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header-product EPOS IMPACT SDW 60 HS Wireless Binaural Headset for Office and Call Center with Boom Microphone and 180 m Range
223.49 €

EPOS IMPACT SDW 60 HS Wireless Binaural Headset for Office and Call Center with Boom Microphone and 180 m Range

EPOS IMPACT SDW 60 HS Headset Photo 1
EPOS IMPACT SDW 60 HS Headset Photo 2
EPOS IMPACT SDW 60 HS Headset Photo 3
EPOS IMPACT SDW 60 HS Headset Photo 1
EPOS IMPACT SDW 60 HS Headset Photo 2
EPOS IMPACT SDW 60 HS Headset Photo 3
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EPOS IMPACT SDW 60 HS Wireless Binaural Headset for Office and Call Center with Boom Microphone and 180 m Range

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EPOS IMPACT SDW 60 HS Wireless Binaural Headset for Office and Call Center with Boom Microphone and 180 m Range

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Short description

The EPOS IMPACT SDW 60 HS is a wireless binaural headset designed for office environments and call centers. Featuring a comfortable head-band design with supra-aural ear coupling and a boom microphone, it delivers reliable communication and freedom of movement with a wireless range of up to 180 meters and a frequency response of 20 - 20000 Hz. This replacement headset is finished in classic black and is optimized for professional daily communications.
Available at price 223.49 €: 16 pcs.
Total available for order: 74 pcs.
Warranty: 2 Years
SKU: 3939447
free shipment

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.99 €

Deliver

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Customer service center
2b. Kengaraga str., Riga, Latvia, LV-1063
01.12.2026 {{selectedOffer.officeDeliveryString}}
free
Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!
04.12.2026 {{selectedOffer.courierDeliveryString}}
From 4.99 € (Weight: 0.24 kg)
Parcel couriers
Unisend LV / Venipak Pickup LV / Venipak Locker LV / DPD Paku skapis / Omniva LV / Latvijas Pasts pakomāts / Latvijas Pasts nodaļa
04.12.2026 {{selectedOffer.parcelStationDeliveryString}}
From 1.99 €
payment
Payment Methods:
Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay
Available for private customers at price 235.49 €: 20 pcs.
Together cheaper
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Product information

Description

The EPOS IMPACT SDW 60 HS Wireless Binaural Headset is engineered specifically for modern office environments and busy call centers. This wireless binaural headset features a comfortable head-band design with supra-aural ear pads and an integrated boom microphone, providing clear audio transmission and professional reliability for daily communications. Operating on wireless technology with an extensive range of up to 180 meters, it ensures complete freedom of movement around the workplace while maintaining a stable audio connection across a frequency response of 20 to 20000 Hz.

Advantages

This headset delivers exceptional freedom of movement thanks to its long-range wireless connectivity, allowing users to walk up to 180 meters away from the base station without losing connection. The binaural design combined with supra-aural ear coupling helps isolate external noises, ensuring clear communication in busy office spaces. Designed for extended wear, the ergonomic head-band and soft cushions provide comfort throughout the workday. Additionally, the integrated boom microphone captures speech accurately for professional call handling.

Suitable for

  • Daily communication in professional call centers
  • Office environments requiring wireless mobility
  • Handling customer support calls and conference sessions
  • Tasks requiring hands-free operation and extended wearing comfort

When it may not be suitable

This device is delivered as a replacement headset without a base station and requires a compatible existing setup to function. It may not be suitable for users who do not already own a compatible base station from the IMPACT 5000 series. Furthermore, users seeking an ultra-portable in-ear solution or wired connectivity for mobile devices may find this over-head design less convenient.

Key specifications

  • Wireless connectivity technology
  • Binaural head-band wearing style
  • Supraaural ear coupling
  • Boom microphone type
  • Wireless range up to 180 meters
  • Headphone frequency response of 20 - 20000 Hz
  • Classic black color finish

How to use

To begin using the headset, ensure it is paired with a compatible base station from the IMPACT series. Place the head-band comfortably over your head, adjusting the supra-aural ear cups to rest securely on your ears. Position the boom microphone near your mouth for optimal voice pickup. Use the wireless connection to move freely within the designated range while managing your calls.

What to consider before purchase

  • Verify compatibility with your existing base station setup since this unit is supplied without one
  • Assess whether a wireless binaural supra-aural design suits your daily office requirements
  • Confirm that the 180-meter range meets the spatial layout of your workplace
Usage recommendations: Charge the headset fully before initial use to ensure optimal battery performance during long work shifts. Keep the boom microphone properly adjusted and clean the ear pads regularly to maintain hygiene and acoustic performance. Store the headset in a safe location when not in use to protect the head-band and wireless components.

