50–18,000 Hz for clear voice reproduction, comes in black and silver finishes, and features a lightweight head-band design (58 g) with a 1 m cable and Easy Disconnect for secure, convenient connection to compatible desk phones.

Advantages

The headset provides reliable sound quality and durability suitable for intensive daily use. Its single-sided design and lightweight construction reduce strain during long shifts, while Easy Disconnect enables quick detachment without unplugging the phone. The supra-aural ear coupling and headset weight support consistent wearing comfort for contact center and office professionals.

Suitable for

  • Contact center agents handling voice calls on desk phones
  • Office professionals who require a reliable wired headset for extended use
  • Environments where quick disconnection of the headset is needed

Key specifications

  • Model: EPOS IMPACT SC 230 (MPN 1000514)
  • Connectivity: Wired with Easy Disconnect
  • Ear coupling: Supra-aural, single-sided
  • Frequency range: 50–18,000 Hz
  • Cable length: 1 m
  • Weight: 0.058 kg (58 g)
  • Wearing style: Head-band
  • Colours: Black, Silver
  • EAN: 5714708003151

How to use

Connect the headset to a compatible desk phone using the provided cable and secure the Easy Disconnect connector as instructed by your phone manufacturer. Place the head-band over your head with the supra-aural ear pad positioned on the ear and adjust the boom microphone for clear voice pickup. During use, keep the cable routed to avoid tangling and position the microphone approximately 1–2 cm from the mouth for optimal speech clarity.

Usage recommendations

For best performance in contact center or office settings, verify compatibility with your desk phone model before installation, adjust microphone placement for consistent audio level, and detach the headset using the Easy Disconnect mechanism when moving away from the desk to prevent accidental damage.

Specifications

Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.
Supraaural
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.
Wired
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.
Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).
Office/Call center
Product type: The sub-category of the product.
Headset
Product colour: The colour e.g. red, blue, green, black, white.
Silver, Black
Wearing style: The way in which the device is worn.
Head-band
All features

Other features

Packaging content:
Acoustic leatherette ear pad/s mounted on headset, cable/clothing clip mounted, carry pouch, quick guide, safety guide
Connector(s):
Easy Disconnect
Clip:
Yes

Technical details

Warranty period:
2 year(s)

Supplier features

Adjustable volume:
Yes

Logistics data

Shipping (inner) case height:
60 mm
Shipping (inner) case length:
155 mm
Shipping (inner) case width:
122 mm
Products per master (outer) case:
20 pc(s)
Master (outer) case gross weight:
4450 g
Master (outer) case height:
185 mm
Master (outer) case length:
620 mm
Master (outer) case width:
420 mm
Harmonized System (HS) code:
85183000

Packaging content

Quantity: The number of products there are.
1
Ear pads:
Yes
Ear pad material:
Leatherette
Pouch:
Yes
Carrying case: A case in which the product can be carried.
Yes
Safety sheet:
Yes
Quick start guide: Instructions, either online, as a computer program or in paper form, to allow you to set up and start using the product quickly.
Yes

Packaging data

Package weight: Weight of the packaged product.
177 g
Package height: The distance from the top to the bottom of the packaging.
122 mm
Package depth: The distance from the front to the back of the packaging.
155 mm
Package width: The distance from one side of the packaging to the other.
60 mm

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
0.058 kg

Operational conditions

Storage relative humidity (H-H):
10 - 95
Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.
-20 - 70
Operating relative humidity (H-H):
20 - 85
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.
5 - 45

Battery

Rechargeable battery: Indicates whether the battery is rechargeable.
No

Microphone

Microphone mute:
Yes
Folding microphone:
Yes
Microphone noise-canceling:
Yes
Microphone frequency: The range of frequencies (low to high sounds) that the microphone can pick up (detect).
150 - 6800

Headphones

Noise canceling:
Yes
Driver type:
Dynamic
Headphone frequency: The range of frequencies (low to high sounds) that the headphones can produce.
50 - 18000
Acoustic system:
Open
Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.
Supraaural

Ports & interfaces

Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.
Wired

Performance

Certification:
Alcatel Lucent , Avaya, Cisco Jabber, Google Voice, Google Meet, Google Chromebook
Sound pressure level (max):
103 dB
Cable colour: Colour of the cable e.g. white, gray.
Black
Cable length: How long the cable is.
1 m
Product colour: The colour e.g. red, blue, green, black, white.
Silver, Black
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.
Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).
Office/Call center
Wearing style: The way in which the device is worn.
Head-band
Product type: The sub-category of the product.
Headset

Reasons to buy

Protect your hearing

EPOS ActiveGard® technology protects users against acoustic injury

Optimize speech transmission

Bendable and pivoting boom arm ensures optimal microphone position

Personalize your headset

Name tag with user ID and numbered headband grooves to personalize fit

Easy to store and portable

With protective carry pouch

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Stock data
Warehouse Stock Delivery to the store Store Price
WH94 16 13.11.2026 Best delivery
89.99 €
WH355 7 13.11.2026 Best delivery
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Available only for legal entities
Warehouse Stock Delivery to the store Store Price
WH109 7 30.11.2026
36.99 € Best price
89.99 €
Stock: 16
Delivery Date: 13.11.2026 Best delivery
Warehouse: WH94
97.99 €
Stock: 7
Delivery Date: 13.11.2026 Best delivery
Warehouse: WH355
Available only for legal entities
36.99 €
Stock: 7
Delivery Date: 30.11.2026
Warehouse: WH109

Customer reviews

Customer questions

FAQ

How much does the Headset EPOS IMPACT SC 230 cost, and is it available for purchase?

The price is 36.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 30 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 30.11.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, headset type, recommended usage, product type, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS IMPACT SC 230?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
14-Day Return Policy
We are confident in our quality, but if the purchase doesn’t fit — you have 14 days to return the product with peace of mind.
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Quality Since 2008
AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.