Headset EPOS ADAPT 165 USB II

Name: Headset EPOS ADAPT 165 USB 1000916
Brand: EPOS
SKU: 4080614
Price: 46.49 EUR
Availability: InStock

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Short description

The EPOS ADAPT 165 USB II is a wired headset designed for office and call center use. It features a frequency range of 20 - 20000 Hz, ensuring clear audio quality. With a cable length of 2.312 m and a lightweight design at 145 g, it provides comfort for extended use. The sleek black color adds a professional touch to your workspace.

Available at price 46.49 €: 79 pcs.

Total available for order: 80 pcs.

Warranty: 2 Years

SKU: 4080614

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Cheapest delivery:

Unisend LV

Pick-up points

Unisend LV

Cost

1.79 €

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

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03.08.2026 {{selectedOffer.courierDeliveryString}}

From 4.99 € (Weight: 0.20 kg)

Parcel couriers

Unisend LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts pakomāts / DPD Paku skapis / Omniva LV / Latvijas Pasts nodaļa

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Payment Methods:

Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay

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Product information

Description

The EPOS ADAPT 165 USB II is an on-ear, double-sided wired headset designed for office and call center use. It comes in black with a head-band wearing style and lightweight construction (145 g). The headset offers a wide frequency range (20–20000 Hz), a 2.312 m detachable USB cable with in-line call control and a 3.5 mm jack for flexible connectivity in hybrid workplace environments.

Advantages

The headset delivers stereo sound with a supra-aural ear coupling that balances audio clarity and comfort during extended use. A detachable USB cable and an integrated inline call control provide convenient call handling and compatibility with both USB and 3.5 mm audio connections. Its lightweight build and professional black finish suit long shifts in office or contact centre settings.

Suitable for

Office work and remote meetings
Call centre agents and customer support
Hybrid workplace setups requiring USB and 3.5 mm connectivity

Key specifications

Model: EPOS ADAPT 165 USB II (MPN 1000916)
Ear coupling: supra-aural (on-ear), double-sided
Connectivity: wired, detachable USB cable and 3.5 mm jack
Frequency response: 20–20000 Hz
Cable length: 2.312 m
Weight: 0.145 kg
Colour: black
Wearing style: head-band

How to use

Connect the headset using the detachable USB cable for digital audio and use the in-line call control to answer or end calls. If needed, connect via the 3.5 mm jack to devices without USB audio. Adjust the head-band and position the supra-aural ear cups for a secure and comfortable fit. Use the inline control during calls to manage basic call functions without accessing the device.

Usage recommendations

For optimal audio and call quality, use the USB connection when available. Keep the detachable cable securely connected and store it safely when transporting the headset. Clean the ear pads periodically with a dry cloth; avoid liquids or solvents. If using for long periods, take regular short breaks to reduce ear and head fatigue.

Specifications

Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.: Supraaural
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wired
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Binaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Office/Call center
Product type: The sub-category of the product.: Headset
Product colour: The colour e.g. red, blue, green, black, white.: Black
Wearing style: The way in which the device is worn.: Head-band

All features

Logistics data

Products per master (outer) case:: 40 pc(s)
Master (outer) case height:: 407 mm
Master (outer) case length:: 543 mm
Master (outer) case width:: 460 mm
Harmonized System (HS) code:: 85183000

Packaging content

Quantity: The number of products there are.: 1
Pouch:: Yes
Quick start guide: Instructions, either online, as a computer program or in paper form, to allow you to set up and start using the product quickly.: Yes
Charging stand:: No

Packaging data

Package weight: Weight of the packaged product.: 197 g
Package height: The distance from the top to the bottom of the packaging.: 60 mm
Package depth: The distance from the front to the back of the packaging.: 160 mm
Package width: The distance from one side of the packaging to the other.: 195 mm

Weight & dimensions

Weight: Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.: 0.145 kg
Height: The measurement of the product from head to foot or from base to top.: 194 mm
Depth: The distance from the front to the back of something.: 58 mm
Width: The measurement or extent of something from side to side.: 157 mm