Specifications

Microphone type: The characteristics of the microphone bulit into the device in terms of the reception of signals from all or just one direction, i.e. omnidirectional (better for concerts and the like vs unidirectional, more suitable for voice recording.
Boom
Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.
Supraaural
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.
Wireless
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.
Binaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).
Office/Call center
Product type: The sub-category of the product.
Headset
Product colour: The colour e.g. red, blue, green, black, white.
Black
Wearing style: The way in which the device is worn.
Head-band
All features

Logistics data

Products per master (outer) case:
2 pc(s)
Master (outer) case gross weight:
6677 g
Master (outer) case height:
320 mm
Master (outer) case length:
491 mm
Master (outer) case width:
404 mm
Harmonized System (HS) code:
85183000

Packaging content

Quick start guide: Instructions, either online, as a computer program or in paper form, to allow you to set up and start using the product quickly.
Yes
Charging stand:
No

Packaging data

Package type: The type of product package e.g. box.
Box
Package weight: Weight of the packaged product.
240 g
Package height: The distance from the top to the bottom of the packaging.
65 mm
Package depth: The distance from the front to the back of the packaging.
201 mm
Package width: The distance from one side of the packaging to the other.
147 mm

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
0.136 kg
Height: The measurement of the product from head to foot or from base to top.
170 mm
Width: The measurement or extent of something from side to side.
137 mm

Operational conditions

Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.
-20 - 70
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.
5 - 45

Battery

Talk time: The total time a battery can power a device for calls. As the device drains the battery during a call, the talktime left in the battery is diminished until the device is turned off or the battery recharged. The longer the talktime the less frequently you will need to recharge. Talktime, expressed in hours and minutes, is much shorter than standby time because transmission requires more power.
10 h
Battery technology: The type of battery in the device, e.g. nickel–cadmium (NiCd).
Lithium Polymer (LiPo)
Battery operated:
Yes

Microphone

Microphone direction type:
Omnidirectional
Microphone noise-canceling:
Yes
Microphone frequency: The range of frequencies (low to high sounds) that the microphone can pick up (detect).
150 - 11000
Microphone type: The characteristics of the microphone bulit into the device in terms of the reception of signals from all or just one direction, i.e. omnidirectional (better for concerts and the like vs unidirectional, more suitable for voice recording.
Boom

Headphones

Noise canceling:
Yes
Driver type:
Dynamic
Magnet type: Type of magnet e.g. neodymium.
Neodymium
Headphone sensitivity:
118 dB
Headphone frequency: The range of frequencies (low to high sounds) that the headphones can produce.
20 - 20000
Acoustic system:
Open
Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.
Supraaural

Ports & interfaces

Wireless range:
180 m
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.
Wireless

Performance

Compatible products: Other products that can be used with this product.
SDW 5066, SDW 5065, SDW 5064, SDW 5063
Country of origin: Country where the device is made. Aka Country of manufacture (COM).
China
DECT connectable:
Yes
Sound pressure level (max):
118 dB
Hearing protection technologies:
EPOS ActiveGard
Product colour: The colour e.g. red, blue, green, black, white.
Black
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.
Binaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).
Office/Call center
Wearing style: The way in which the device is worn.
Head-band
Product type: The sub-category of the product.
Headset

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Stock data
Warehouse Stock Delivery to the store Store Price
WH94 20 01.12.2026 Best delivery
235.49 €
WH357 16 01.12.2026 Best delivery
240.49 €
WH355 2 01.12.2026 Best delivery
255.99 €
Available only for legal entities
Warehouse Stock Delivery to the store Store Price
EU9 16 01.12.2026 Best delivery
223.49 € Best price
WH109 20 15.12.2026
238.99 €
235.49 €
Stock: 20
Delivery Date: 01.12.2026 Best delivery
Warehouse: WH94
240.49 €
Stock: 16
Delivery Date: 01.12.2026 Best delivery
Warehouse: WH357
255.99 €
Stock: 2
Delivery Date: 01.12.2026 Best delivery
Warehouse: WH355
Available only for legal entities
223.49 €
Stock: 16
Delivery Date: 01.12.2026 Best delivery
Warehouse: EU9
238.99 €
Stock: 20
Delivery Date: 15.12.2026
Warehouse: WH109

Customer reviews

Customer questions

FAQ

How much does the EPOS IMPACT SDW 60 HS Headset cost, and is it available for purchase?

The price is 223.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 74 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.12.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: microphone type, ear coupling, connectivity technology, headset type, recommended usage, product type, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for EPOS IMPACT SDW 60 HS Headset?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.
warranty
14-Day Return Policy
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AiO.lv has been on the market for over 18 years and has earned trust — with more than 6000 genuine positive reviews on Google.