Headset EPOS IMPACT DW Pro 1 ML - EU

Name: Headset EPOS IMPACT DW Pro 1000533
Brand: EPOS
SKU: 3954073
Price: 272.49 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The EPOS IMPACT DW Pro 1 ML - EU is a wireless headset designed for office and call center use. It features a frequency range of 150 - 6800 Hz, ensuring clear audio quality. With a wireless range of up to 180 meters and a lightweight design of just 65 grams, it offers both mobility and comfort. The sleek black and silver color adds a professional touch to your work setup.

Available at price 272.49 €: 1 pcs.

Total available for order: 60 pcs.

Warranty: 2 Years

SKU: 3954073

Learn more

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.79 €

Deliver

All delivery methods Hide details

Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

02.09.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

07.09.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.71 kg)

Parcel couriers

Unisend LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa

07.09.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.79 €

More about delivery methods

Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

Available for private customers at price 356.99 €: 16 pcs.

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Product information

Description

The EPOS IMPACT DW Pro 1 ML - EU is a premium single-sided wireless DECT headset with dual-connectivity for desk phones and PCs/softphones. Designed for office and contact centre environments, it delivers a frequency response of 150–6800 Hz and offers a wireless range up to 180 meters while weighing just 65 grams. The headset combines a professional silver and black finish with lightweight head-band wearing style for extended use.

Advantages

The headset provides dual-connectivity to both desk phone and PC/softphone, UC optimisation for seamless integration with unified communications platforms, and EPOS Voice™ audio processing for clear speech reproduction. Its long wireless range and low weight improve mobility and comfort during long shifts, and the single-sided design keeps one ear free for ambient awareness.

Suitable for

Office professionals who need reliable desk phone and PC/softphone connectivity
Contact centre agents requiring clear voice quality and mobility
Users who prefer a lightweight, single-sided head-band headset

Key specifications

Connectivity technology: Wireless (DECT)
Frequency range: 150–6800 Hz
Wireless range: Up to 180 m
Weight: 0.065 kg (65 g)
Product colour: Silver, Black
Wearing style: Head-band
Model: EPOS IMPACT DW Pro 1 ML - EU (MPN 1000533, EAN 5714708003342)

How to use

Charge and pair the headset with your desk phone base and PC/softphone according to the EPOS setup instructions. Select the headset as the audio device in your softphone or UC client. Wear the head-band so the speaker rests comfortably over one ear and position the boom microphone near the mouth for optimal voice pickup. Use the dual-connectivity feature to switch between desk phone and PC calls as required by your workflow.

Usage recommendations

For consistent call quality, keep firmware and UC client integrations up to date, maintain a clear line of sight to the DECT base for maximum range, and charge the headset regularly to ensure uninterrupted operation during shifts.

Specifications

AC adapter included:: Yes
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wireless
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Office/Call center
Product type: The sub-category of the product.: Headset
Product colour: The colour e.g. red, blue, green, black, white.: Silver, Black
Wearing style: The way in which the device is worn.: Head-band

All features

Other features

Packaging content:: Compliance sheet
Auto power off: The device switches itself off automatically after a certain activity, or after a certain time of inactivity.: Yes

Logistics data

Shipping (inner) case volume:: 4490 cm³
Products per master (outer) case:: 8 pc(s)
Master (outer) case gross weight:: 8920 g
Master (outer) case height:: 360 mm
Master (outer) case length:: 380 mm
Master (outer) case width:: 380 mm
Harmonized System (HS) code:: 85183000

Packaging content

Ear pad size:: 50 mm
Cables included:: USB, Phone
Base station:: Yes
Safety sheet:: Yes
Quick start guide: Instructions, either online, as a computer program or in paper form, to allow you to set up and start using the product quickly.: Yes
AC adapter included:: Yes
Charging stand:: Yes

Packaging data

Package type: The type of product package e.g. box.: Box
Package weight: Weight of the packaged product.: 930 g
Package height: The distance from the top to the bottom of the packaging.: 165 mm
Package depth: The distance from the front to the back of the packaging.: 165 mm
Package width: The distance from one side of the packaging to the other.: 165 mm

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.: 0.065 kg

Operational conditions

Storage relative humidity (H-H):: 20 - 95
Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.: -20 - 70
Operating relative humidity (H-H):: 20 - 85
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.: 5 - 45

