Headset EPOS ADAPT 231

Name: Headset EPOS ADAPT 231 1000896-OB
Brand: EPOS
SKU: 7214957
Price: 79.99 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The EPOS ADAPT 231 is a wireless headset designed for office and call center use. It features Bluetooth connectivity, ensuring seamless pairing with devices. With a frequency range of 20 - 20000 Hz, it delivers clear audio quality. Weighing only 80.9 g, it is lightweight and comfortable for extended use. The sleek black design adds a professional touch to your work environment.

Available for order: 162 pcs.

Warranty: 2 Years

SKU: 7214957

Learn more

Deliver the order:

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to the Customer Service Center at Kengaraga 2b, Riga

15.07.2026 {{selectedOffer.officeDeliveryString}}

free

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

15.07.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

20.07.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.16 kg)

Parcel couriers

Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts nodaļa

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From 1.99 €

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Payment Methods:

Bank transfer

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Product information

Description

The EPOS ADAPT 231 is an on-ear, single-sided wireless headset designed for office and call centre environments. It offers Bluetooth connectivity and comes with a USB-C dongle for reliable wireless connection. Lightweight and finished in black, the headset provides a frequency range of 20–20,000 Hz and is engineered for extended use during calls and meetings.

Advantages

The headset is UC optimized and Microsoft Teams certified, ensuring compatibility with common unified-communications platforms. Its single-sided supra-aural design and head-band wearing style make it comfortable for prolonged wear while the included USB-C dongle simplifies pairing with computers. At approximately 80.9 g, the EPOS ADAPT 231 combines a compact form factor with clear audio reproduction across its stated frequency range.

Suitable for

Office and remote work calls
Call centre and customer-support agents
Video conferences and Microsoft Teams meetings
Users who need quick pairing via USB-C dongle

Key specifications

Model: EPOS ADAPT 231 (MPN: 1000896-OB, EAN: 005714708006978)
Type: On-ear, single-sided (supra-aural)
Connectivity: Bluetooth wireless, includes USB-C dongle
Frequency response: 20–20,000 Hz
Wearing style: Head-band
Weight: 0.0809 kg
Colour: Black

How to use

Attach the headset using the head-band so the earcup rests comfortably over one ear. Insert the USB-C dongle into a compatible computer port if you prefer the dedicated wireless link, or pair the headset directly via Bluetooth with mobile devices and laptops. Use the onboard controls to answer calls, adjust volume and manage media; follow device prompts for initial pairing. Ensure firmware and softphone settings match recommended UC or Teams configurations when required.

Usage recommendations

For reliable call quality in shared or hybrid workspaces, use the included USB-C dongle with desktop computers and keep the headset charged. Store the headset in a cool, dry place when not in use and follow your organisation's audio settings for optimal microphone performance.

Specifications

Ear coupling:: Supraaural
Connectivity technology:: Wireless
Weight:: 0.0809 kg
Product colour:: Black
Wearing style:: Head-band

All features

Headphones

Headphone frequency:: 20 - 20000
Magnet type:: Neodymium
Ear coupling:: Supraaural
Acoustic system:: Open
Driver type:: Dynamic

Ports & interfaces

Connectivity technology:: Wireless
Bluetooth:: Yes
Wireless receiver interface:: USB Type-C

Performance

Certification:: Avaya, Cisco Webex, Google Voice, Google Meet, Microsoft Teams, Swyx, Unify, Google Chromebook, Zoom
Product colour:: Black
Volume control:: Digital
Control type:: Buttons
Headset type:: Monaural
Wearing style:: Head-band
Operating keys:: Volume -, Volume +, Mute, Multi-key
Sound pressure level (max):: 118 dB
Recommended usage:: Office/Call center
Product type:: Headset
Control unit type:: In-line control unit

Other features

Quantity:: 1
Continuous audio playback time:: 27 h
Pouch:: Yes

Microphone

Microphone frequency:: 100 - 8000
Folding microphone:: Yes
Microphone noise-canceling:: Yes

Weight & dimensions

Weight:: 0.0809 kg

Battery

Battery technology:: Lithium-Ion (Li-Ion)
Battery type:: Built-in battery
Battery capacity:: 205 mAh
Standby time:: 300 h
Battery voltage:: 3.7 V
Battery capacity:: 0.8 Wh
Battery operated:: Yes
Charging source:: USB

Packaging data

Package weight:: 108 g

Packaging content

Cables included:: USB Type-A to USB Type-C
Quick start guide:: Yes
Receiver included:: Yes
Safety sheet:: Yes

Logistics data

Harmonized System (HS) code:: 85183000

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Instructions

mmo_91232920_1620746448_6202_1986.pdf

epos-1000896-OB-7214957.pdf

epos-1000896-OB-7214957(1).pdf

Description

Instructions

mmo_91232920_1620746448_6202_1986.pdf

epos-1000896-OB-7214957.pdf

epos-1000896-OB-7214957(1).pdf

Machine translation. Load original

Reasons to buy

ADAPT 231

On-ear, single-sided Bluetooth© headset with USB-C dongle, both UC optimized and Microsoft Teams certified. If work means calls via multiple devices, choose a wireless headset that fits your dynamic working style in the hybrid workplace.

Enjoy flexible connectivity and great audio

Connect wirelessly via Bluetooth® to two of your favourite devices simultaneously and enjoy renowned stereo sound.

Maximize your comfort and productivity

With thick, soft, on-ear leatherette ear pad, enabling all-day comfort and passive noise damping.

Microsoft Teams certified and UC optimized

Certified for Microsoft Teams and optimized for UC for a seamless user experience that boosts your productivity.

Stay stylish with sleek design

Look good at work or on the go with contemporary design and a boom arm that folds discreetly into the headband.

Extremely portable to keep you moving

With a smart fold-flat ear cup design and carry pouch, simply pack up and move on to your next working task.

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Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS ADAPT 231 cost, and is it available for purchase?

The price is 79.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 162 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 15.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS ADAPT 231?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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