Headset EPOS ADAPT 231

Name: Headset EPOS ADAPT 231 1000896-OB
Brand: EPOS
SKU: 7214957
Price: 82.49 EUR
Availability: InStock

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Offer for legal entity, cashless payment. Why is an item available only for a legal entity?
This is due to long delivery times and limited product warranties.

Short description

The EPOS ADAPT 231 is a wireless headset designed for office and call center use. It features Bluetooth connectivity, ensuring seamless pairing with devices. With a frequency range of 20 - 20000 Hz, it delivers clear audio quality. Weighing only 80.9 g, it is lightweight and comfortable for extended use. The sleek black design adds a professional touch to your work environment.

Available for order: 117 pcs.

Warranty: 2 Years

SKU: 7214957

Learn more

Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.79 €

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

24.08.2026 {{selectedOffer.officeDeliveryString}}

free

Courier Delivery Please note that in case of a large parcel additional delivery costs may apply!

27.08.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.16 kg)

Parcel couriers

Unisend LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa

27.08.2026 {{selectedOffer.parcelStationDeliveryString}}

From 1.79 €

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Payment Methods:

Bank transfer

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Product information

Description

The EPOS ADAPT 231 is an on-ear, single-sided wireless headset designed for office and call centre environments. It offers Bluetooth connectivity and comes with a USB-C dongle for reliable wireless connection. Lightweight and finished in black, the headset provides a frequency range of 20–20,000 Hz and is engineered for extended use during calls and meetings.

Advantages

The headset is UC optimized and Microsoft Teams certified, ensuring compatibility with common unified-communications platforms. Its single-sided supra-aural design and head-band wearing style make it comfortable for prolonged wear while the included USB-C dongle simplifies pairing with computers. At approximately 80.9 g, the EPOS ADAPT 231 combines a compact form factor with clear audio reproduction across its stated frequency range.

Suitable for

Office and remote work calls
Call centre and customer-support agents
Video conferences and Microsoft Teams meetings
Users who need quick pairing via USB-C dongle

Key specifications

Model: EPOS ADAPT 231 (MPN: 1000896-OB, EAN: 005714708006978)
Type: On-ear, single-sided (supra-aural)
Connectivity: Bluetooth wireless, includes USB-C dongle
Frequency response: 20–20,000 Hz
Wearing style: Head-band
Weight: 0.0809 kg
Colour: Black

How to use

Attach the headset using the head-band so the earcup rests comfortably over one ear. Insert the USB-C dongle into a compatible computer port if you prefer the dedicated wireless link, or pair the headset directly via Bluetooth with mobile devices and laptops. Use the onboard controls to answer calls, adjust volume and manage media; follow device prompts for initial pairing. Ensure firmware and softphone settings match recommended UC or Teams configurations when required.

Usage recommendations

For reliable call quality in shared or hybrid workspaces, use the included USB-C dongle with desktop computers and keep the headset charged. Store the headset in a cool, dry place when not in use and follow your organisation's audio settings for optimal microphone performance.

Specifications

Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.: Supraaural
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wireless
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Office/Call center
Product type: The sub-category of the product.: Headset
Product colour: The colour e.g. red, blue, green, black, white.: Black
Wearing style: The way in which the device is worn.: Head-band

All features

Logistics data

Harmonized System (HS) code:: 85183000

Packaging content

Quantity: The number of products there are.: 1
Cables included:: USB Type-A to USB Type-C
Pouch:: Yes
Safety sheet:: Yes
Wireless receiver interface:: USB Type-C
Receiver included: The product includes a receiver, which is a device for picking up an external signal.: Yes
Quick start guide: Instructions, either online, as a computer program or in paper form, to allow you to set up and start using the product quickly.: Yes