Battery

Standby time:: 100 h
Battery recharge time: Approximate time required to recharge the battery from completely empty to completely full: 1 h
Talk time: The total time a battery can power a device for calls. As the device drains the battery during a call, the talktime left in the battery is diminished until the device is turned off or the battery recharged. The longer the talktime the less frequently you will need to recharge. Talktime, expressed in hours and minutes, is much shorter than standby time because transmission requires more power.: 12 h
Rechargeable battery: Indicates whether the battery is rechargeable.: Yes
Battery technology: The type of battery in the device, e.g. nickel–cadmium (NiCd).: Lithium Polymer (LiPo)
Battery operated:: Yes

Base station

Base station colour:: Black, Silver

Microphone

Microphone mute:: Yes
Microphone direction type:: Bidirectional microphone
Microphone noise-canceling:: Yes
Microphone frequency: The range of frequencies (low to high sounds) that the microphone can pick up (detect).: 150 - 6800

Headphones

Noise canceling:: Yes
Magnet type: Type of magnet e.g. neodymium.: Neodymium
Headphone frequency: The range of frequencies (low to high sounds) that the headphones can produce.: 150 - 6800
Acoustic system:: Open

Ports & interfaces

Wireless range:: 180 m
Frequency band: A small section of the spectrum of radio communication frequencies, in which channels are usually used or set aside for the same purpose e.g.for a channel on FM radio; for mobile networks to communicate with mobile phones.: 1.88 - 1.9
Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.: No
USB connectivity: The product has USB connector.: No
3.5 mm connector:: No
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wireless

Performance

Certification:: Skype for Business
DECT connectable:: Yes
Optimized for:: UC
Product colour: The colour e.g. red, blue, green, black, white.: Silver, Black
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Office/Call center
Wearing style: The way in which the device is worn.: Head-band
Product type: The sub-category of the product.: Headset

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Instructions

mmo_87532234_1697466968_3203_14028.pdf

epos-1000533-3954073.pdf

epos-1000533-3954073(1).pdf

Description

Instructions

mmo_87532234_1697466968_3203_14028.pdf

epos-1000533-3954073.pdf

epos-1000533-3954073(1).pdf

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Warehouse	Stock	Delivery to the store	Store Price
WH94	16	19.08.2026 Best delivery	356.99 €
WH357	42	19.08.2026 Best delivery	380.99 €

Available only for legal entities
Warehouse	Stock	Delivery to the store	Store Price
WH109	1	02.09.2026	272.49 €
EU6	1	19.08.2026 Best delivery	425.99 €

356.99 €

Stock: 16

Delivery Date: 19.08.2026 Best delivery

Warehouse: WH94

380.99 €

Stock: 42

Delivery Date: 19.08.2026 Best delivery

Warehouse: WH357

Available only for legal entities

272.49 €

Stock: 1

Delivery Date: 02.09.2026

Warehouse: WH109

425.99 €

Stock: 1

Delivery Date: 19.08.2026 Best delivery

Warehouse: EU6

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS IMPACT DW Pro 1 ML - EU cost, and is it available for purchase?

The price is 272.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 60 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 02.09.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ac adapter included, connectivity technology, headset type, recommended usage, product type, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS IMPACT DW Pro 1 ML - EU?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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Headset EPOS IMPACT DW Pro 1 ML - EU

Short description

Product information

Description

Advantages

Suitable for

Key specifications

How to use

Usage recommendations

Specifications

Other features

Logistics data

Packaging content

Packaging data

Weight & dimensions

Operational conditions

Battery

Base station

Microphone

Headphones

Ports & interfaces

Performance

Instructions

Description

Instructions

Similar products

Product comparison

Customer reviews

Customer questions

How much does the Headset EPOS IMPACT DW Pro 1 ML - EU cost, and is it available for purchase?

If I order this product today, when will I receive my order?

What payment options are available?

Can this product be purchased for a company (with VAT)?

What is the warranty period?

Can the product be returned after purchase?

Where should I contact for warranty service?

How can I tell if this product suits my needs?

Where can I download the instructions for Headset EPOS IMPACT DW Pro 1 ML - EU?