Headset EPOS ADAPT 165 USB II

Name: Headset EPOS ADAPT 165 USB 1000916
Brand: EPOS
SKU: 4080614
Price: 46.49 EUR
Availability: InStock

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Short description

The EPOS ADAPT 165 USB II is a wired headset designed for office and call center use. It features a frequency range of 20 - 20000 Hz, ensuring clear audio quality. With a cable length of 2.312 m and a lightweight design at 145 g, it provides comfort for extended use. The sleek black color adds a professional touch to your workspace.

Available for order: 86 pcs.

Warranty: 2 Years

SKU: 4080614

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Customer service center

2b. Kengaraga str., Riga, Latvia, LV-1063

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From 4.99 € (Weight: 0.20 kg)

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Latvijas Pasts pakomāts / Unisend LV / DPD Paku skapis / Omniva LV / Venipak Pickup LV / Venipak Locker LV / Latvijas Pasts nodaļa

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Payment Methods:

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Product information

Description

The EPOS ADAPT 165 USB II is an on-ear, double-sided wired headset designed for office and call center use. It comes in black with a head-band wearing style and lightweight construction (145 g). The headset offers a wide frequency range (20–20000 Hz), a 2.312 m detachable USB cable with in-line call control and a 3.5 mm jack for flexible connectivity in hybrid workplace environments.

Advantages

The headset delivers stereo sound with a supra-aural ear coupling that balances audio clarity and comfort during extended use. A detachable USB cable and an integrated inline call control provide convenient call handling and compatibility with both USB and 3.5 mm audio connections. Its lightweight build and professional black finish suit long shifts in office or contact centre settings.

Suitable for

Office work and remote meetings
Call centre agents and customer support
Hybrid workplace setups requiring USB and 3.5 mm connectivity

Key specifications

Model: EPOS ADAPT 165 USB II (MPN 1000916)
Ear coupling: supra-aural (on-ear), double-sided
Connectivity: wired, detachable USB cable and 3.5 mm jack
Frequency response: 20–20000 Hz
Cable length: 2.312 m
Weight: 0.145 kg
Colour: black
Wearing style: head-band

How to use

Connect the headset using the detachable USB cable for digital audio and use the in-line call control to answer or end calls. If needed, connect via the 3.5 mm jack to devices without USB audio. Adjust the head-band and position the supra-aural ear cups for a secure and comfortable fit. Use the inline control during calls to manage basic call functions without accessing the device.

Usage recommendations

For optimal audio and call quality, use the USB connection when available. Keep the detachable cable securely connected and store it safely when transporting the headset. Clean the ear pads periodically with a dry cloth; avoid liquids or solvents. If using for long periods, take regular short breaks to reduce ear and head fatigue.

Specifications

Ear coupling:: Supraaural
Connectivity technology:: Wired
Cable length:: 2.312 m
Weight:: 0.145 kg
Product colour:: Black
Wearing style:: Head-band

All features

Headphones

Headphone frequency:: 20 - 20000
Magnet type:: Neodymium
Ear coupling:: Supraaural
Driver type:: Dynamic

Ports & interfaces

Connectivity technology:: Wired
USB connectivity:: Yes
USB connector:: USB Type-C
3.5 mm connector:: Yes
Cable colour:: Black

Performance

Cable length:: 2.312 m
Certification:: Avaya, Cisco Webex, Google Voice, Google Meet, Swyx, Google Chromebook, Amazon Chime
Product colour:: Black
Total Harmonic Distortion (THD):: 55 %
Volume control:: Button
Control type:: Buttons
Detachable cable:: Yes
Headset type:: Binaural
Wearing style:: Head-band
Operating keys:: Multi-key, Mute, Volume +, Volume -
Sound pressure level (max):: 115 dB
Recommended usage:: Office/Call center
Product type:: Headset
Control unit type:: In-line control unit

Other features

Quantity:: 1
Microphone mute:: Yes
Pouch:: Yes

Microphone

Microphone frequency:: 100 - 8000
Folding microphone:: Yes
Microphone noise-canceling:: Yes

Weight & dimensions

Weight:: 0.145 kg
Height:: 194 mm
Width:: 157 mm
Depth:: 58 mm

Operational conditions

Storage temperature (T-T):: -20 - 70
Operating temperature (T-T):: -20 - 70

Packaging data

Package weight:: 197 g
Package depth:: 160 mm
Package height:: 60 mm
Package width:: 195 mm

Packaging content

Quick start guide:: Yes
Charging stand:: No

Logistics data

Master (outer) case height:: 407 mm
Master (outer) case width:: 460 mm
Master (outer) case length:: 543 mm
Products per master (outer) case:: 40 pc(s)
Harmonized System (HS) code:: 85183000

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Instructions

mmo_89420505_1697720438_4455_2650.pdf

epos-1000916-4080614.pdf

Description

Instructions

mmo_89420505_1697720438_4455_2650.pdf

epos-1000916-4080614.pdf

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Customer reviews

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Customer questions

FAQ

How much does the Headset EPOS ADAPT 165 USB II cost, and is it available for purchase?

The price is 46.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 86 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.

How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, cable length, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

Where can I download the instructions for Headset EPOS ADAPT 165 USB II?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

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