Operational conditions

Storage temperature (T-T): The minimum and maximum temperatures at which the product can be safely stored.: -20 - 70
Operating temperature (T-T): The minimum and maximum temperatures at which the product can be safely operated.: -20 - 70

Microphone

Microphone mute:: Yes
Folding microphone:: Yes
Microphone noise-canceling:: Yes
Microphone frequency: The range of frequencies (low to high sounds) that the microphone can pick up (detect).: 100 - 8000

Headphones

Total Harmonic Distortion (THD): Total harmonic distortion is a measure of non-linear harmonic distortion and is given in %. Non-linear harmonic distortions are signals which were not present in the original before the signal was converted by the headphones. These unwanted signals are caused by the diaphragm, whose movements do not precisely move in time with the electric signals that cause it to move. Unfortunately, this is a feature of all electroacoustic transducers. Although it cannot be completely eliminated, suitable steps can be taken to minimise it. However, the user is not interested in why this distortion takes place but in how great the level of distortion must be for it to become perceptible. According to the findings of several research projects, a total harmonic distortion of 1% in the frequency range of 100 to 2000 Hz is imperceptible. Below 100 Hz, the perceptibility threshold lies at 10%.: 55 %
Driver type:: Dynamic
Magnet type: Type of magnet e.g. neodymium.: Neodymium
Headphone frequency: The range of frequencies (low to high sounds) that the headphones can produce.: 20 - 20000
Ear coupling: Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.: Supraaural

Ports & interfaces

USB connector: What type of USB connector is built into the device.: USB Type-C
USB connectivity: The product has USB connector.: Yes
3.5 mm connector:: Yes
Connectivity technology: The technology that enables connectivity of the device, e.g. wired or wireless.: Wired

Performance

Certification:: Avaya, Cisco Webex, Google Voice, Google Meet, Swyx, Google Chromebook, Amazon Chime
Sound pressure level (max):: 115 dB
Detachable cable:: Yes
Cable colour: Colour of the cable e.g. white, gray.: Black
Cable length: How long the cable is.: 2.312 m
Control type: The way in which the device is controlled.: Buttons
Control unit type:: In-line control unit
Volume control:: Button
Operating keys:: Volume -, Volume +, Mute, Multi-key
Product colour: The colour e.g. red, blue, green, black, white.: Black
Headset type: A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.: Binaural
Recommended usage: What the product should be used for, and how it should be used (e.g. ambient temperature).: Office/Call center
Wearing style: The way in which the device is worn.: Head-band
Product type: The sub-category of the product.: Headset

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Instructions

mmo_89420505_1697720438_4455_2650.pdf

epos-1000916-4080614.pdf

Description

Instructions

mmo_89420505_1697720438_4455_2650.pdf

epos-1000916-4080614.pdf

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Warehouse	Stock	Delivery to the store	Store Price
BT23	79	Wednesday Best delivery	Fast shipping 46.49 € Best price
WH354	1	10.08.2026	126.49 €

Fast shipping

46.49 €

Stock: 79

Delivery Date: Wednesday Best delivery

Warehouse: BT23

126.49 €

Stock: 1

Delivery Date: 10.08.2026

Warehouse: WH354

Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS ADAPT 165 USB II cost, and is it available for purchase?

The price is 46.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 80 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, headset type, recommended usage, product type, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS ADAPT 165 USB II?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

Show all questions

Headset EPOS ADAPT 165 USB II

Short description

Product information

Description

Advantages

Suitable for

Key specifications

How to use

Usage recommendations

Specifications

Logistics data

Packaging content

Packaging data

Weight & dimensions

Operational conditions

Microphone

Headphones

Ports & interfaces

Performance

Instructions

Description

Instructions

Similar products

Product comparison

Customer reviews

Customer questions

How much does the Headset EPOS ADAPT 165 USB II cost, and is it available for purchase?

If I order this product today, when will I receive my order?

What payment options are available?

Can this product be purchased for a company (with VAT)?

What is the warranty period?

Can the product be returned after purchase?

Where should I contact for warranty service?

How can I tell if this product suits my needs?

Where can I download the instructions for Headset EPOS ADAPT 165 USB II?