Packaging data

Package weight: Weight of the packaged product.: 108 g

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.: 0.0809 kg

Battery

Standby time:: 300 h
Battery voltage: The voltage (V) of the battery.: 3.7 V
Battery capacity: A measure of the charge stored by the battery. Determined by the mass of active material contained in the battery.: 0.8 Wh
Charging source: How the battery is charged.: USB
Continuous audio playback time: Number of hours on average for continuous play. This is dependent on the device battery capacity.: 27 h
Battery capacity: A measure of the charge stored by the battery. Determined by the mass of active material contained in the battery.: 205 mAh
Battery technology: The type of battery in the device, e.g. nickel–cadmium (NiCd).: Lithium-Ion (Li-Ion)
Battery type: Description of battery supplied with the product, such battery form factor (e.g. AA/AAA).: Built-in battery
Battery operated:: Yes

Microphone

Folding microphone:: Yes
Microphone noise-canceling:: Yes
Microphone frequency: The range of frequencies (low to high sounds) that the microphone can pick up (detect).: 100 - 8000

Headphones

Driver type:: Dynamic
Magnet type: Type of magnet e.g. neodymium.: Neodymium
Headphone frequency: The range of frequencies (low to high sounds) that the headphones can produce.: 20 - 20000
Acoustic system:: Open
Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.: Supraaural

Ports & interfaces

Bluetooth: Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.: Yes
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wireless

Performance

Certification:: Avaya, Cisco Webex, Google Voice, Google Meet, Microsoft Teams, Swyx, Unify, Google Chromebook, Zoom
Sound pressure level (max):: 118 dB
Control type: The way in which the device is controlled.: Buttons
Control unit type:: In-line control unit
Volume control:: Digital
Operating keys:: Volume -, Volume +, Mute, Multi-key
Product colour: The colour e.g. red, blue, green, black, white.: Black
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Monaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Office/Call center
Wearing style: The way in which the device is worn.: Head-band
Product type: The sub-category of the product.: Headset

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Instructions

mmo_91232920_1620746448_6202_1986.pdf

epos-1000896-OB-7214957.pdf

epos-1000896-OB-7214957(1).pdf

Description

Instructions

mmo_91232920_1620746448_6202_1986.pdf

epos-1000896-OB-7214957.pdf

epos-1000896-OB-7214957(1).pdf

Machine translation. Load original

Reasons to buy

ADAPT 231

On-ear, single-sided Bluetooth© headset with USB-C dongle, both UC optimized and Microsoft Teams certified. If work means calls via multiple devices, choose a wireless headset that fits your dynamic working style in the hybrid workplace.

Enjoy flexible connectivity and great audio

Connect wirelessly via Bluetooth® to two of your favourite devices simultaneously and enjoy renowned stereo sound.

Maximize your comfort and productivity

With thick, soft, on-ear leatherette ear pad, enabling all-day comfort and passive noise damping.

Microsoft Teams certified and UC optimized

Certified for Microsoft Teams and optimized for UC for a seamless user experience that boosts your productivity.

Stay stylish with sleek design

Look good at work or on the go with contemporary design and a boom arm that folds discreetly into the headband.

Extremely portable to keep you moving

With a smart fold-flat ear cup design and carry pouch, simply pack up and move on to your next working task.

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Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS ADAPT 231 cost, and is it available for purchase?

The price is 82.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 117 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 24.08.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, headset type, recommended usage, product type, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS ADAPT 231?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

Show all questions

Headset EPOS ADAPT 231

Short description

Product information

Description

Advantages

Suitable for

Key specifications

How to use

Usage recommendations

Specifications

Logistics data

Packaging content

Packaging data

Weight & dimensions

Battery

Microphone

Headphones

Ports & interfaces

Performance

Instructions

Description

Instructions

Reasons to buy

ADAPT 231

Enjoy flexible connectivity and great audio

Maximize your comfort and productivity

Microsoft Teams certified and UC optimized

Stay stylish with sleek design

Extremely portable to keep you moving

Similar products

Product comparison

Customer reviews

Customer questions

How much does the Headset EPOS ADAPT 231 cost, and is it available for purchase?

If I order this product today, when will I receive my order?

What payment options are available?

Can this product be purchased for a company (with VAT)?

What is the warranty period?

Can the product be returned after purchase?

Where should I contact for warranty service?

How can I tell if this product suits my needs?

Where can I download the instructions for Headset EPOS ADAPT 231?