Headset EPOS IMPACT DW Pro 1 ML - EU

Name: Headset EPOS IMPACT DW Pro 1000533
Brand: EPOS
SKU: 3954073
Price: 346.49 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The EPOS IMPACT DW Pro 1 ML - EU is a wireless headset designed for office and call center use. It features a frequency range of 150 - 6800 Hz, ensuring clear audio quality. With a wireless range of up to 180 meters and a lightweight design of just 65 grams, it offers both mobility and comfort. The sleek black and silver color adds a professional touch to your work setup.

Available at price 346.49 €: 4 pcs.

Total available for order: 43 pcs.

Warranty: 2 Years

SKU: 3954073

Learn more

Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

14.07.2026 {{selectedOffer.officeDeliveryString}}

free

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

14.07.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

17.07.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.71 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend / DPD Paku skapis / Omniva / Venipak Pickup / Venipak Locker / Latvijas Pasts nodaļa

17.07.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.99 €

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 356.99 €: 36 pcs.

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Product information

Description

The EPOS IMPACT DW Pro 1 ML - EU is a premium single-sided wireless DECT headset with dual-connectivity for desk phones and PCs/softphones. Designed for office and contact centre environments, it delivers a frequency response of 150–6800 Hz and offers a wireless range up to 180 meters while weighing just 65 grams. The headset combines a professional silver and black finish with lightweight head-band wearing style for extended use.

Advantages

The headset provides dual-connectivity to both desk phone and PC/softphone, UC optimisation for seamless integration with unified communications platforms, and EPOS Voice™ audio processing for clear speech reproduction. Its long wireless range and low weight improve mobility and comfort during long shifts, and the single-sided design keeps one ear free for ambient awareness.

Suitable for

Office professionals who need reliable desk phone and PC/softphone connectivity
Contact centre agents requiring clear voice quality and mobility
Users who prefer a lightweight, single-sided head-band headset

Key specifications

Connectivity technology: Wireless (DECT)
Frequency range: 150–6800 Hz
Wireless range: Up to 180 m
Weight: 0.065 kg (65 g)
Product colour: Silver, Black
Wearing style: Head-band
Model: EPOS IMPACT DW Pro 1 ML - EU (MPN 1000533, EAN 5714708003342)

How to use

Charge and pair the headset with your desk phone base and PC/softphone according to the EPOS setup instructions. Select the headset as the audio device in your softphone or UC client. Wear the head-band so the speaker rests comfortably over one ear and position the boom microphone near the mouth for optimal voice pickup. Use the dual-connectivity feature to switch between desk phone and PC calls as required by your workflow.

Usage recommendations

For consistent call quality, keep firmware and UC client integrations up to date, maintain a clear line of sight to the DECT base for maximum range, and charge the headset regularly to ensure uninterrupted operation during shifts.

Specifications

Connectivity technology:: Wireless
Weight:: 0.065 kg
Wearing style:: Head-band
Product colour:: Black, Silver

All features

Headphones

Headphone frequency:: 150 - 6800
Magnet type:: Neodymium
Acoustic system:: Open
Noise canceling:: Yes

Ports & interfaces

Connectivity technology:: Wireless
Wireless range:: 180 m
Frequency band:: 1.88 - 1.9
Bluetooth:: No
USB connectivity:: No
3.5 mm connector:: No

Performance

DECT connectable:: Yes
Certification:: Skype for Business
Product colour:: Black, Silver
Headset type:: Monaural
Wearing style:: Head-band
Recommended usage:: Office/Call center
Optimized for:: UC
Product type:: Headset

Other features

Talk time:: 12 h
Microphone direction type:: Bidirectional microphone
Microphone mute:: Yes
Rechargeable battery:: Yes
Packaging content:: Compliance sheet

Microphone

Microphone frequency:: 150 - 6800
Microphone noise-canceling:: Yes

Weight & dimensions

Weight:: 0.065 kg

Battery

Battery technology:: Lithium Polymer (LiPo)
Battery recharge time:: 1 h
Standby time:: 100 h
Auto power off:: Yes
Battery operated:: Yes

Operational conditions

Operating relative humidity (H-H):: 20 - 85
Storage temperature (T-T):: -20 - 70
Operating temperature (T-T):: 5 - 45
Storage relative humidity (H-H):: 20 - 95

Packaging data

Package weight:: 930 g
Package depth:: 165 mm
Package height:: 165 mm
Package width:: 165 mm
Package type:: Box

Packaging content

AC adapter included:: Yes
Cables included:: USB, Phone
Quick start guide:: Yes
Base station:: Yes
Safety sheet:: Yes
Charging stand:: Yes
Ear pad size:: 50 mm

Logistics data

Master (outer) case height:: 360 mm
Master (outer) case width:: 380 mm
Master (outer) case gross weight:: 8920 g
Master (outer) case length:: 380 mm
Products per master (outer) case:: 8 pc(s)
Harmonized System (HS) code:: 85183000
Shipping (inner) case volume:: 4490 cm³

Base station

Base station colour:: Silver, Black

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Instructions

mmo_87532234_1697466968_3203_14028.pdf

epos-1000533-3954073.pdf

epos-1000533-3954073(1).pdf

Description

Instructions

mmo_87532234_1697466968_3203_14028.pdf

epos-1000533-3954073.pdf

epos-1000533-3954073(1).pdf

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Warehouse	Stock	Delivery to the store	Store Price
WH94	36	30.06.2026 Best delivery	356.99 €
WH354	1	07.07.2026	392.49 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
WH109	4	14.07.2026	346.49 €
EU6	2	30.06.2026 Best delivery	425.99 €

356.99 €

Stock: 36

Delivery Date: 30.06.2026 Best delivery

Warehouse: WH94

392.49 €

Stock: 1

Delivery Date: 07.07.2026

Warehouse: WH354

Available only for legal entities

346.49 €

Stock: 4

Delivery Date: 14.07.2026

Warehouse: WH109

425.99 €

Stock: 2

Delivery Date: 30.06.2026 Best delivery

Warehouse: EU6

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS IMPACT DW Pro 1 ML - EU cost, and is it available for purchase?

The price is 346.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 43 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 14.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS IMPACT DW Pro 1 ML - EU?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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